Flex Redemption
Redemption through MLB Ballpark app
1. Open Ballpark app
2. Tap TC Logo in the bottom right hand corner
3. Under Ticket Information, select “Flex Ticket Redemption”
![Flex Redemption: Ballpark app, Step 1](http://img.mlbstatic.com/mlb-images/image/upload/t_w2208/mlb/nwdgi6knierhwjagb16g.png 2208w, //img.mlbstatic.com/mlb-images/image/upload/t_w1536/mlb/nwdgi6knierhwjagb16g.png 1536w, //img.mlbstatic.com/mlb-images/image/upload/t_w1024/mlb/nwdgi6knierhwjagb16g.png 1024w, //img.mlbstatic.com/mlb-images/image/upload/t_w640/mlb/nwdgi6knierhwjagb16g.png 640w, //img.mlbstatic.com/mlb-images/image/upload/t_w372/mlb/nwdgi6knierhwjagb16g.png 372w)
4. Select your 2023 Voucher Package
![Flex Redemption: Ballpark app, Step 2](http://img.mlbstatic.com/mlb-images/image/upload/t_w2208/mlb/s1adkbhiaq5pub1r4xvy.png 2208w, //img.mlbstatic.com/mlb-images/image/upload/t_w1536/mlb/s1adkbhiaq5pub1r4xvy.png 1536w, //img.mlbstatic.com/mlb-images/image/upload/t_w1024/mlb/s1adkbhiaq5pub1r4xvy.png 1024w, //img.mlbstatic.com/mlb-images/image/upload/t_w640/mlb/s1adkbhiaq5pub1r4xvy.png 640w, //img.mlbstatic.com/mlb-images/image/upload/t_w372/mlb/s1adkbhiaq5pub1r4xvy.png 372w)
5. Scroll to the bottom of the page and click “Voucher Actions”
![Flex Redemption: Ballpark app, Step 3](http://img.mlbstatic.com/mlb-images/image/upload/t_w2208/mlb/ma7f0dh2jae8wmkzzavu.png 2208w, //img.mlbstatic.com/mlb-images/image/upload/t_w1536/mlb/ma7f0dh2jae8wmkzzavu.png 1536w, //img.mlbstatic.com/mlb-images/image/upload/t_w1024/mlb/ma7f0dh2jae8wmkzzavu.png 1024w, //img.mlbstatic.com/mlb-images/image/upload/t_w640/mlb/ma7f0dh2jae8wmkzzavu.png 640w, //img.mlbstatic.com/mlb-images/image/upload/t_w372/mlb/ma7f0dh2jae8wmkzzavu.png 372w)
6. Click the check mark next to each voucher you are looking to redeem (Example: two vouchers equal two tickets)
![Flex Redemption: Ballpark app, Step 4](http://img.mlbstatic.com/mlb-images/image/upload/t_w2208/mlb/sxdorfazukpdi0kej3uz.png 2208w, //img.mlbstatic.com/mlb-images/image/upload/t_w1536/mlb/sxdorfazukpdi0kej3uz.png 1536w, //img.mlbstatic.com/mlb-images/image/upload/t_w1024/mlb/sxdorfazukpdi0kej3uz.png 1024w, //img.mlbstatic.com/mlb-images/image/upload/t_w640/mlb/sxdorfazukpdi0kej3uz.png 640w, //img.mlbstatic.com/mlb-images/image/upload/t_w372/mlb/sxdorfazukpdi0kej3uz.png 372w)
7. Select the game you are looking to attend
![Flex Redemption: Ballpark app, Step 5](http://img.mlbstatic.com/mlb-images/image/upload/t_w2208/mlb/pp35uujo1ffuoc1bya8r.png 2208w, //img.mlbstatic.com/mlb-images/image/upload/t_w1536/mlb/pp35uujo1ffuoc1bya8r.png 1536w, //img.mlbstatic.com/mlb-images/image/upload/t_w1024/mlb/pp35uujo1ffuoc1bya8r.png 1024w, //img.mlbstatic.com/mlb-images/image/upload/t_w640/mlb/pp35uujo1ffuoc1bya8r.png 640w, //img.mlbstatic.com/mlb-images/image/upload/t_w372/mlb/pp35uujo1ffuoc1bya8r.png 372w)
8. You will then see your search options.
- You will see how many tickets you have opted to redeem, your price range and if you would like to select handicap seating
- If you choose Section, you can click on a section and get the best available seats
- If you choose Seat Map, you can click on a section and hand pick the seats you want to sit in (recommended)
![Flex Redemption: Ballpark app, Step 6](http://img.mlbstatic.com/mlb-images/image/upload/t_w2208/mlb/mokkcdtmvzohhrlnhiok.png 2208w, //img.mlbstatic.com/mlb-images/image/upload/t_w1536/mlb/mokkcdtmvzohhrlnhiok.png 1536w, //img.mlbstatic.com/mlb-images/image/upload/t_w1024/mlb/mokkcdtmvzohhrlnhiok.png 1024w, //img.mlbstatic.com/mlb-images/image/upload/t_w640/mlb/mokkcdtmvzohhrlnhiok.png 640w, //img.mlbstatic.com/mlb-images/image/upload/t_w372/mlb/mokkcdtmvzohhrlnhiok.png 372w)
9. The seat map and sections that you must choose from are broken down below.
a. Purple = Field Box (Sections 101-102 & 126-127)
b. Gold = Diamond Box (Sections 103-104 & 124-125)
c. Pink = Infield Box (Sections 105-108 & 120-123)
d. Maroon = Home Plate View (Sections 310-319)
10. If you selected the Seat Map option, you will see an image like this to choose from open seating inventory.
![Flex Redemption: Ballpark app, Step 8](http://img.mlbstatic.com/mlb-images/image/upload/t_w2208/mlb/nbd35rjcxepmtr6uaydz.png 2208w, //img.mlbstatic.com/mlb-images/image/upload/t_w1536/mlb/nbd35rjcxepmtr6uaydz.png 1536w, //img.mlbstatic.com/mlb-images/image/upload/t_w1024/mlb/nbd35rjcxepmtr6uaydz.png 1024w, //img.mlbstatic.com/mlb-images/image/upload/t_w640/mlb/nbd35rjcxepmtr6uaydz.png 640w, //img.mlbstatic.com/mlb-images/image/upload/t_w372/mlb/nbd35rjcxepmtr6uaydz.png 372w)
11. You will see your selected seats and can confirm the location before you click the blue “Continue” button
![Flex Redemption: Ballpark app, Step 9](http://img.mlbstatic.com/mlb-images/image/upload/t_w2208/mlb/ylf84vgyguudu7iwcxmb.png 2208w, //img.mlbstatic.com/mlb-images/image/upload/t_w1536/mlb/ylf84vgyguudu7iwcxmb.png 1536w, //img.mlbstatic.com/mlb-images/image/upload/t_w1024/mlb/ylf84vgyguudu7iwcxmb.png 1024w, //img.mlbstatic.com/mlb-images/image/upload/t_w640/mlb/ylf84vgyguudu7iwcxmb.png 640w, //img.mlbstatic.com/mlb-images/image/upload/t_w372/mlb/ylf84vgyguudu7iwcxmb.png 372w)
12. Confirm your balance of $0.00 and select “Place Order”
![Flex Redemption: Ballpark app, Step 10](http://img.mlbstatic.com/mlb-images/image/upload/t_w2208/mlb/kgmqbfoponjqzexscizw.png 2208w, //img.mlbstatic.com/mlb-images/image/upload/t_w1536/mlb/kgmqbfoponjqzexscizw.png 1536w, //img.mlbstatic.com/mlb-images/image/upload/t_w1024/mlb/kgmqbfoponjqzexscizw.png 1024w, //img.mlbstatic.com/mlb-images/image/upload/t_w640/mlb/kgmqbfoponjqzexscizw.png 640w, //img.mlbstatic.com/mlb-images/image/upload/t_w372/mlb/kgmqbfoponjqzexscizw.png 372w)
Redemption through Desktop
![Flex Redemption: Desktop, Step 3](http://img.mlbstatic.com/mlb-images/image/upload/t_w2208/mlb/s57iwtg5qg01nfmjhmbq.png 2208w, //img.mlbstatic.com/mlb-images/image/upload/t_w1536/mlb/s57iwtg5qg01nfmjhmbq.png 1536w, //img.mlbstatic.com/mlb-images/image/upload/t_w1024/mlb/s57iwtg5qg01nfmjhmbq.png 1024w, //img.mlbstatic.com/mlb-images/image/upload/t_w640/mlb/s57iwtg5qg01nfmjhmbq.png 640w, //img.mlbstatic.com/mlb-images/image/upload/t_w372/mlb/s57iwtg5qg01nfmjhmbq.png 372w)
7. Select the game you are looking to attend
8. You will then see your search options.
- You will see how many tickets you have opted to redeem, your price range and if you like to select handicap seating
- If you choose Section, you can click on a section and get the best available seats
- If you choose Seat Map, you can click on a section and hand pick the seats you want to sit in (recommended).
9. The seat map and sections that you choose from are broken down below:
- Purple = Field Box (Sections 101-102 & 126-127)
- Gold = Diamond Box (Sections 103-104 & 124-125)
- Pink = Infield Box (Sections 105-108 & 120-123)
- Maroon = Home Plate View (Sections 310-319)
![Flex Redemption: Desktop, Step 5](http://img.mlbstatic.com/mlb-images/image/upload/t_w2208/mlb/ingcddycwqbmdnkwoopy.png 2208w, //img.mlbstatic.com/mlb-images/image/upload/t_w1536/mlb/ingcddycwqbmdnkwoopy.png 1536w, //img.mlbstatic.com/mlb-images/image/upload/t_w1024/mlb/ingcddycwqbmdnkwoopy.png 1024w, //img.mlbstatic.com/mlb-images/image/upload/t_w640/mlb/ingcddycwqbmdnkwoopy.png 640w, //img.mlbstatic.com/mlb-images/image/upload/t_w372/mlb/ingcddycwqbmdnkwoopy.png 372w)
10. If you selected the Seat Map option, you would see an image like this to choose from open seating inventory
![Flex Redemption: Desktop, Step 6](http://img.mlbstatic.com/mlb-images/image/upload/t_w2208/mlb/rejijv3a01lu3ietzzxn.png 2208w, //img.mlbstatic.com/mlb-images/image/upload/t_w1536/mlb/rejijv3a01lu3ietzzxn.png 1536w, //img.mlbstatic.com/mlb-images/image/upload/t_w1024/mlb/rejijv3a01lu3ietzzxn.png 1024w, //img.mlbstatic.com/mlb-images/image/upload/t_w640/mlb/rejijv3a01lu3ietzzxn.png 640w, //img.mlbstatic.com/mlb-images/image/upload/t_w372/mlb/rejijv3a01lu3ietzzxn.png 372w)
![Flex Redemption: Desktop, Step 7](http://img.mlbstatic.com/mlb-images/image/upload/t_w2208/mlb/r7xwuo5m5bobzij4zyjf.png 2208w, //img.mlbstatic.com/mlb-images/image/upload/t_w1536/mlb/r7xwuo5m5bobzij4zyjf.png 1536w, //img.mlbstatic.com/mlb-images/image/upload/t_w1024/mlb/r7xwuo5m5bobzij4zyjf.png 1024w, //img.mlbstatic.com/mlb-images/image/upload/t_w640/mlb/r7xwuo5m5bobzij4zyjf.png 640w, //img.mlbstatic.com/mlb-images/image/upload/t_w372/mlb/r7xwuo5m5bobzij4zyjf.png 372w)
![Flex Redemption: Desktop, Step 8](http://img.mlbstatic.com/mlb-images/image/upload/t_w2208/mlb/aqbrucmbqwwshxmzb3ud.png 2208w, //img.mlbstatic.com/mlb-images/image/upload/t_w1536/mlb/aqbrucmbqwwshxmzb3ud.png 1536w, //img.mlbstatic.com/mlb-images/image/upload/t_w1024/mlb/aqbrucmbqwwshxmzb3ud.png 1024w, //img.mlbstatic.com/mlb-images/image/upload/t_w640/mlb/aqbrucmbqwwshxmzb3ud.png 640w, //img.mlbstatic.com/mlb-images/image/upload/t_w372/mlb/aqbrucmbqwwshxmzb3ud.png 372w)