Access Guide for Guests with Disabilities

The Minnesota Twins and Target Field staff would like to welcome you to Target Field, which was designed and constructed to meet or exceed the most up-to-date federal and state accessibility requirements governing assembly occupancies. This guide was created for Twins fans with disabilities to explain our services, programs, and policies. Our goal is that your visit to Target Field will be a pleasant and memorable experience.

For more information or to receive this guide in an alternate format, contact our Guest Services Staff at 1-800-33-TWINS or 612-33-TWINS (voice) or 612-659-3648 (TTY).

The Minnesota Twins and Target Field staff would like to thank you for your support.

• Accessible Parking
• Accessible Seating/Companion Seating
• Assistive Listening Devices
• ATM
• Captioning
• Concessions
• Drop-Off/Pick Up Areas
• Electrical Outlets
• Elevators/Escalators
• Emergency Evacuation
• Entry Guidelines
• First Aid
• Guest Services
• Public Transportation
• Ramps
• Restrooms/Family Restrooms
• Segways
• Sensory Suite and Sensory Kits
• Service Animals
• Stadium Seating Chart
• Suites and Club Areas
• Telephone/TTY
• Ticket Information
• Wheelchair Services
• Wheelchair Storage
• Comments/Suggestions/Questions

All concession stands at Target Field are accessible. If guests require assistance at any of the food service areas, please notify the nearest Concessions worker or Twins Guest Services staff member.

There are three restaurants located at Target Field. Hrbek’s is located in the home-plate area of the Main Concourse, near Gate 14 and Section 114. Truly On Deck is located in the right-field corner area of the Club Concourse, near Gate 34. Town Ball Tavern is located in the left-field corner area of the Club Concourse, between Section V and Section 229. All 3 of these restaurants are open to all guests, and are fully wheelchair accessible.

Target Field personnel have been trained in emergency evacuation procedures to ensure the safe evacuation of all guests, including those guests with disabilities. Should an emergency evacuation situation occur, emergency information will be displayed on the scoreboard and announced on the public address system. Additional staff will proceed to the Accessible Seating areas to provide assistance to guests with disabilities. Areas of refuge are provided at every passenger elevator within the ballpark.

Bag: Single-compartment bags (maximum size of 16”x16”x8”) are allowed into Target Field. Allowed bags include purses, clutch purses, single-compartment tote bags, clear bags, drawstring bags, diaper bags, single-compartment, soft-sided coolers, and bags containing medically necessary items. (Backpacks, multi-compartment laptop bags, duffel bags or any bags over the size requirement are not allowed into the ballpark.) To expedite entry into Target Field, the Twins recommend that guests come without bags whenever possible.

Contactless Ordering and Payments: The MLB Ballpark app provides guests the ability to order and purchase food, beverages, and merchandise at any location at Target Field directly from their mobile device. Through a partnership with Venuetize, the app will automatically provide menus and items from the closest concessions and/or retail locations to the guest’s ticketed seat. Pre-packaged order pick up from separate, designated “grab-and-go” stations will complete the contactless dining and/or retail experience. The mobile wallet function within the MLB Ballpark app supports all major credit/debit cards, Apple Pay, and Google Pay. Twins Season Ticket Holders will automatically receive their 10% Sweet Spot discount on all mobile purchases.

Food: Outside food is allowed into Target Field. Hard-sided containers (Tupperware, hard-sided coolers, Thermos’) are not allowed into Target Field. No outside food may be brought into any bar, restaurant, or suite areas at Target Field.

Beverages: Sealed, bottled water 32 oz. or less, and soft sided single juice or milk containers for children are the only outside beverages permitted into Target Field. Flavored water, performance beverages (Gatorade, Powerade, etc) are NOT permitted into Target Field. Guests may bring liquids required for legitimate medical purposes into Target Field.

Prohibited Items: For the general safety of all guests the following items are not allowed into Target Field: ball retrievers, balloons, bats, beach balls, boom boxes, brooms, fireworks, flasks, Frisbees, coolers, inflatables, laser pointers, lawn chairs, noise-making devices, weapons, wooden sticks, or rods. Small whiskbrooms and small souvenir bats are permitted. Prior to entering the ballpark, guests will have the option of: surrendering the item at the gate, leaving and then returning without the prohibited item, or storing the item in a locker outside Gate 6. Surrendered items will not be returned to guests.

The METRO Blue and Green Line light rail lines and Northstar Commuter Rail Line all have accessible stops at Target Field Station, and several Metro Transit bus routes stop within one block of the ballpark. Visit www.metrotransit.org/target-field to learn more.

There are two vertical circulation ramps in Target Field which can be used to travel between levels or to exit the ballpark. The North Ramp is located between Gates 3 and 6, and the South Ramp is located near Gate 29. There are also 12 elevators in Target Field (refer to "Elevators" section for more information).

All restrooms provided within the ballpark are accessible. For the convenience of our guests, there are several single-user restrooms available at Target Field. These are located on the Main Concourse near sections 111, 123, 132, 134, as well as across from the camera platform above centerfield; in the Grandstand near section 238, on the Suite Concourse near Suite 14 and Skyline Suite 2; and on the Terrace Concourse at sections 208, 214, and 220. If a more private environment is desired, please visit the nearest Guest Services Center.

Guests with mobility disabilities may operate Segways in Target Field during Twins games and other events at Target Field. In order to ensure the safety of all guests, Segway use is subject to compliance with the following rules:

• Segway operators must check-in with Guest Services upon arrival at Target Field.
• Only individuals with mobility disabilities are permitted to operate Segways within Target Field. Guest Services may request a credible assurance to ensure this requirement is met.
• The Twins recommend that Segway operators purchase tickets in one of Target Field's accessible seating areas, if possible. Not all seating areas in Target Field may be accessible by Segway. If necessary, alternative means of transportation may be provided
• Segways must be operated in a safe, reasonable, and respectful manner, and may not be operated faster than normal walking speed (approximately 2-3 miles per hour) or faster than conditions allow.
• Segways must yield to pedestrian traffic as necessary to ensure safety.
• Cell phones, smart phones, or other devices shall not be used while operating a Segway.
• Segways may not be operated while under the influence of alcohol or other substances.
• Segways are not permitted on escalators or stairs, but may be used on elevators.
• Segway operators may not block the view of other guests.
• When in use, the Segway operator must remain in control of the Segway at all times.
• When not in use, Segways must be locked and stored upright in secure locations. Guest Services will assist guests to determine an appropriate storage location.
• During games or events with high attendance, emergencies, or in the event of significant congestion, Guest Services reserves the right to restrict or impose limitations on the operation of Segways in all or part of Target Field, as may be necessary for the safety of all guests. If this occurs, Guest Services may provide escorts for Segway operators, or offer motorized scooters or other alternatives in lieu of a Segway.

In the event that an individual violates these rules, or otherwise operates a Segway in an unsafe or unreasonable manner, Target Field reserves the right to take corrective measures, such as requesting that the Segway be stored until the end of the game or event.

Target Field is not responsible for loss of or damage to Segways used in Target Field or damage or injuries caused by the operation of Segways in Target Field.

Enhancing inclusivity and empowering all guests to thrive in the Target Field experience, the Twins are proud to invite neuroatypical guests of all ages and abilities to visit the ballpark’s new state-of-the-art UnitedHealthcare Sensory Suite. Located on the UnitedHealthcare Suite Level, the former “Suite 1” has been completely renovated and, in partnership with leading health care experts, reimagined and equipped to provide a welcoming, compatible environment in which neuroatypical guests may find temporary respite, if needed, during the game. Additionally, the Twins and UnitedHealthcare have partnered to provide sensory kits for guests to check out, free of charge, at Guest Services stations throughout Target Field. Learn more about twins.com/SensorySuite.

Visit the Target Field Seating Map.

The Suite Level and all individual suites at Target Field are fully wheelchair-accessible. The Suite Level can be accessed by first entering through either Ramp A or Gate 29, and then taking elevators 9-12 to the Suite Level. A guest drop-off area is located outside of Gate 29 and Gate 14 for guests with mobility issues. All gates at Target Field are ADA accessible. If a guest that utilizes a wheelchair will be attending a game in a private suite, we will remove an exterior chair to allow that guest access to view the game from the balcony of the suite. A 24-hour notice is appreciated to best prepare the suite for that guest.

Both the Champions Club and Thrivent Club are fully wheelchair-accessible. There is a private club in each of these levels for guests that have tickets for that particular seating area, and these clubs are fully accessible. Both of these premium seating areas have ample Accessible Seating.

Making Target Field accessible for our guests with disabilities is an ongoing commitment. In our efforts to improve accessibility, we welcome all comments and suggestions.

Please direct any comments, suggestions or questions to twins.com/guestcomments or to:

Minnesota Twins
Target Field
1 Twins Way
Minneapolis MN 55403
VOICE: 612-659-3654
TTY: 612-659-3648
FAX: 612-659-4025