2020 Season Update
Season Updates
Ticket Updates
June 26, 2020
If You Have Game Tickets
If you purchased a single game ticket for the 2020 season, you will be refunded. If you have not yet received a refund on your single-game ticket purchase, please contact us [email protected] or call 602-514-8400.
Donation Updates
A Letter from D-backs President & CEO Derrick Hall
March 12, 2020
Following Major League Baseball's announcement that the season has been delayed for at least two weeks, the Arizona Diamondbacks are proactively monitoring the Coronavirus situation.
"I'm really proud of the decision the league made," said D-backs President & CEO Derrick Hall. "I think it is the right one and it had unanimous support from the 30 owners because it is the right move for our fans, our employees and our players. Making sure everyone is safe is our number one priority."
Optional workouts are taking place at Salt River Fields but are not open to the public.
All ticket holders should retain their tickets until more information is available and next steps can be determined.
We truly appreciate the support of our fans as we work through this unique situation and look forward to seeing you at Chase Field when games resume. Please continue to check this website for more updates.
Activities for Home
Download coloring pages, word games, recipes & healthy food options, wallpapers and more.
Partner Offers
Papa John's DBACKS50
When the D-backs win at home or away, fans get 50% off all pizzas at regular menu price at papajohns.com the next day when they use promo code DBACKS50. Cannot be combined with any other offer. THIS OFFER VALID FOR PIZZA ONLY.
Taco Bell 5-Run Promo
Each time the D-backs score five (5) runs or more at home or away, fans can get three (3) free seasoned beef crunchy tacos with the purchase of a large drink from 4-6 p.m. the following day at participating Arizona Taco Bell locations.
Promotions are subject to change and may not occur at every game.
Chase Field Events
All Chase Field tours have been refunded and suspended until further notice.
Chase Field Tour Information
Tour Hotline: 602-462-6799
E-mail: [email protected]
The D-backs Team Shop is temporarily closed. However, we would be happy to fulfill orders, which can be placed by emailing [email protected] or calling 602-462-6701 with your request.
October 17-18, 2020
The 2020 D-backs Race Against Cancer presented by Dignity Health is going virtual! We are encouraging all participants to “snake” their way through their neighborhoods, local parks or even along a treadmill on October 17 or 18.
Other Events
3/20/2020
The Mexico City series scheduled for April 18 and April 19, 2020 between the San Diego Padres and Arizona Diamondbacks at the new Alfredo Harp Helú Stadium has been canceled due to the delayed opening of the 2020 MLB season. Refunds for single game tickets will be processed in the coming days.
Ticketmaster has sent an email to all those who purchased tickets through them. In that email it was explained that due to the current Coronavirus situation, that a full refund of the ticket (including fees) was going to be happening in the next 48-96 hours directly to the credit/debit card used to purchase.
Also, if the purchase was made in cash directly at the box office or a Ticketmaster booth, fans have 45 days to go and claim the refund.
For more information, go directly to the Ticketmaster Mexico page.
Tickets purchased at Salt River Fields’ Box Office or Salt River Fields Spring Season Ticket packages will automatically be refunded.
Please note cash purchases made at Salt River Fields’ Box Offices will need to complete the refund form and include a credit card number.
Please click the link for the form and more information: https://saltriverfields.com/