D-backs Ballpark Pass

The best deal in baseball is back! The D-backs Ballpark Pass returns but only for a limited time. The Pass gives you access to all D-backs home games in the 2025 season, including giveaways and other inclusive events. This includes exhibition games and big matchups with the Cubs, Braves, Dodgers, Red Sox, and more. This really is the best deal in baseball!

The 2025 Promotion schedule will be announced soon! Sign up for the D-backs Insider for the most up to date information.

The D-backs Ballpark Pass will be available on Friday, November 29!

• Includes access to all 81 regular season home games plus 2 exhibition games at Chase Field.
• Opt-in texts will be sent before each series’ first game with the option to claim tickets for that series. This opt-in window will re-open for each game of the series. The first opt in date is still to be determined, please check back for more information.
• Claimed tickets will be available 3 hours before game time in the MLB Ballpark app. This is also when the opt-in window closes for that day’s game. The opt-In window for upgrades/guest passes ends 4 hours prior to first pitch.
• Sit with Friends! This feature will allow you to link your D-backs Ballpark Pass with other Pass holders accounts to sit together.
• Upgrades and Guest Passes - The D-backs Ballpark Pass has options to upgrade your seating location and add guest passes when you first claim your tickets for each series.
• Tickets will not be able to be transferred.

Can D-backs Ballpark Pass tickets be transferred to a friend?

D-backs Ballpark Pass tickets, as well as seat upgrades and guest passes, are not transferable and not eligible for resale. Abusing these guidelines can result in your D-backs Ballpark Pass being revoked.

Will I be considered an Advantage Member? Do I have access to Advantage Member events?

D-backs Ballpark Pass tickets will not receive any benefits of Advantage Members. Member-only benefits, events, and ticket flexibility will remain exclusive. Learn more about the benefits of Advantage Members here.

Can I bring guests to a game with me?

D-backs Ballpark Pass holders are able to purchase up to 4 guest passes per game based on availability. Guest passes may not be upgraded or transferred.

Can I upgrade my D-backs Ballpark Pass location?

For most games, there will be an option to purchase an upgraded seating location. However, guest passes will not be allowed to upgrade.

How do I claim my tickets? When does the opt-in open before each game?

You will receive text when the opt-in window opens. The opt-in window starts at 9AM on the first game day of a home series. You will have an opportunity to opt-in for all the games in the series, upgrade your seats, and purchase guest tickets, as well. The opt-in window closes 3 hours prior to game start. Opt-in period closes 4 hours prior to first pitch for upgrades and guest passes.

What if I missed the opt-in window but want to attend the game?

If you missed the opt-in window for a game, you may still activate your pass for that game up to 1 hour after first pitch. Features like guest tickets, seat upgrades and sitting with friends will not be available after the opt in window.

Do I get a ticket to each game on the schedule? Are there penalties if I do not opt in?

Tickets are guaranteed for each game on the schedule. There are no penalties for not attending a game, however you do need to confirm your attendance in order to receive a ticket.

Where are my tickets?

Your tickets will be sent 3 hours prior to game start and you can find the tickets within your MLB Ballpark app.

How are tickets sent to me?

Three hours prior to game start you will receive a text confirming that tickets have been delivered to your MLB Ballpark app account.

Where will my seats be located?

Seat locations will be located in the Upper Level and will vary by game.

Can my seats be changed?

Once tickets have been sent to your account, they cannot be changed. Please contact [email protected] for any assistance you may require.

Can I link tickets with other pass holders?

You can link your pass with other pass holders using Sit With a Friend located within the portal on the left navigation. This allows you to create and join ticket groups. All fans within a ticket group will be assigned seats next to each other. This must be done within the opt in window in order to sit with other pass holders.

Can I use the D-backs Ballpark Pass for Special Event ticket offers?

No, the D-backs Ballpark Pass cannot be combined with any other offers.