Special Ticket Packages FAQ

What is the difference between a Theme Game and a promotion/giveaway?

Theme Games are held during select dates throughout the season and provide an opportunity for fans with shared interests to enjoy a game together. In order to receive access to the Theme Game item or exclusive game-day experience, fans MUST purchase a Theme Game ticket. Individual game ticket, season, or other plan purchases are not eligible for this offer. Packages cannot be purchased at Comerica Park Box Office windows.

How do I purchase a Theme Game?

You may purchase a Theme Game in one of the following avenues:

If my Theme Game comes with an exclusive item, am I guaranteed to receive it?

Yes - fans are guaranteed the item or experience associated with their Theme Game.

Where do I pick up my Theme Game item?

Redeem your premium item by presenting your ticket barcode at the Group Kiosk (Sec. 332). Redemption is available from the times gates open until one (1) hour into the regularly scheduled game time.

Do I need anything to pick up my item?

You'll need your Tigers game ticket. A representative at Group Sales Kiosk will scan the barcode on your ticket to verify it's a Theme Game ticket and present you with your item.

How will I access my Theme Game Ticket?

Your ticket will only be available via the MLB Ballpark app.

If I have multiple Theme Game Tickets, can I pick up items for other members of my group?

Yes, one person may pick up multiple Theme Game items. You must present Theme Game tickets for each person/item being picked up.

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