Access Guide for Guests With Disabilities

The Tigers are dedicated to accommodating the needs of guests with disabilities and their families/friends so that they may all enjoy their visit to Comerica Park. Comerica Park meets the requirements of the Americans with Disabilities Act. We also offer alternative features suggested by representatives of the disabled community. We strive to offer the finest fan service, offering a safe, clean and comfortable environment.

We have Braille on room and door signs.

All permanent concession stands are accessible. Mobile ordering is available for select locations in the ballpark through the Ballpark App for express pick-up only.

Food in reasonable amounts and sealed bottled water are allowed.

Comerica Park Event Colleagues are properly trained to safely evacuate all guests in the instance such action is required. Contact the nearest event staff colleague for assistance. Be aware of your location at Comerica Park at all times. Identify the two exits closest to your seats. Listen and watch for instructions from the PA system, Scoreboard or Event Colleagues. In the event of an emergency, the Detroit Tigers ask that all fans act calmly, cooperate with event staff and are mindful of all guests in their area.

BALLPARK PERMITTED & NON-PERMITTED ITEMS

Single compartment bags, wallets and clutches smaller than 4" x 6" x 1.5" with or without a handle or strap are permitted.

Bags, purses, clutches larger than 4” x 6” x 1.5” are prohibited.

Exceptions to this policy include bags, wallets and clutches needed due to medical necessity. Medical necessity includes diaper bags, breast pumps, oxygen, insulin, epi-pens and other medical devices. Authorized Diaper and Medical bags are required to be smaller than 16" x 16" x 8".

We recommend guests entering with any type of medical bag use the designated ADA Lane at any gate. Upon entry to the ballpark, all bags will be inspected.

Prohibited Items

• Air horns, fog horns, bullhorns, cowbells, bells, horns, kazoos, whistles, vuvuzelas, didgeridoos, and other noisemakers
• Aerosol cans, and items that contain contents under pressure, including hairspray, mace, and pepper spray
• Alcoholic beverages of any kind
• Animals (except approved service animals)
• Apparel including, t-shirts, hats, jackets, or other wearables that exhibit words or images that are: (i) vulgar, obscene, profane, or discriminatory in nature; or (ii) intended to incite violence or cause disruption, as determined in our sole and absolute judgement, are prohibited.
• Banners, signs, flags larger than 11” x 17”
  • Banners, signs, and flags may not obstruct the sight lines of other guests, cover up existing signage, exhibit messages that are obscene, offensive, commercial or political in nature, create a disturbance or interfere with the enjoyment of other guests
  • Banners, signs, and flags may not be paraded around the venue or affixed to any permanent structure, pole or stick
• Bags larger than 4” x 6” x 1.5” including bags associated with laptops, tablets, iPads, cameras and binoculars
• Brooms, poles, bats, clubs, hockey sticks, selfie-sticks, frisbees, missile-like objects that can be thrown, balloons, beach balls or other inflatable items
• Bottles, glass, aluminum, or metal containers
• Coolers, hard sided or soft sided coolers (except for religious, dietary or for medical necessity)
• Chairs, collapsible or folding/camping type chairs
• Drones and/or Unmanned Aircraft flown inside or outside of the venue, including the surrounding parking areas
• Fireworks or any types of explosives
• Laser pointers and/or any device that could create an optical illusion or interfere with the ability of the eye to perceive depth or distance, such as pin wheels
• Marijuana and/or illegal narcotics including accessories or paraphernalia associated with marijuana and/or illegal narcotics use
• Masks, (ski masks, balaclavas, costume masks), except those needed for religious or medical reasons, are prohibited, unless expressly requested by the performing artist.
• Outside food and beverage of any kind (except for religious, dietary or for medical necessity)
  • Guests are permitted to bring in a single bottle of water in a clear, factory-sealed plastic container that is 20 ounces or less. A single, crushable, empty plastic water bottle that is 20 ounces or less is also permitted.
• Poster tubes that are plastic/and or metal
• Professional and/or commercial cameras with interchangeable or detachable lenses larger than eight inches, or other audio/visual recording devices (e.g., GoPro, Google Glass, Spectacles, etc.
• Skateboards, scooters, rollerblades, roller skates, hover boards, bicycles, and/or any wheeled vehicle (wheeled vehicles for ADA are permitted)
• Smoking and the use of smokeless tobacco of any kind is prohibited, including the use of tobacco products and cigarettes, e-cigarettes, vaping, cigars, and marijuana
• Spiked bracelets, spiked belts, spiked neck collars, spiked boots, chains long enough to wrap around a neck, sharp pointed rings, or sharp pointed jackets
• Video and/or sound recording devices including tri-pods, mono-pods, GoPro, Google Glass, and eyeglass video recording devices
• Weapons of any kind including firearms, ammunition, pepper spray, mace, brass knuckles, toy or fake weapons, squirt guns and knives of all types and sizes
• Any other item deemed dangerous or inappropriate or otherwise violating the Guest Code of Conduct Policy.

Permitted Items

• Baby bottles
• Bags, wallets, clutches, fanny packs and clear bags that are smaller than 4” x 6” x 1.5”
• Basketballs (Little Caesars Arena during basketball events)
• Baseballs (Comerica Park during baseball events)
• Battery operated/ rechargeable, handheld fans
• Battery operated coats, gloves, and vests
• Binoculars
• Blankets
• Bottled water in a single, clear factory sealed plastic container that is 20 ounce or less. A single empty plastic water bottle is also permitted
• Cameras without detachable lenses larger than eight inches
• Diaper bags or parenting bags (must be smaller than 16” x 16” x 8”)
• Facepaint
• Food that is a single serving for religious, dietary, or medical necessity
• Headphones
• Hockey pucks (Little Caesars Arena during hockey events)
• Laptops, Tablets and IPads
• Masks may only be worn if expressly requested by the performing artist but only while sitting in your seat.
• Medical bags required for dietary or medical necessity (must be smaller than 16” x 16” x 8”)
• Seat cushions with soft surface, no metal surfaces
• Signs and banners less than 11” x 17” in length that are not affixed to any pole or stick made of wood, metal, plastic, or any other hard material
• Strollers are allowed in the venue but not in the seating area.
• Radios (small portable radios)
• Wheeled vehicles for ADA necessity
• Umbrellas
  • Umbrellas may not be activated during events, unless there is an event rain delay in progress
  • Umbrellas that obstruct the view of guests may be confiscated

Guests are encouraged to take non-permitted items back to their car. Items left at the gate are not the responsibility of The Detroit Tigers.

Guests with disabilities can use their cell phones to confidentially text security and guest services questions and concerns to Comerica Park Event Staff Colleagues. Text "SECURITY", followed by your section and explanation of your situation to 39844. Text STOP to cancel or HELP for info. Message and data rates may apply. A Comerica Park Event Staff colleague will respond to security matters or guest service questions.

Detroit Department of Transportation (DDOT)

Contact at (313) 933-1300 or TDD-TTY route and scheduling information at (313) 834-3434 or detroitmi.gov/ddot/

To check availability of public transportation options, please visit the sites below or call for information:

The Detroit People Mover 962-RAIL (7245) | thepeoplemover.com

QLINE - streetcar service m-1rail.com

The Windsor Tunnel Bus (519) 944-4111 | city.windsor.on.ca

Metro Cars - private car service (800) 456-1701 | metrocars.com

Checker Cab (313) 961-8294

There are 2 ramps to assist guests getting to the upper levels of Comerica Park. The grade on both ramps conforms to ADA standards. The Montcalm Street ramp is located at section 125/325 and the Brush Street ramp is located at section 140/340. Two ramps are also located on the 100 level concourse to assist guests to lower bowl seating at sections 119 and 141.

Comerica Park has partnered with KultureCity to make all events hosted at the arena sensory inclusive. This new initiative promotes an accommodating and positive experience for all guests and fans with sensory needs. Sensory bags, equipped with noise canceling headphones, fidget tools and verbal cue cards are available to all guests who may feel overwhelmed by the environment. Guests wishing to check out a sensory bag may do so at the Guest Services Office located at Section 130. Guests must sign a waiver and leave a driver’s license or credit card, which will be returned upon receipt of the sensory bag in the same condition. Sensory bags are distributed on a first-come, first-served basis and are provided free of charge. For those who may need a quieter and more secure environment, guests also have access to the Nursing Lounge (Located behind section 210).

For more detailed information, visit the Comerica Park Seating Map.

All private luxury suites and party suites are accessible by using the pedestrian bridge from the Tiger Garage and the elevators at that entrance or by entering the park at Comerica Entry, Rocket Entry, or Gallagher Entry and using the elevators near Section 132.

The Detroit Tigers and Comerica Park are continually evaluating ways to improve the experience and accessibility of our ADA guests. If you have questions or suggestions, please contact us at guestservices@tigers.com.