Can I reserve tickets?
You may reserve tickets with your Account Executive at which point you will have two (2) weeks to finalize your guest count and submit payment. At the time of payment, you’ll only be responsible to pay for the number of tickets that you need (minimum of 15) and the remaining seats will be released from your account.
What is the minimum or maximum size for a group outing?
A group is considered a minimum of 15 tickets for a game. There is no maximum for a group outing, just based on availability for the game you are selecting.
What time can my group enter Fenway Park?
Groups can enter Fenway Park through any gate when Fenway Park opens 1 ½ hours before first pitch. We encourage groups to enter through the recommended Gate listed on your game ticket.
Where do you recommend my group to park or to order a Bus Parking pass?
We encourage guests to use public transportation to get to Fenway Park. The Boston Red Sox and Fenway Park do not offer Bus Parking. More information on directions can be found here.
What happens if the game I purchase is postponed and rescheduled for a different date?
If legal game is not replayed or not rescheduled with same ticket valid, the rain check must be exchanged at the Red Sox ticket office in person by the lawful holder or by mail for a ticket of the same price, if available, for any future regularly scheduled game of the current season. If game is rescheduled NO REFUNDS or EXCHANGES will be issued. The original ticket will be valid for the makeup game.
Can I purchase concession value for my guests to use around the stadium?
Our Loaded Value ticket option is a great way to add food & beverage credits onto your guests' tickets to use at concession stands around the ballpark. Loaded Value comes in a fixed monetary amount of $10, $15, $25, $40, $50, or $75 which is applied directly to the barcode of the ticket.
What age do children require a ticket to enter Fenway Park?
Children three years of age and older require a ticket to the game.
How do I access my Group Tickets?
Group Tickets are only available digitally via the MLB Ballpark app. View our Group Ticket Distribution page for the simplest way to digitally distribute tickets to your guests.
Which gate do I enter from?
The suggested gate to enter is listed on your mobile ticket; however, you can enter through any gate 90 minutes prior to game time.