This offer is no longer available. Thanks for your interest.
For ticket options, visit below for ways to watch the D-backs in 2024.
This offer is no longer available. Thanks for your interest.
For ticket options, visit below for ways to watch the D-backs in 2024.
Can Ballpark Season Pass tickets be transferred to a friend?
Ballpark Season Pass tickets, as well as seat upgrades and guest passes, are not transferable and not eligible for resale. Abusing these guidelines can result in your Ballpark Season Pass being revoked.
Will I be considered an Advantage Member? Do I have access to Advantage Member events?
Ballpark Season Pass holders will not receive any benefits of Advantage Members. Member-only benefits, events, and ticket flexibility will remain exclusive. Learn more about the benefits of Advantage Members here.
Can I bring guests to a game with me?
Ballpark Season Pass holders are able to purchase up to 4 guest passes per game based on availability. Guest passes may not be upgraded or transferred.
Can I upgrade my Ballpark Season Pass location?
For most games, there will be an option to purchase an upgraded seating location. However, guest passes will not be allowed to upgrade.
How do I claim my tickets? When does the opt-in open before each game?
You will receive text when the opt-in window opens. The opt-in window starts at 9AM on the first game day of a home series. You will have an opportunity to opt-in for all the games in the series, upgrade your seats, and purchase guest tickets, as well. The opt-in window closes 3 hours prior to game start.
What if I missed the opt-in window but want to attend the game?
If you missed the opt-in window for a game, you may still activate your pass for that game up to 1 hour after first pitch. Features like guest tickets, seat upgrades and sitting with friends will not be available after the opt in window.
Do I get a ticket to each game on the schedule? Are there penalties if I do not opt in?
Tickets are guaranteed for each game on the schedule. There are no penalties for not attending a game, however you do need to confirm your attendance in order to receive a ticket.
Where are my tickets?
Your tickets will be sent 3 hours prior to game start and you can find the tickets within your MLB Ballpark app.
How are tickets sent to me?
Three hours prior to game start you will receive a text confirming that tickets have been delivered to your MLB Ballpark app account.
Where will my seats be located?
Seat locations will be located in the Upper Level and will vary by game.
Can my seats be changed?
Once tickets have been sent to your account, they cannot be changed. Please contact [email protected] for any assistance you may require.
Can I link tickets with other pass holders?
You can link your pass with other pass holders using Sit With a Friend located within the portal on the left navigation. This allows you to create and join ticket groups. All fans within a ticket group will be assigned seats next to each other. This must be done within the opt in window in order to sit with other pass holders.
Can I use the Ballpark Season Pass for Special Event ticket offers?
No, the Ballpark Season Pass can not be combined with any other offers.