Bob Zweig joined the D-backs in 2008 and serves as Senior Vice President & Chief Technology Officer.
Zweig oversees all technology functions for the club and has enabled the D-backs to operate as a technology leader amongst all Major League Baseball teams and throughout the sports industry.
Zweig’s strategic focus throughout the organization has provided leading-edge, relevant reliable and secure technology that enables business operations, baseball operations and an exciting fan experience. Zweig and his team are focused on three primary function areas: Solution Delivery/Software Development, Infrastructure Management and Information/Cyber Security.
Zweig has focused on building state-of-the-art “Enterprise Sports Business” software to enable employees to use industry leading tools to perform their jobs in the most efficient means possible. Some of these platforms include custom build software, Cloud tools and comprehensive business analytics / business intelligence capabilities, thus improving the company’s speed of business. This includes the development of industry-leading CRM tools for Ticketing, Corporate Partnerships, People and Culture, Community Affairs, etc.
He's also developed apps for fans to interact with the D-backs within the Ballpark App (including Advantage Loyalty App, Kids Club App, Interactive Games and more).
Zweig has also developed Video Content Management Solutions for video, highlights, and messaging around the ballpark. His team created and installed dynamic signage and video walls in several locations throughout Chase Field and Salt River Fields to allow for team brand messaging, fan information, player and media communications and corporate partners branding.
Since joining the D-backs, Zweig’s department has created several industry leading and innovative fan experience technologies at Chase Field and Salt River Fields at Talking Stick, the team’s Spring Training home.
These include new state-of-the-art WiFi, Cellular Coverage with a modern DAS (distributed antenna system) kiosks and applications for the team’s fan loyalty and sweepstakes programs.
Zweig works closely with the baseball operations department and coaching staff to improve various aspects of tools and technologies used for baseball, including video technologies for the Major League team and Minor League affiliates, scouting technologies, coaching aids and communication platforms for the training staff, among others.
The D-backs take cybersecurity very seriously. With so much sensitive information being transmitted online, it's crucial that the team's digital assets are protected from hackers and other malicious actors. Zweig works closely with industry & league cybersecurity experts to ensure that the team's infrastructure and data is always secure.
Zweig joined the D-backs after spending two years as the Vice President, Information Technology at Ask.com. He spent time at the company’s headquarters supporting IT technologies and infrastructures across multiple global e-commerce companies including Ask.com, Evite.com, LendingTree.com, Ticketmaster.com and Match.com. He also enabled business IT functions that supported user behavior tracking, traffic analysis, search relevance, advertising performance, fraud and suspect analysis and global enterprise reporting.
Prior to joining Ask.com, Zweig spent three years at eBay where he left as Director, Information Technology & Global Telecom and managed IT functions for the company’s PayPal division. He also created and managed an all-hours support organization across several worldwide data centers and was responsible for scaling PayPal’s customer support infrastructure from 1 U.S. based contact center to nine global centers within 2 years. Zweig’s background also includes 6 years as a management and technology consultant at Accenture where he delivered large leading-edge technology projects for several global Fortune 500 companies. He earned a Bachelor of Science degree in Mechanical Engineering in 1992 from the Illinois Institute of Technology in Chicago.
The Chicago, Illinois native currently lives in Scottsdale with his triplets, Arya, Blake and Olivia.