The Chicago Cubs (the "Cubs" or the "Club") want all fans to have an enjoyable experience while attending a game at Sloan Park. The Club is committed to making Spring Training Baseball games at Sloan Park accessible to all fans.
If you have additional questions or comments regarding accessibility, please contact [email protected].
Accessible Parking
Parking for persons with a valid disability license plate or placard is available for purchase on a game-by-game basis in the Blue and Yellow Lots. All parking is subject to availability and can be purchased on gamedays only. Blue Lot parking is $20 and Yellow Lot parking is $10. All purchases will be cashless and require a credit card. Parking lots open four hours prior to the start of the game.
Accessible Seating
Accessible seating is located throughout the ballpark near an elevator, lift and/or ramp. Tickets are subject to availability and can be purchased online at SloanPark.com, by emailing [email protected], calling 480-668-0500 or at the Sloan Park Ticket Office.
Accessible Ticket Windows
All ticket windows in the main ticket office are accessible. The Sloan Park Ticket Office is located near the First Base Gate.
Concessions
For guests with dietary restrictions, the Club offers a variety of food options at Sloan Park. Guests with dietary restrictions are also welcome to bring food prepared at home into the ballpark in clear bags or containers. If you have any questions, please email [email protected] or call 480-668-0500.
Food options include:
Avoiding Gluten
- Avoiding Gluten Hot Dogs (located at North Side, Windy City and Rendezvous)
- Avoiding Gluten Burgers (located at North Side and Rendezvous)
- Avoiding Gluten fryer with Tater Tots (located at North Side)
- Beer (Red Bridge Beer located at Grab n’ Go – Center Field location)
Vegetarian
- Nachos (located at all concession stands)
- Impossible Burgers (North Side and Rendezvous)
- Caesar Salad Wraps (Grab n’ Go in Center Field)
- Cheese Tacos (Birria Taco Stands)
- Home Run Inn Cheese pizza (Taste of Chicago)
- Beyond Bratwurst (North Side)
Vegan
- Beyond Bratwurst (North Side)
- Impossible Burgers (North Side)
Electrical Outlets
Access to outlets is limited at Sloan Park. If you require access to power, please email [email protected] to make arrangements.
Elevators
Below is a list of available elevators at Sloan Park:
- The elevator by the Home Plate Gate provides access to the Suite and Party Deck Levels.
- The elevator located on the north side of the facility underneath the Budweiser Rooftop provides access to the Budweiser Rooftop Level.
Emergency Evacuation
Sloan Park personnel complete safety training to learn how to care for all guests safely in any emergency. If you have any questions, please email [email protected].
Fan Services
For questions, comments or assistance, fans may email [email protected] or call 480-668-0500. The Fan Services team is available Monday through Friday from 8:30 a.m. to 5 p.m. MST. During home games, fans also may visit the Fan Services Booth located inside the ballpark near the First Base Gate.
Fan Assistance
Our fan text messaging service will continue to allow guests to call our attention to issues in the ballpark without leaving your seat. Text us at 773-839-0282 with the keyword “SLOAN” and a description of your seat location and issue, and we will respond to your request as soon as possible. Standard message and data rates may apply. Fans needing assistance also can visit Fan Services Booth located on the main concourse near the First Base Gate.
First Aid
The first aid station is near the Home Plate Gate, behind Section 111. Signage identifies this area. Fans in need of first aid may ask the nearest Sloan Park associate, security guard or Cubs associate to request first aid or medical personnel.
Personal Care Attendants
Sloan Park provides appropriate accommodations for individuals with disabilities where necessary to afford equal access. Individuals with disabilities who wish to attend a game with a personal care assistant should contact [email protected] or call 480-668-0500.
Restrooms
Restrooms, including single-occupancy Family Restrooms, are located throughout the ballpark. Restrooms can be found behind sections 103, 112, 119 and 120, behind the left-field and right-field seating areas and on all three party decks. Restrooms are equipped with infant changing tables. Please ask Sloan Park staff for directions to the closest restroom.
Service Animals
Although pets, including therapy or emotional support animals, are prohibited at Sloan Park, we welcome service animals recognized by federal law. "Service Animals" are defined as dogs (or in some cases, miniature horses) that are individually trained to do work or perform tasks for people with disabilities. Please be prepared to identify your dog as a Service Animal and the task your animal has been trained to perform.
In addition, please note for the safety of all guests, you may be asked to remove a Service Animal who is unruly/out of control or not housebroken. Sloan Park is not required to provide care or food for a service animal, so please plan accordingly. Service Animals needing a relief area may exit and reenter through the First Base Gate.
Shuttle/Golf Cart Services
We offer accessible golf cart services to and from the Orange, Yellow and Purple Lots to the Right Field Gate at Sloan Park located on Sheffield Avenue.
You cannot reserve the service ahead of time. The golf carts run continuously before, during and after the game, beginning when parking lots open until one hour after the game ends.
Suites
All suites, including the First and Third Base Party Decks, and Budweiser Rooftop are accessible. Accessible restrooms also are available on the Suite Level. The elevators located near the Home Plate Gate entrance provide access to the Suite and Party Deck Level. For elevator access to the Budweiser Rooftop, please ask a member of the Sloan Park Guest Services staff.
Wheelchair Services
For guests who require assistance from the gates to their seats, complimentary wheelchair service is available. Upon entering the ballpark, please ask a Sloan Park associate for assistance. If wheelchair service is needed to transport a guest to a seat location or back to one of the gates at the conclusion of the game, please notify a Sloan Park employee for assistance. Wheelchair service is provided on a first-come, first-served basis and guests may be asked to wait until a wheelchair becomes available. Due to the limited number of wheelchairs, wheelchair assistance is only provided to and from the seating location and gate, and wheelchairs are not permitted to go off property. Please see the nearest Sloan Park representative in the event of a medical emergency in which wheelchair service is needed.
Comments/Suggestions/Questions
The Chicago Cubs want all fans to have an enjoyable experience while attending a game at Sloan Park. The Club is committed to making Major League Baseball games at Sloan Park accessible to all fans.
If you have additional questions or comments regarding accessibility, please contact [email protected].