What is the Cardinals Care Winter Warm-Up (WWU)?

The Cardinals Care Winter Warm-Up is the annual fan fest that is hosted by and raises funds for Cardinals Care, the charitable arm of the St. Louis Cardinals. Winter Warm-Up features access to past, present and future Cardinals players, coaches, broadcasters and front office personnel through Main Stage interviews, Q&A sessions, and autograph stations. Family friendly activities such as a tour of the Cardinals Clubhouse and a visit to the world-class Cardinals Hall of Fame and Museum are also included in the Winter Warm-Up experience. The event also features access to exclusive auction items, the Cardinals Care Store, kids activities, photo opportunities, and an exhibit hall full of sports memorabilia treasures and family-friendly activities.

When is the 2025 Cardinals Care Winter Warm-Up (WWU)?

• Saturday, January 18, 9 am – 5 pm
• Sunday, January 19, 9 am – 5 pm
• Monday, January 20, 9 am – 1 pm (Exhibitor Hall & Kids Activities close at 12 PM)

Is the WWU a fundraiser?

Yes. Funds raised during the Winter Warm-Up benefit the team’s foundation Cardinals Care in its mission of caring for kids.

Where will the 2025 Cardinals Care WWU take place?

The 2025 event will take place at Busch Stadium and Ballpark Village.

Busch Stadium activities require a Three-Day Admission Ticket and include:

• Autograph Stations - UMB Champions Club & 703 Club
• Cardinals Care Store - Cunningham Corner
• Clubhouse/Field Tour – Access from the Redbird Club
• Presentation Room – Visiting Clubhouse (Access from the main concourse)
• Family-friendly Activities – National Car Rental Club & Redbird Club
• Exhibit Hall - Redbird Club
• Team Store

Ballpark Village activities include:

• Main Stage Entertainment – including interviews, Q&As, and live auctions
• Cardinals Care Silent Auction Display
• Cardinals Authentics Store
• Cardinals Hall of Fame & Museum
• Cardinals Nation Restaurant
• Autograph Stations – 2nd Floor of Cardinals Nation *Requires Three-Day admission ticket

How do I get to the 2025 Cardinals Care WWU?

Directions and Alternative Transportation options to Busch Stadium can be found here.

How do I obtain a refund?

All Admission Ticket and Autograph Ticket sales are final. If the Winter Warm-Up is canceled for any reason, refunds will automatically be issued to the credit card used at time of purchase. Refunds will also be automatically issued for Autograph Tickets purchased for any individual whose signing session is cancelled for any reason.

Click here to purchase Three-Day Admission Tickets

Is a ticket required for entry?

Yes. A ticket is required for entry into Busch Stadium and to the Autograph Station in Cardinals Nation only. Ballpark Village will be open to the public.

When do Admission Tickets go on sale?

Three-Day Admission Tickets go on sale on Friday, November 29. Single-day tickets will not be available for 2025.

How much do Admission Tickets cost?

Three-Day tickets cost $50 for adults (fans age 16 and older) & $25 for children (fans age 4 to 15). Children under 4 are free.

Active military members and first responders with valid military/first responder ID can visit the Busch Stadium ticket windows on 8th Street (next to Gate 3) on the day of the event they wish to attend to receive one (1) complimentary ticket. Tickets are available while supplies last. Advance complimentary tickets are not available.

What is included in the Admission Tickets?

Admission Tickets include access to the Cardinals Care Store, Exhibit Hall, Clubhouse Tour, Presentation Room, Kids Activities, Autograph Stations and Photo Stations (additional autograph and photo ticket required) in Busch Stadium.

Ballpark Village will be open to the public and will feature interviews and Q&A’s from the Main Stage (Admission Ticket holders will have complimentary access to reserved seating at the Main Stage by showing their WWU ticket or wristband), the Cardinals Hall of Fame and Museum, Cardinals Care Auctions, 20% Discount at Cardinals Nation Restaurant, and Autograph Stations on 2nd Floor of Cardinals Nation.

New for 2025 - Fans who purchase an Adult Three-Day Admission Ticket between November 29, 2024 and December 8, 2024 (or while supplies last) will receive a free Mystery Autograph Ticket! The Mystery Autograph Ticket will be for a player from the 40-man roster or MLB coaching staff. All Mystery Autograph Tickets will be issued to the MLB Ballpark app used to purchase the Adult Admission Ticket prior to December 16, 2024 Autograph Tickets on-sale date.

Please note access to Autograph Stations are limited to Autograph Ticket holders only.

Where do I purchase Admission Tickets?

Admission Tickets can be purchased at cardinals.com/wwu starting Friday, November 29, 2024, and at the Cardinals Box Office 8th Street Ticket Windows during regular business hours starting Monday, December 2, 2024. All tickets will be delivered electronically via the MLB Ballpark app using the email address used to purchase.

Cardinals Box Office Hours are as follows:

• Open: Monday - Friday (10:00am - 4:00pm)
• Closed: November 28 and 29
• Closed: December 25 - January 1

How do I access Admission Tickets once they have been purchased?

Download the MLB Ballpark app to your mobile device to access your Admission Tickets. The MLB Ballpark app must be connected to the email address you provided when purchasing the tickets. Three-Day Admission Tickets will appear as a separate digital ticket for each day of the WWU.

***Resale of Admission Tickets is strictly prohibited. Resold tickets are subject to forfeiture at the discretion of Cardinals Care Staff.***

What is the Cardinals Care Winter Warm-Up 50/50 Raffle?

The Cardinals Care Winter Warm-Up 50/50 Raffle presented by Draft Kings at Casino Queen is a chance for fans to test their luck all while making a difference in our community. The 2025 Winter Warm-Up Raffle will open on Friday, November 29, 2024 and remain open until 1:00 p.m. CT on Monday, January 20, 2025 with the winner receiving 50% of the total pot! The other half will help support Cardinals Care’s work with youth in the local community.

Visit cardinals.com/5050 for more information and to purchase 50/50 raffle tickets.

What is the Cardinals Care Store?

The Cardinals Care Store features treasures like game-used hats and jerseys, photos and other unique collectibles. The Cardinals Care Store is not an outside vendor. Proceeds raised through purchases at the Cardinals Store benefit Cardinals Care.

The Cardinals Care Store is located inside Busch Stadium at Cunningham Corner. Fans can access Cunningham Corner on Level 2 by proceeding up the escalators at Gate 4. Once inside Busch Stadium, fans can access elevators to level 2 across from section 156 near Gate 3.

What are Cardinals Care Silent Auctions?

Cardinals Care Silent Auctions feature autographed items including baseballs, jerseys, photos and more! Fans can see the items on display inside Ballpark Village and online at cardinals.com/ccauctions.

Silent Auctions will open at 9 AM on Saturday, January 18 and remain open until 1 PM on Monday, January 20.

Net proceeds from Silent Auction sales benefit Cardinals Care.

How do I bid on Silent Auction Items?

Autographed memorabilia will be available for fans to bid on via the MLB Ballpark app or cardinals.com/wwu during the Silent Auction all weekend long.

How do I know if I won a Silent Auction Items?

Fans with the winning bids will be notified via email.

Where do I pick up Silent Auction Items I win?

Silent Auction items will be shipped to their respective winners.

Will there be Live Auctions?

Yes, Live Auctions will take place on the Main Stage in Ballpark Village. See Main Stage Schedule for Live Auction times.

Where can I enter Winter Warm-Up?

There will be five entrances for Winter Warm-Up, one at Busch Stadium and four at Ballpark Village/Cardinals Nation.

Busch Stadium Entrance (Three-Day Admission Ticket Required)

• Gate 4 located on Clark Street

Cardinals Nation/Ballpark Village Entrances (No Admission Ticket Required)

• Ballpark Village South Entrance located on Clark Street facing Busch Stadium
• Ballpark Village North Entrance located on Cardinal Way
• Cardinals Nation Authentics Entrance (This entrance is to be used for Free Autograph Tickets. Please note that a Winter Warm-Up Admission Ticket is required to access the Free Autograph Ticket line)
• Cardinals Nation Restaurant

Will I need to show my ticket each day when first entering Winter Warm-Up?

Yes, you will need to show your ticket each day of Winter Warm-Up when entering Busch Stadium or the Autograph Station on the Second Floor of Cardinals Nation. Your ticket will be in the MLB Ballpark app on your smartphone. Your ticket will be scanned at your first point of entry whether at Busch Stadium or when accessing the Autograph Station on the Second Floor of Cardinals Nation. You will then receive a wristband for that day that will allow you to move between venues.

Fans entering Ballpark Village will not need a Winter Warm-Up Admission Ticket, however, to utilize the reserved Winter Warm-Up seating at the Main Stage, a Winter Warm-Up wristband must be presented. If you have not yet scanned that day’s WWU ticket and received a wristband, please see a Cardinals Care volunteer located next to the stage to have your ticket scanned and receive your wristband.

Why do I need to wear a wristband when attending Winter Warm-Up?

After having your ticket scanned each day that you attend Winter Warm-Up, you will receive a wristband specific to the day. Once a ticket is scanned for entry, it cannot be scanned again. The wristband shows that you have been granted access to Winter Warm-Up that day and you are able to move between Busch Stadium and and the paid areas of Cardinals Nation. The wristband also grants free access to the Cardinals Hall of Fame and Museum as well as a 20% discount at Cardinals Nation Restaurant.

What is the Security Policy for Winter Warm-Up?

Guest safety is a priority for the St. Louis Cardinals and Cardinals Care. The screening program and inspection policy at Busch Stadium and at Ballpark Village for Winter Warm-Up is an important part of making the event a safe environment for our guests. Please review our inspection policy below to help you prepare to attend Winter Warm-Up.

During Winter Warm-Up, the walk-through metal detectors at all entrances to Winter Warm-Up at Busch Stadium, Ballpark Village and Cardinals Nation will be used to ensure the safety of all guests. Guests in wheelchairs and those with medical devices that may set off the detector are subject to alternative screening methods. Guests are required to have their bags inspected prior to entering the event.

The screening/inspection process will occur each time a fan enters through a Winter Warm-Up entrance to ensure the safety of all those attending the event.

Guests may bring in items such as bags, purses and items that, if an Autograph Ticket is held, are able to get signed while attending Winter Warm-Up. Guests are encouraged to limit the number of bags and items to get signed to the number of Autograph Tickets held to ensure a smoother entry process for all guests.

Guests with strollers are welcome; however, the use of strollers should not interfere with other guests or block entryways or aisles.

Prohibited items include but are not limited to the following items:

• Alcoholic beverages and non-alcoholic beer
• Aluminum containers, glass bottles/items, metal cans, thermoses
• Animals (with the exception of service dogs or other service animals trained to perform work or tasks for the benefit of a person with a disability or other service animal expressly authorized under applicable law)
• Guests are encouraged to limit bags for stadium and Ballpark Village entry. All bags will be inspected upon entry regardless of whether you have already entered a Winter Warm-Up facility that day and have a wristband.
• Balloons, beach balls and other inflatables
• Brooms
• Chairs, stools, including bleacher seats with backs
• Commercial camera equipment (lenses longer than length of the camera body), including video cameras, tripods and monopods
• Containers - aerosol cans (i.e. hairspray, sunscreen), aluminum or glass cans and bottles, flasks, non-factory sealed plastic bottles larger than 2 liters, thermoses
• Coolers - hard-sided and Styrofoam coolers, soft-sided coolers larger than 10" x 8" x 10", hard plastic inserts for soft-sided coolers
• Drones
• Face paint, costume masks, and any other costume that covers the head/face
• Firearms
• Fireworks
• Flag poles, PVC pipe and other poles
• Flasks
• Hover boards/skate boards/roller skates, roller blades
• Illegal substances
• Knives longer than 4 inches when unopened
• Laser pointers/lights
• Luggage
• Noisemakers of any kind, including, but not limited to air horns, cowbells, and Thunderstix
• Obscene, offensive, or indecent clothing
• Stun guns/tasers
• Weapons of any kind
• Wrapped packages

Exceptions may be made to the above list and are at the discretion of Busch Stadium Management and Event Staff Personnel.

The St. Louis Cardinals and Cardinals Care reserve the right to deny entry to a guest if management feels an item may be a hazard to the safety of other guests and/or employees. The Cardinals and Cardinals Care appreciate that all guests adhere to the above list and work together with stadium personnel so everyone can enjoy the event.

Where will the Exhibit Hall be located?

The Exhibit Hall will be located inside the Redbird Club at Busch Stadium.

What exhibitors will be at the 2025 Winter Warm-Up?

Coming Soon

Note: The Exhibit Hall will close at 12 PM on Monday, January 20.

What are Family Friendly Fan Experiences?

The Winter Warm-Up is a family-friendly event that includes fun experiences for fans of all ages. Admission Tickets to the Winter Warm-Up includes complimentary admission to the world-class Cardinals Hall of Fame and Museum, an exclusive tour of the Cardinals Clubhouse, Presentation Room, access to kid-friendly activities in the National Car Rental Club and a 20% discount to Cardinals Nation Restaurant.

Note: The Kids Activities in the National Car Rental Club will close at 12 PM on Monday, January 20.

How do I access the Cardinals Clubhouse Tour?

Fans with an admission ticket to the Winter Warm-Up can access the Cardinals Clubhouse Tour through the Redbird Club on the third level of Busch Stadium. Event staff will direct fans where to go from there. The Clubhouse Tour is a self-guided experience that will be open during regular hours of the event each day. No additional ticket is required for this experience. Access to the tour ends on Saturday, January 18, 2025 and Sunday, January 25, 2025 at 4:30 PM and at 12:00 PM on Monday, January 20, 2025.

How do I access the Cardinals Hall of Fame and Museum?

Fans with an Admission Ticket to the Winter Warm-Up (including those wearing a Winter Warm-Up wristband) can enter the Cardinals Hall of Fame and Museum on the 2nd floor of Cardinals Nation at Ballpark Village. No additional ticket is required for this experience. Fans without tickets or wristband for Winter Warm-Up can visit the Cardinals Hall of Fame and Museum by purchasing a Museum Ticket at the entrance to the Museum.

How do I access the Presentation Room?

Fans with an Admission Ticket to the Winter Warm-Up can access the Presentation Room via the elevators beyond the Team Store on the main concourse of Busch Stadium. Event staff will direct fans where to go from there.

What other kid-friendly activities are available at the Winter Warm-Up?

The Magic House, Saint Louis Science Center and St. Louis County Library will have kid-friendly activities available at their respective booths in the Exhibit Hall, located in the Redbird Club at Busch Stadium. The National Car Rental space located on Level 3 of Busch Stadium will also have kid-friendly activities. These activities are included in the price of admission.

Will there be food and beverage available at the Winter Warm-Up?

There are several dining options available at Ballpark Village during Winter Warm-Up including:

• Cardinals Nation Restaurant and Bar - WWU ticket holders receive a 20% discount when showing their wristband.
• Bally Sports Live!
• Condado
• Katie's Pizza and Pasta Osteria
• Salt & Smoke
• Sports & Social
• Clark & Bourbon at Live! by Loews
• Fielder's Choice
• Koibito Poke
• Auntie Anne's

Concessions will also be available for purchase at Busch Stadium in the Redbird Club.

Is there a preferred Winter Warm-Up Hotel and are there hotel packages that include Winter Warm-Up Admission Tickets?

Live! by Loews – St. Louis is the preferred hotel partner for Winter Warm-Up.

Starting on Friday, November 29, guests booking a room at Live! By Loews – St. Louis will receive the discounted Winter Warm-Up rate when mentioning Winter Warm-Up when booking. For each reservation booked through this offer, guests will receive per room one (1) Welcome Bag consisting of baseball snacks from the Hotel, an exclusive commemorative Winter Warm-Up logo baseball courtesy of Rawlings, plus a $50 certificate from Hotel valid during a future stay.

There is also a Winter Warm-Up Package available exclusively through Live! by Loews – St. Louis when booking starting on Friday, November 29.

Winter Warm-Up Hotel Package - Purchase a minimum of a two (2) night stay for a combination of either January 17 and January 18, 2025 or January 18 and January 19, 2025 at which point Guest will pay a rate of $259 + tax for the first night and $179 + tax for each subsequent night of the Event and receive two (2) adult weekend Admission Tickets to the Event, two (2) ticket vouchers, each valid for two (2) tickets to a 2025 St. Louis Cardinals regular season game (some restrictions apply) and a Welcome Bag.

Fans purchasing the Winter Warm-Up Hotel Package between November 29, 2024 and December 8, 2024 will receive a Mystery Autograph Ticket per Admission Ticket good for a member of the Cardinals 40 Man Roster or MLB Coaching Staff, while supplies last. All Winter Warm-Up Hotel Package purchases after December 8, 2024 will receive the standard Winter Warm-Up Hotel Package items.

Call 314-597-9700 to book rooms and packages and make sure to mention Winter Warm-Up to receive your discounted rate, and if desired, to purchase the Winter Warm-Up Hotel Package.

I purchased the Winter Warm-Up Hotel Package that includes 2025 WWU Admission Tickets. When will I receive my tickets?

Fans who purchase the Winter Warm-Up Hotel Package that includes WWU tickets by December 8, 2024 will receive the two Adult Admission Tickets and two free Mystery Autograph Tickets prior to December 16, 2024 when Autograph Tickets go on sale in the MLB Ballpark using the email address provided when purchasing the Winter Warm-Up Hotel Package.

Fans purchasing the Winter Warm-Up Package that includes WWU Admission Tickets, will receive their Admission Tickets no later than January 10, 2025 in the MLB Ballpark App using the email address provided when purchasing the Winter Warm-Up Hotel Package.

I purchased the Winter Warm-Up Hotel Package that includes a Cardinals game ticket voucher. When will I receive my ticket voucher for the 2025 season?

Fans who purchase a hotel package that includes Cardinals game ticket vouchers will receive their vouchers in their Welcome Bag upon check-in. Those vouchers can be redeemed starting mid-March 2025 by visiting cardinals.com/vouchers.

Accessible Parking

• SP+ Parking - Starr Parking Lot- near Gate 2
• InterPark - Stadium West Parking Garage - near Gate 3
• InterPark - Stadium East Parking Garage - near Gate5
• Ballpark Village Parking Lots (accessible off 8th street, Walnut, and S. Broadway)

Public Parking Contact Info:

• SP+ Parking: (877) 717-0004
• Interpark: (314) 421-2613

Drop-Off/Pick Up Areas

• Broadway, near Gate 6
• 8th Street, north of Gate 3
• Ballpark Village – North Side of Ballpark Village, circle drive

Elevators

In Busch Stadium:

Elevators will be available at Gate 3 for fans to access the Cardinals Care Store, Silent Auction, Autograph Stations, Exhibitor Hall that includes exhibitors, family friendly activities and the start of the Clubhouse Tour.

In Ballpark Village:

Two elevators are available for fans to access the second floor autograph stations.

In Cardinals Nation:

An elevator will be available to access the Cardinals Hall of Fame and Museum.

Restrooms/Family Restrooms

In Busch Stadium:

Accessible restrooms available.

In Ballpark Village:

Men's and Women's restrooms are available.

Mobility Devices (Wheelchairs, Mobility Scooters, Segways)

Manual and motorized wheelchairs and four-wheeled mobility scooters that are required as mobility devices for a person with a disability are permitted in Busch Stadium and Ballpark Village. In addition, manually powered aids such as walkers, crutches, canes, braces, and other similar devices are permitted. Individuals using wheelchairs or manual mobility aids do not require permission to enter and safely operate in Busch Stadium.

Some other (non-wheelchair) power-driven mobility devices, such as Segway® PT, may be permitted, provided the patron provide a credible assurance that the device is used because of a disability and meet all other requirements for use in Busch Stadium. The Cardinals will consider such requests on an individual basis, taking into account the type, size, weight, dimensions and speed of the device and whether the device may be safely operated in Busch Stadium in accordance with safety requirements and without a substantial risk of serious harm to other individuals in the stadium or the facility itself. The Cardinals have determined that the following transportation devises cannot be safely operated by members of the general public during events at in Busch Stadium:

• E-scooters, go-peds, powered skateboards, hoverboards, and powered unicycles;
• Golf carts and all gas combustible powered devices; and
• Skateboards, onewheels, kick scooters, bicycles, unicycles and roller skates.

The Cardinals recommend that individuals requesting such accommodation for use of alternative power-driven mobility devices contact the Cardinals by emailing [email protected] in advance of attending the ticketed event. Otherwise, individuals may request permission for use of a power-driven or other mobility devices by making a request through an usher or gate attendant. The Cardinals, in no event, will be responsible for the use and storage of any transportation device. If the requested device is not permitted for use in Busch Stadium, the Cardinals will provide an alternative accommodation, such as assistance by wheelchair or authorized golf cart.

Service Animals

Service dogs (or other service animals expressly authorized under applicable law) that are trained to perform work or tasks for the benefit of a person with a disability are welcome at Busch Stadium and Ballpark Village.

Captioning

If closed-captioning is needed, please make a request 72 hours prior to the event by emailing [email protected].

Additional Needs

If any ADA accommodations are needed that are not listed above, please email [email protected] 72 hours prior to the event.