What is the Cardinals Care Winter Warm-Up (WWU)?

The Cardinal Care Winter Warm-Up is an annual fan fest hosted by Cardinals Care, the charitable arm of the St. Louis Cardinals. Winter Warm-Up, the largest fundraising event of the year, features access to past, present and future Cardinals players, coaches, broadcasters and front office personnel through Main Stage interviews, Q&A sessions, and autograph stations. Family friendly activities such as a tour of the Cardinals Clubhouse and a visit to the world-class Cardinals Hall of Fame and Museum are also included in the Winter Warm-Up experience. The event also features exclusive live auction items, silent auctions, and an exhibit hall full of sports memorabilia treasures and family-friendly activities.

When is the 2024 Cardinals Care Winter Warm-Up (WWU)?

• Saturday, January 13 9 am – 5 pm
• Sunday, January 14 9 am – 5 pm
• Monday, January 15 9 am – 3 pm

Is the WWU a fundraiser?

Yes. Funds raised during the Winter Warm-Up benefit the team’s foundation Cardinals Care in its mission of caring for kids.

Where will the 2024 Cardinals Care WWU take place?

The 2024 event will take place at Busch Stadium and Ballpark Village.

Busch Stadium activities include:

• Autograph Stations - UMB Champions Club
• Cardinals Care Store - Cunningham Corner
• Cardinals Care Silent Auctions – Community America Cardinals Club (Access from the Redbird Club)
• Clubhouse/Field Tour – Access from the Redbird Club
• Presentation Room – Visiting Clubhouse (Access from the main concourse)
• Family-friendly Activities – National Car Rental Club & Redbird Club
• Team Store
• Exhibit Hall - Redbird Club

Ballpark Village activities include:

• Main Stage Entertainment – Bally Sports Live! – including interviews, Q&As, and live auctions
• Autograph Stations – Budweiser Brewhouse and PBR
• Cardinals Authentics Store
• Cardinals Hall of Fame & Museum
• Cardinals Nation Restaurant
• Family-friendly Activities
• One Cardinal Way Tours

How do I get to the 2024 Cardinals Care WWU?

Directions and Alternative Transportation options to Busch Stadium can be found here.

How do I obtain a refund?

All Admission Tickets and Autograph Ticket sales are final. If the Winter Warm-Up is canceled for any reason, refunds will automatically be issued to the credit card used at time of purchase. Refunds will also be automatically issued for Autograph Tickets purchased for any individual whose signing session is cancelled for any reason.

Click here to purchase Admission Tickets

Is a ticket required for entry?

Yes. A ticket is required for entry into Busch Stadium and Ballpark Village.

When do Admission Tickets go on sale?

Three-day tickets go on sale on Friday, November 24. Single-day tickets will go on sale the first week of January.

How much do Admission Tickets cost?

Three-day tickets cost $50 for adults (fans age 16 and older) & $25 for children (fans age 4 to 15). Single-day tickets cost $35 for adults & $15 for children on Saturday and Sunday, and $30 for adults on Monday. Children under 4 are free.

Active military members and first responders with valid military/first responder ID can visit the Busch Stadium ticket windows on 8th Street (next to Gate 3) on the day of the event they wish to attend to receive one (1) complimentary ticket. Tickets are available as long as supplies last. Advance complimentary tickets are not available.

What is included in the Admission Tickets?

Admission Tickets include access to Busch Stadium (Silent Auctions, Cardinals Care Store, Exhibit Hall, Clubhouse Tour, Presentation Room, Family-friendly Activities) and Ballpark Village (Main Stage Entertainment, Cardinals Hall of Fame and Museum, Family-friendly Activities).

New for 2024: The Presentation Room will be held in the Visiting Clubhouse.

Please note access to autograph locations are limited to Autograph Ticket holders only.

Where do I purchase Admission Tickets?

Admission Tickets can be purchased at cardinals.com/wwu starting Friday, November 24, 2023, and at the Cardinals Box Office 8th Street Ticket Windows during regular business hours starting Monday, November 27, 2023. All tickets will be delivered electronically via the MLB Ballpark app.

Cardinals Box Office Hours are as follows:

• Open: Monday - Friday (10:00am - 4:00pm)
• Closed: November 23 and 24
• Closed: December 25 - January 1

How do I access Admission Tickets once they have been purchased?

Download the MLB Ballpark app to your mobile device to access your Admission Tickets. The MLB Ballpark app must be connected to the email address you provided when purchasing the tickets. Three-day ticket purchasers will receive a digital ticket for each day of the WWU.

***Resale of Admission Tickets is strictly prohibited. Resold tickets are subject to forfeiture at the discretion of Cardinals Care Staff.***

What is the Cardinals Care Winter Warm-Up 50/50 Raffle?

The Cardinals Care Winter Warm-Up 50/50 Raffle is a chance for fans to test their luck all while making a difference in our community. The Winter Warm-Up Raffle will open on Friday, November 24, 2023 and remain open until 3:00 p.m. CT on Monday, January 15, 2024 with the winner receiving 50% of the total pot! The other half will help support Cardinals Care’s work with youth in the local community.

Visit cardinals.com/5050 for more information and to purchase 50/50 raffle tickets.

What is the Cardinals Care Store?

The Cardinals Care Store features treasures like game-used hats and jerseys, photos and other unique collectibles. The Cardinals Care Store is not an outside vendor. Proceeds raised through purchases at the Cardinals Store benefit Cardinals Care.

The Cardinals Care Store is located inside Busch Stadium at Cunningham Corner. Fans can access Cunningham Corner on Level 2 by proceeding up the escalators at Gate 4. Once inside Busch Stadium, fans can access elevators to level 2 across from section 156 near Gate 3.

What are Cardinals Care Silent Auctions?

Cardinals Care Silent Auctions feature autographed items including baseballs, jerseys, photos and more! Fans can see the items on display in the Community America Cardinals Club located inside Busch Stadium and online at cardinals.com/ccauctions.

Silent Auctions will run 9 AM until 3 PM on Saturday and Sunday, and 9 AM to 1 PM on Monday.

Net proceeds from Silent Auction sales benefit Cardinals Care.

How do I bid on Silent Auction Items?

Autographed memorabilia will be available for fans to bid on via the MLB Ballpark app or cardinals.com/wwu during the Silent Auction each day of the Winter Warm-Up.

How do I know if I won a Silent Auction Items?

Fans with the winning bids will be notified via email.

Where do I pick up Silent Auction Items I win?

Silent Auction winners can either opt to have their item shipped during the online check out process, or they claim their items in the Community America Cardinals Club between 4 PM and 5 PM on Saturday and Sunday, and between 2 PM and 3 PM on Monday. Silent Auction winners who opt for in person pickup must have an admission ticket for WWU.

Will there be Live Auctions?

Yes, Live Auctions will take place on the Main Stage. See Main Stage Schedule for Live Auction times.

Where can I enter Winter Warm-Up?

There will be five entrances for Winter Warm-Up, one at Busch Stadium and four at Ballpark Village/Cardinals Nation.

Busch Stadium Entrance

• Gate 4 located on Clark Street

Cardinals Nation/Ballpark Village Entrances

• Ballpark Village South Entrance located on Clark Street facing Busch Stadium
• Ballpark Village North Entrance located on Cardinal Way
• Cardinals Nation Authentics Entrance
• Cardinals Nation Restaurant

High traffic is anticipated for the Ballpark Village South Entrance. Fans are encouraged to use all entrances to enter Winter Warm-Up to help alleviate lines and allow for a smooth entry process.

Will I need to show my ticket each day when first entering Winter Warm-Up?

Yes, you will need to show your ticket from the MLB Ballpark app on your smartphone for each day of the Winter Warm-Up upon entering the event each day. Your ticket will be scanned at your first point of entry whether at Busch Stadium or Ballpark Village. You will then receive a wristband for that day that will allow you to move between venues.

Why do I need to wear a wristband when attending Winter Warm-Up?

After having your ticket scanned each day that you attend Winter Warm-Up, you will receive a wristband specific to the day. Once a ticket is scanned for entry, it cannot be scanned again. The wristband shows that you have been granted access to Winter Warm-Up that day and you are able to move between Busch Stadium and Ballpark Village.

What is the Security Policy for Winter Warm-Up?

Guest safety is a priority for the St. Louis Cardinals and Cardinals Care. The screening program and inspection policy at Busch Stadium and at Ballpark Village for Winter Warm-Up is an important part of making the event a safe environment for our guests. Please review our inspection policy below to help you prepare to attend Winter Warm-Up.

During Winter Warm-Up, the walk through metal detectors at all entrances to Winter Warm-Up at Busch Stadium, Ballpark Village and Cardinals Nation will be used to ensure the safety of all guests. Guests in wheelchairs and those with medical devices that may set off the detector are subject to alternative screening methods. Guests are required to have their bags inspected prior to entering the event.

The screening/inspection process will occur each time a fan enters through a Winter Warm-Up entrance to ensure the safety of all those attending the event.

Guests may bring in items such as bags, purses and items that, if an autograph ticket is held, are able to get signed while attending Winter Warm-Up. Guests are encouraged to limit the number of bags and items to get signed to the number of autograph tickets held to ensure a smoother entry process for all guests.

Guests with strollers are welcome; however, the use of strollers should not interfere with other guests or block entryways or aisles.

Prohibited items include but are not limited to the following items:

• Alcoholic beverages and non-alcoholic beer
• Aluminum containers, glass bottles/items, metal cans, thermoses
• Animals (with the exception of service dogs or other service animals trained to perform work or tasks for the benefit of a person with a disability or other service animal expressly authorized under applicable law)
• Guests are encouraged to limit bags for stadium and Ballpark Village entry. All bags will be inspected upon entry regardless of whether you have already entered a Winter Warm-Up facility that day and have a wristband.
• Balloons, beach balls and other inflatables
• Brooms
• Chairs, stools, including bleacher seats with backs
• Commercial camera equipment (lenses longer than length of the camera body), including video cameras, tripods and monopods
• Containers - aerosol cans (i.e. hairspray, sunscreen), aluminum or glass cans and bottles, flasks, non-factory sealed plastic bottles larger than 2 liters, thermoses
• Coolers - hard-sided and Styrofoam coolers, soft-sided coolers larger than 10" x 8" x 10", hard plastic inserts for soft-sided coolers
• Drones
• Face paint, costume masks, and any other costume that covers the head/face
• Firearms
• Fireworks
• Flag poles, PVC pipe and other poles
• Flasks
• Hover boards/skate boards/roller skates, roller blades
• Illegal substances
• Knives longer than 4 inches when unopened
• Laser pointers/lights
• Luggage
• Noisemakers of any kind, including, but not limited to air horns, cowbells, and Thunderstix
• Obscene, offensive, or indecent clothing
• Stun guns/tasers
• Weapons of any kind
• Wrapped packages

Exceptions may be made to the above list and are at the discretion of Busch Stadium Management and Event Staff Personnel.

The St. Louis Cardinals and Cardinals Care reserve the right to deny entry to a guest if management feels an item may be a hazard to the safety of other guests and/or employees. The Cardinals and Cardinals Care appreciate that all guests adhere to the above list and work together with stadium personnel so everyone can enjoy the event.

Where will the Exhibit Hall be located?

The Exhibit Hall will be located inside the Redbird Club at Busch Stadium. Check cardinals.com/wwu for the latest list of exhibitors that will be at the event.

What exhibitors will be at the 2024 Winter Warm-Up?

All-American Sports Collectibles – With more than 30 years’ experience in the sports collectibles industry, St. Louis-based All-American Sports Collectibles is a full-service dealer – offering trading cards, autographed memorabilia, supplies, and a variety of sports collectibles. All American’s retail store, located in South County Center, is open seven days a week. If it’s sports memorabilia and collectibles you’re after, we can help!

4 A Greener Game - We are looking for friendly volunteers from local colleges, community organizations church groups – even friends and families – to join our Green Team initiative and help collect recyclables from fans throughout each game at Busch Stadium. The group of volunteers walk down the aisles of the seating bowl in-between innings collecting recyclables from fans and promoting recycling at Busch Stadium. In exchange for your services, you're able to watch the game in standing room only sections of Busch Stadium as collections are only done in-between innings and during pitching changes so as not to disturb fans trying to watch the game.

Altair Travel & Cruises – We are a full-service, St. Louis Based, travel agency that books the Official St. Louis Cardinals Cruise (benefiting Cardinals Care). We have been booking this cruise for over 20 years.

Archrivals – Sports Cards, Memorabilia and Bobble Heads

Authentics – The exclusive place to find game – used “authenticated” merchandise used by all of your favorite Cardinal players.

Bally Sports Midwest – A broadcast photo opportunity with the sports desk on site for fans to take photos at. Also handing out poster sized 2024 Cardinals schedules.

Big League Impact – Big League Impact partners with pro-athletes through unique, sports-related fundraising platforms to help people meet basic needs like food, clean water, medical care, shelter, and education, in effort to save lives, restore dignity, and instill hope.

Capital Vacations

Cardinals Kids Club – The Cardinals Kids club is the official membership club for Cardinals fans 13 and under and the coolest way to show your Cardinals pride! For only $33 (plus $11 shipping), your Kids Club member will receive custom merchandise, one voucher, good for two (2) tickets to a select home game, and more – shipped directly to your door! Cardinals Kids Club members will also have the opportunity to join in on exclusive opportunities throughout the season.

Central Missouri Sports Cards – Sports cards, official baseballs and bats, collector supplies, card holders, ball and bat holders, bobble heads and other memorabilia.

Chesterfield Baseball Cards – Buy, sell, and trade baseball memorabilia specializing in vintage cardinals

Field Works – will be collecting signatures and talking to registered voters on behalf of the winning for Missouri education ballot initiative campaign to legalize online sports betting in Missouri and push a portion of the revenue to education funding.

Hi-Chew – Giving out samples of their delicious candy

Krizan’s K-2 Sports – Autographed baseballs and sports memorabilia

James Spence Authentication – Autograph Authentication

Jason Motte Foundation – Jason Motte Foundation Strikeout Cancer Merchandise

Jeffrey Sports – Sports cards and memorabilia

Leaf Filter Gutter Production – Leaf Filter Gutter Protection, promotional display.

Leaf Home Water Solutions – promotional display only.

Legends Memorabilia Collection – sell autographed licensed and authenticated Cardinals memorabilia; jerseys, bats, baseballs, photos, helmets, etc.

Peoria Chiefs – St. Louis Cardinals High – A Affiliate. Have merchandise and memorabilia of past, current, and future cardinals.

Rawlings Sporting Goods – to include leather items such as wallets, backpacks, travel kits, along with collectible baseballs.

Renewal by Anderson – Information on replacement windows and doors

St. Louis Cardinals Staff Recruitment – Job recruiting booth for the Cardinals

St. Louis Post Dispatch – Selling Subscriptions to the St. Louis Post – Dispatch

St. Louis Sports Company – We are a locally owned sports memorabilia store ad custom framing shop. We also offer consistent

St. Louis County Library – We will have information on free programs and services offered by the library as well as making buttons. We will also have the ability to make library cards.

The Magic House – Children can put their “DIY” skills to the test with these hands- on makers experiences.

The Science Center – The Saint Louis Science Center will present hands on activities

Tickets – Selling season tickets, packs, theme and all-inclusive tickets.

What are Family Friendly Fan Experiences?

The Winter Warm-Up is a family-friendly event that includes fun experiences for fans of all ages. Admission to the Winter Warm-Up includes complimentary admission to the world-class Cardinals Hall of Fame and Museum, an exclusive tour of the Cardinals Clubhouse, and access to kid-friendly activities in the Redbird Club.

How do I access the Cardinals Clubhouse Tour?

Fans with an admission ticket to the Winter Warm-Up can access the Cardinals Clubhouse Tour through the Redbird Club on the third level of Busch Stadium. Event staff will direct fans where to go from there. The Clubhouse Tour is a self-guided experience that will be open during regular hours of the event each day. No additional ticket is required for this experience.

How do I access the Cardinals Hall of Fame and Museum?

Fans with an admission ticket to the Winter Warm-Up can enter the Cardinals Hall of Fame and Museum on the 2nd floor of Cardinals Nation at Ballpark Village. No additional ticket is required for this experience.

How do I access the Presentation Room?

Fans with an admission ticket to the Winter Warm-Up can access the Presentation Room via the elevators beyond the Team Store on the main concourse of Busch Stadium. Event staff will direct fans where to go from there.

What other kid-friendly activities are available at the Winter Warm-Up?

The Magic House, Saint Louis Science Center and St. Louis County Library will have kid friendly activities available at their respective booths in the Exhibit Hall, located in the Redbird Club at Busch Stadium. Additionally, kids can get their faces painted and get a balloon sculpture from one of the roaming balloon artists in the Exhibit Hall. These activities are included in the price of admission.

The Cardinals Kids Club, presented by Rawlings and Hi-Chew, will also have a booth in the Exhibit Hall to sign kids aged 13 and under up for the 2024 Club. There is an annual fee to join the Kids Club and a discount will be in place for all those signing up at WWU.

Additionally, carnival games and photo opportunities will be available in the National Car Rental Club.

Will there be food and beverage available at the Winter Warm-Up?

There are several dining options available at Ballpark Village during Winter Warm-Up including:

• Cardinals Nation Restaurant and Bar - Accessible to WWU ticket holders ONLY during WWU hours
• Bally Sports Live! – Accessible to WWU ticket holders ONLY during WWU hours.
• Condado
• Katie’s Pizza and Pasta Osteria
• Salt & Smoke
• Sports & Social
• Clark & Bourbon at Live! by Loews
• Starbucks

Concessions will also be available for purchase at Busch Stadium in the Redbird Club.

Is there a preferred Winter Warm-Up Hotel and are there hotel packages that include Winter Warm-Up Admission Tickets?

Live! by Loews – St. Louis is the preferred hotel partner for Winter Warm-Up.

Starting on Friday, November 24, guests booking a room at Live! By Loews – St. Louis will receive the discounted Winter Warm-Up rate when mentioning Winter Warm-Up when booking. For each reservation booked through this offer, guests will receive per room one (1) Welcome Bag consisting of baseball snacks from the Hotel, an exclusive commemorative Rawlings Winter Warm-Up logo baseball courtesy of the St. Louis Cardinals, plus a $50 certificate from Hotel valid during a future stay.

Winter Warm-Up Packages are also available exclusively through the Live! by Loews – St. Louis when booking starting on Friday, November 24.

• Package 1 - Purchase a minimum of a two (2) night stay for a combination of either January 12 and January 13, 2024 or January 13 and January 14, 2024 at which point Guest will pay a rate of $259 + tax for the first night and $179 + tax for each subsequent night of the Event and receive two (2) adult weekend Admission tickets to the Event, two (2) ticket vouchers, each valid for two (2) tickets to a 2024 St. Louis Cardinals regular season game (some restrictions apply) and a Welcome Bag.
• Package 2 – Purchase a one (1) night stay, valid only for Friday, January 12, 2024 or Sunday, January 14, 2024 with a rate of $219 + tax and receive two (2) one-day adult admission tickets to the Event, one (1) ticket voucher valid for two (2) tickets to a 2024 St. Louis Cardinals regular season home game (some restrictions apply) and a Welcome Bag.

Call 314-597-9700 to book rooms and packages and make sure to mention Winter Warm-Up, and if applicable, the package you would like to book.

I purchased a hotel package that includes 2024 WWU tickets. When will I receive my tickets?

Fans who purchase a hotel package that includes 2024 WWU tickets will receive the tickets via the MLB Ballpark app no later than January 5, 2024.

I purchased a hotel package that includes a Cardinals game ticket voucher. When will I receive my ticket voucher for the 2024 season?

Fans who purchase a hotel package that includes Cardinals game ticket vouchers will receive their vouchers in their Welcome Bag upon check-in. Those vouchers can be redeemed starting mid-March 2024 by visiting cardinals.com/vouchers.

Accessible Parking

• SP+ Parking - Starr Parking Lot- near Gate 2
• InterPark - Stadium West Parking Garage - near Gate 3
• InterPark - Stadium East Parking Garage - near Gate5
• Ballpark Village Parking Lots (accessible off 8th street, Walnut, and S. Broadway)

Public Parking Contact Info:

• SP+ Parking: (877) 717-0004
• Interpark: (314) 421-2613

Drop-Off/Pick Up Areas

Broadway, near Gate 6

8th Street, north of Gate 3

Ballpark Village – North Side of Ballpark Village, circle drive

Elevators

In Busch Stadium:

Elevators will be available at Gate 3 for fans to access the Cardinals Care Store, Silent Auction, Autograph Stations, Exhibitor Hall that includes exhibitors, family friendly activities and the start of the Clubhouse Tour.

In Ballpark Village:

Two elevators are available for fans to access the second floor autograph stations.

In Cardinals Nation:

An elevator will be available to access the Cardinals Hall of Fame and Museum.

Restrooms/Family Restrooms

In Busch Stadium:

Accessible restrooms available.

In Ballpark Village:

Men's and Women's restrooms are available.

Mobility Devices (Wheelchairs, Mobility Scooters, Segways)

Manual and motorized wheelchairs and four-wheeled mobility scooters that are required as mobility devices for a person with a disability are permitted in Busch Stadium and Ballpark Village. In addition, manually powered aids such as walkers, crutches, canes, braces, and other similar devices are permitted. Individuals using wheelchairs or manual mobility aids do not require permission to enter and safely operate in Busch Stadium.

Some other (non-wheelchair) power-driven mobility devices, such as Segway® PT, may be permitted, provided the patron provide a credible assurance that the device is used because of a disability and meet all other requirements for use in Busch Stadium. The Cardinals will consider such requests on an individual basis, taking into account the type, size, weight, dimensions and speed of the device and whether the device may be safely operated in Busch Stadium in accordance with safety requirements and without a substantial risk of serious harm to other individuals in the stadium or the facility itself. The Cardinals have determined that the following transportation devises cannot be safely operated by members of the general public during events at in Busch Stadium:

• E-scooters, go-peds, powered skateboards, hoverboards, and powered unicycles;
• Golf carts and all gas combustible powered devices; and
• Skateboards, onewheels, kick scooters, bicycles, unicycles and roller skates.

The Cardinals recommend that individuals requesting such accommodation for use of alternative power-driven mobility devices contact the Cardinals by emailing [email protected] in advance of attending the ticketed event. Otherwise, individuals may request permission for use of a power-driven or other mobility devices by making a request through an usher or gate attendant. The Cardinals, in no event, will be responsible for the use and storage of any transportation device. If the requested device is not permitted for use in Busch Stadium, the Cardinals will provide an alternative accommodation, such as assistance by wheelchair or authorized golf cart.

Service Animals

Service dogs (or other service animals expressly authorized under applicable law) that are trained to perform work or tasks for the benefit of a person with a disability are welcome at Busch Stadium and Ballpark Village.

Captioning

If closed-captioning is needed, please make a request 72 hours prior to the event by emailing [email protected].

Additional Needs

If any ADA accommodations are needed that are not listed above, please email [email protected] 72 hours prior to the event.