2020 Ticket Policies for Impacted Games

On July 6, 2020, Major League Baseball (“MLB”) unveiled the 2020 MLB 60-Game Schedule. As a result, all New York Yankees home games originally scheduled to be played by MLB from April through September, 2020 have been impacted by the National Emergency caused by COVID-19 and have become “Impacted Games.” The New York Yankees offer the following options for fans with tickets to Impacted Games:

1. Eligible ticket purchasers can receive a credit and 10% bonus up to a maximum of $25,000 for their Impacted Game ticket (see, details below);
2. Ticket purchasers can receive the benefit of the New York Yankees’ Rain Check Policy for their Impacted Game ticket (see, details below); or
3. Ticket purchasers who originally purchased their Impacted Game ticket from the New York Yankees can receive a refund equal to the established price of the Impacted Game ticket. To request a refund for an Impacted Game ticket purchased directly from the New York Yankees, please contact your New York Yankees’ representatives or email [email protected]. Ticketmaster purchasers can submit a refund request for their Impacted Game ticket via their Ticketmaster account. Any refund will only be issued via the same method of payment.

For more information on the 2020 60-Game Schedule for the New York Yankees, click here.

If a fan chooses the Impacted Game Credit, the New York Yankees will provide a credit for an Impacted Game ticket equal to the established price of the ticket to the Impacted Game originally purchased directly from the New York Yankees by Season Ticket Licensees, Group Ticket Purchasers and Individual Game Suite Purchasers (“Impacted Game Credit”).

Season Ticket Licensees:

Season Ticket Licensees will automatically receive the Impacted Game Credit applied to the Account holder of record’s Ticket Account. Season Ticket Licensees will have the option to use the Impacted Game Credit for the purchase and use of: (a) ticket(s) for another regular season game through the end of the 2021 regular season, subject to availability; (b) towards the renewal of their 2021 season ticket plan; and/or (c) tickets in accordance with the Rain Check Policy through the end of the 2021 regular season, subject to availability. Please note that there is no need to contact your New York Yankees ticket representative. Impacted Game Credit will automatically be applied to your Ticket Account.

Season Ticket Licensees will also be eligible for an Impacted Game Bonus equal to Ten Percent (10%) of their entire Impacted Game Credit up to a maximum of $25,000.00. For more information on the Ten Percent (10%) Impacted Game Bonus Terms and Conditions, please click the below “View Ten Percent Impacted Game Bonus Terms and Conditions” button or contact your New York Yankees ticket representative.

Group Tickets and Individual Game Suite Purchasers:

Group Tickets and Individual Game Suite Purchasers will automatically receive the Impacted Game Credit applied to the Account holder of record’s Ticket Account. Group Tickets and Individual Game Suite Purchasers will have the option to use the entire Impacted Game Credit for the purchase and use of: (a) ticket(s) for another regular season game through the end of the 2021 regular season, subject to availability; and/or (b) ticket(s) in accordance with the Rain Check Policy through the end of the 2021 regular season, subject to availability.

Group Tickets and Individual Game Suite Purchasers will also be eligible for an Impacted Game Bonus equal to Ten Percent (10%) of their entire Impacted Game Credit up to a maximum of $25,000.00. For more information on the Ten Percent (10%) Impacted Game Bonus terms and conditions, please click the below “View Ten Percent Impacted Game Bonus Term and Conditions” button or contact your New York Yankees ticket representative.

If a fan chooses the Rain Check Policy, then the Impacted Game tickets can be: (a) used for admission to the rescheduled game, if any, subject to certain doubleheader limitations; or (b) exchanged for a ticket comparable in price and location to another, similar regular season game within 12 months of the originally scheduled game, subject to availability. For more details on the Rain Check Policy visit www.yankees.com/raincheck.

Ticketmaster.com: Fans who purchased tickets to an Impacted Game through Ticketmaster.com can submit a credit request or refund request for their Impacted Game ticket via their Ticketmaster account. Fans who submit a credit request will receive an email with a credit code equal to the established price of the ticket originally purchased from Ticketmaster.com. Fans can use this credit code in accordance with the Rain Check Policy through the end of the 2021 regular season, subject to availability.

While the Impacted Games will show as “postponed” and contain other information around “postponed” events, fans should simply bypass that information and chose either the “Request Credit” or “Request Refund” option.

Please note: To be eligible, fans must have purchased their tickets through Ticketmaster and not have transferred, posted or sold them. If the tickets were transferred to a fan, the fan will need to transfer them back to the original purchaser in order for them to take advantage of the above. Further, the credit request option is not available for resale ticket purchases. Once an option is selected, it is final and cannot be changed.

Yankee Stadium Ticket Office: Fans who purchased tickets to an Impacted Game at the Yankee Stadium Ticket Office may exchange their tickets in accordance with the Rain Check Policy through the end of the 2021 regular season, subject to availability. Exchanges will be processed at the Yankee Stadium Ticket Office when normal business hours resume. Continue to check www.yankees.com/updates for a Yankee Stadium Ticket Office reopening schedule.

Commencing on or about March or April 2021, fans holding complimentary tickets (COMP) or equivalent tickets to an Impacted Game may exchange their tickets in designated seating areas to select 2021 regular season home games scheduled to be played at Yankee Stadium, subject to availability. Exchanges will be processed at the Yankee Stadium Ticket Office. Continue to check www.yankees.com/updates for updated information including a Yankee Stadium Ticket Office reopening schedule.

Commencing on or about March or April 2021, fans holding complimentary ticket vouchers or complimentary ticket codes to an Impacted Game may use the unique code to receive a designated number of complimentary tickets in designated seating areas to select 2021 regular season home games scheduled to be played at Yankee Stadium, subject to availability. Codes will be valid online only and can be redeemed at the website listed on the complimentary ticket voucher or at the previously valid redemption site.

Complimentary tickets (COMP) or equivalent tickets bear no cash value and cannot be redeemed for any benefits that may be offered to ticket(s) with a dollar value.

Offer valid for select, non-premium seating areas. Offer is for a limited time only, subject to availability, has no cash value, is not valid on previously purchased tickets, and is not good in conjunction with any other promotional offer.

If you have any questions, please call (212) YANKEES or email [email protected].

Tickets Purchased from StubHub:

Fans who purchased tickets to an Impacted Game on StubHub should visit www.StubHub.com for complete information.

Tickets Purchased from Other Resellers:

Fans who purchased tickets to an Impacted Game from any reseller other than StubHub will need to contact the reseller to discuss their options.

For more details and information, please contact your New York Yankees ticket representative or email [email protected].

IN NO EVENT WILL THE NEW YORK YANKEES BE LIABLE TO TICKET HOLDERS AND/OR TICKET PURCHASERS FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR FOR LOST PROFITS, REVENUES OR BUSINESS OPPORTUNITIES EVEN IF THE NEW YORK YANKEES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TICKET HOLDERS AND/OR TICKET PURCHASERS AGREE THAT ANY DISPUTE, CLAIM, OR CAUSE OF ACTION ARISING OUT OF OR IN ANY WAY RELATED TO THE IMPACTED GAME CREDIT AND/OR THE IMPACTED GAME BONUS SHALL BE SETTLED BY MANDATORY, CONFIDENTIAL, FINAL, AND BINDING ARBITRATION HELD IN NEW YORK, NEW YORK. TICKET HOLDERS AND/OR TICKET PURCHASERS AND THE NEW YORK YANKEES SHALL NOT BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS IN ARBITRATION BY OR AGAINST OTHER INDIVIDUALS OR ENTITIES, OR ARBITRATE AS A REPRESENTATIVE MEMBER OF A PUTATIVE CLASS OR IN A PRIVATE ATTORNEY GENERAL CAPACITY.