2024 Postseason Ticket Purchase Opportunity Terms and Conditions
Registration for the opportunity to purchase a limited number of select face value tickets for 2024 Wild Card Series, American League Division Series presented by Booking.com (“ALDS”), American League Championship Series presented by loanDepot (“ALCS”), and/or World Series presented by Capital One (“WS”) (if any) games played by the Kansas City Royals (the "Royals") at Kauffman Stadium, One Royal Way, Kansas City, MO 64129 (the "Ballpark") will begin at 10:00 a.m. Central Time ("CT") on Friday, September 13, 2024, and end on Monday, October 14, 2024 (the "Registration Period"). The Royals will conduct random drawing(s) from among the pool of eligible registrations received during the Registration Period (collectively the "Eligible Registrations"). Eligible registrants selected in the random drawing(s) (each, a "Drawing Winner" and collectively, the "Drawing Winners") will receive the opportunity to purchase tickets for the Wild Card Series, ALDS, ALCS, and/or WS (each a "Series") which may be played at the Ballpark. Tickets will be available to Drawing Winners on a first-come, first-served basis only while tickets remain. Being selected as a Drawing Winner does not guarantee you will be able to purchase ticket(s) for that Series. Exact date, times, ticket limits, game limits and instructions for ticket purchase for each Series will be communicated by e-mail on dates selected by the Royals to each Drawing Winner via the e-mail address submitted on the registration form. If a Drawing Winner does not provide a valid e-mail address or follow the instructions in the e-mail(s), he or she will forfeit the opportunity to purchase tickets through this 2024 Postseason Ticket Purchase Opportunity (the "Program"). There is no charge to register for this Program. There is no obligation to buy a ticket. There is no assurance that any particular Eligible Registration will be selected. The likelihood of receiving the opportunity to purchase tickets through this Program depends on the number of Eligible Registrations received. Drawing Winners may not transfer this ticket purchase opportunity. The payment card billing address used to purchase your tickets must match the address provided on the registration form.
A random drawing for the opportunity to purchase tickets for the 2024 Postseason at the Ballpark will be held on date(s) set forth below. Drawing Winners for the opportunity to purchase tickets for the ALDS, ALCS, or WS will be selected by random drawings at later dates and notified via e-mail with instructions on the ticket purchase process including dates, times and ticket limits for these sales. All Eligible Registrations, whether selected in a particular drawing or not, will continue to be eligible for subsequent drawing(s), if any. Tickets purchased in connection with the Program are for personal use only, and may not be resold or used for any commercial or promotional purposes whatsoever. Registrations have no cash redemptions or substitutions. Drawing Winners are eligible to purchase up to a maximum of four (4) tickets for one game to the applicable Series corresponding with the dates of the drawing. Ticket limits are subject to change at the Royals discretion.
PLEASE NOTE: If you are selected as a Drawing Winner but the Royals do not play in the ALDS, ALCS, or WS, as applicable, you will not be offered the opportunity to purchase tickets. If you purchase ticket(s) for a game that is subsequently determined to be unnecessary, you will be refunded (see below for details).
To be eligible for this opportunity, you must, at the time of registration, (a) be a legal resident of the United States including its territories/commonwealths/possessions, (b) be eighteen (18) years of age or older (except in the case of legal residents of certain states/territories where the legal age of majority is greater than eighteen (18) years of age, such legal age of majority), and (c) have a MLB.com account. To register, you must login to your MLB.com account and complete and submit the registration form located above during the Registration Period. Limit one (1) registration per person. Each Eligible Registration will be automatically entered into all remaining drawing(s) depending on the date the Eligible Registration was submitted. In the case of multiple registrations for the same individual for the same Series, only the first registration received will be considered. Only registrations submitted to royals.com via the online form provided above during the Registration Period will be entered in the random drawing(s). Registrations generated by a script, macro, or other mechanical or automated means will not be valid. Please be sure to provide an accurate e-mail address at the time of registration. Neither MLB Advanced Media, L.P. nor the Royals is responsible for any e-mail notifications that are bounced back or misdirected or for registrations not received due to lost, failed, delayed or interrupted connections.
2024 ALWC/ALDS Purchase Opportunity Registration/Drawing/Presale Timeline
- ALWC/ALDS REGISTRATION PERIOD BEGINS: 10:00 a.m. CT, Friday, 9/13/2024
- ALWC/ALDS REGISTRATION PERIOD ENDS: 11:59 p.m. CT, Sunday, 09/22/2024
- ALWC/ALDS RANDOM DRAWING: On or about Monday, 09/23/2024
- ALWC/ALDS DRAWING WINNERS NOTIFIED VIA E-MAIL BY: 09/25/2024
2024 ALCS Purchase Opportunity Registration/Drawing/Presale Timeline
- ALCS REGISTRATION PERIOD BEGINS: 10:00 a.m. CT, Friday, 09/13/2024
- ALCS REGISTRATION PERIOD ENDS: 11:59 p.m. CT, Sunday, 10/06/2024
- ALCS RANDOM DRAWING: On or about Monday, 10/07/2024
- ALCS DRAWING WINNERS NOTIFIED VIA E-MAIL BY: 10/09/2024
2024 WS Purchase Opportunity Registration/Drawing/Presale Timeline
- WS REGISTRATION PERIOD BEGINS: 10:00 a.m. CT, Friday, 09/13/2024
- WS REGISTRATION PERIOD ENDS: 11:59 p.m. CT, Monday, 10/14/2024
- WS RANDOM DRAWING: On or about Tuesday, 10/15/2024
- WS DRAWING WINNERS NOTIFIED VIA E-MAIL BY: 10/17/2024
Tickets purchased in connection with the Program are for personal use only and may not be resold or used for any commercial or promotional purposes whatsoever. Registrations for an opportunity to purchase tickets under this Program have no monetary value, and have no cash redemptions or substitutions.
NOTE: MLB game, event and exhibition dates and times are determined in the sole discretion of the Office of the Commissioner of Baseball and/or the Royals, as applicable, and may be subject to change. All tickets purchased in connection with the drawing shall be subject to those policies applicable to Royals tickets generally; as such, the Royals from time to time in its sole discretion may amend policies.
Royals Non-Played Game Postseason Ticket Return Policy:
royals.com Internet Purchases: Ticket holders who purchased tickets through royals.com via the Internet will receive an automatic refund through a credit issued to the payment card used for the original ticket purchase (approximately two to three weeks after the last Royals game). The actual ticket will have no cash value AND SHOULD NOT BE RETURNED. The ticket holder will also receive a refund of the per ticket convenience fee. Per order Processing/Shipping & Handling fees are non-refundable. Other than tickets to non-played games, all ticket sales are final, and tickets may not be returned, exchanged or refunded.
Only eligible fans that have completed the ticket purchase opportunity registration form during the Registration Period and have been declared a Drawing Winner will have the opportunity to purchase tickets through this Program.
Notification of selection and receipt of e-mail does not guarantee tickets for any of the Postseason Series games. Tickets will be sold on a first-come, first-served basis, subject to availability. The public on-sale will be a later date than this special presale opportunity.
By submitting you acknowledge that you have read, understand and agree to be bound by these Terms and Conditions and MLB’s Terms of Use and MLB's Privacy Policy.
By registering for this Program, each registrant waives and releases, and agrees to defend, indemnify, and hold harmless, the Royals, MLB Advanced Media, L.P., the other MLB Entities, and each of their respective affiliates, parents, subsidiaries, lenders, advertisers, promotional agencies, directors, members, successors, sponsors, partners, licensees, officers, agents, employees, advisors, successors and assignees, and each individual or entity associated with the development and execution of this Program, from and against any and all losses, damages, rights, claims, and actions of any kind arising in whole or in part, directly or indirectly, from (a) any failure of a drawing to be conducted for any reason; (b) the actions of registrants or any other individuals in connection with any drawing; (c) injury or damage to such registrant's or other individual's computer(s), mobile device(s), or other equipment as a result of participation in the Program; (d) any loss, use, or disclosure of any registration and/or any registration data; (e) any participation in an opportunity to purchase tickets or any related activity; or (f) acceptance, possession, use, or misuse of any opportunity to purchase tickets or tickets purchased in connection with any drawing, including, without limitation, claims based on negligence, breach of contract, or liability for physical injury, death, or property damage. The "MLB Entities" shall mean the BOC, its Bureaus, Committees, Subcommittees and Councils, MLB Advanced Media, L.P., Major League Baseball Properties, Inc., The MLB Network, LLC, the Major League Baseball Clubs ("Clubs"), each of their parent, subsidiary, affiliated and related entities, any entity which, now or in the future, controls, is controlled by, or is under common control with the Clubs or the BOC, and the owners, general and limited partners, shareholders, directors, officers, employees and agents of the foregoing entities. The program is subject to all applicable federal, state, territory, provincial and local laws, rules and regulations.