Senior Director - Ticket Sales & Service
Kayla Shively is entering her 14th season with the Royals, all within the Ticket Sales & Service department. She oversees the Ticket Sales team including all ticketing verticals of season, group, and single game sales.
Kayla joined the Royals in March of 2011 as a Ticket Services Trainee and has held multiple roles on the ticketing team. She was promoted to Account Executive-Membership Retention in September 2011, Manager-Membership Retention in January 2015, and in August 2021 was promoted to Director-Premium and Retention Ticket Sales. Last September, Kayla was promoted to Senior Director-Ticket Sales & Service where she now oversees the clubs Ticket Sales efforts. Throughout her time with the Royals, Kayla has initiated new programs such as the Season Ticket Membership model, flexible season ticket packaging, group retention sales team and new client events.
Kayla graduated from Wichita State University with a bachelor’s degree in Sport Management. Prior to WSU Kayla earned her associates degree from South Florida State College while playing softball for the Panthers.
She resides in Shawnee, Kansas with her husband, Chris, and three sons, Liam, Chris Jr. and Jonny.