Canceled Game Information:

The following policy will be applied in the event a scheduled home game is canceled prior to being played or declared an unofficial game. An unofficial game is any game canceled prior to 4 ½ innings being played if the Rays are leading, prior to 5 innings if the visiting team is leading, or if the game is tied. Once a game is declared official, the canceled game policy below will not apply.

• Single-game tickets and parking passes (if applicable) to any canceled home games purchased with a credit card through raysbaseball.com or through the MLB Ballpark app will be automatically refunded.
• Group, Suite and Picnic area tickets will be refunded according to the above processes. Please allow up to 10 business days for the refund to appear on your statement.
• Spring Training Season Ticket Holders will have the value of their tickets (and any applicable season parking passes) automatically applied as a credit to their account. The credit may be used toward the renewal of their Season Tickets for the 2025 season. The credit is also applicable to single-game purchases for 2024 spring training or regular season games. Spring Training Season Ticket Holders also have the option to request a refund for the canceled games by emailing [email protected].
• All customers who purchased through secondary market sites will need to contact those providers directly to be informed of their respective canceled game policies.