Lone Star Member Handbook

BENEFITS

Lone Star Member Benefits
  • Full Season Ticket Members get four (4) online bonus tickets per month, redeemable for select 2024 regular season games. Half Season Ticket Members get two (2) online bonus tickets per month, redeemable for select 2024 regular season games.

When you use the Payment Wallet in the MLB Ballpark app, you’ll save:

  • 20% on food & beverage at any Globe Life Field concession stand through the 2024 regular season.*
  • 15% on Texas Rangers merchandise at Globe Life Field (exclusions apply).*

*During Texas Rangers regular season baseball games.

**Discount not valid for the following promotions: $1 Ice Cream, $1 Hotdogs, Amazon “Just Walk Out” Concession Stands, $4 Happy Hour Beer, or any other promotional pricing on concession items.

  • All discounts end following the 2024 regular season and are not valid for postseason play.

As a Rangers Lone Star Member, you receive access to exclusive events .

  • Catch on the Field (Full, Half, and 20 Plans)
  • Play Day (Full and Half Plans)
  • Meet and Greets (Full and Half Plans)
  • Holiday Photo (Full, Half, and 20 Plans)
  • As a Lone Star Member, you may exchange tickets from your 2024 season package up to 48 hours prior to the date on the ticket based on the game tier (Subject to availability). Unused tickets for 2024 games already played may be exchanged for a 2024 C tiered game for $1 per ticket in the 300 level or $10 per ticket in the Corner or Outfield Pavilion sections (Subject to availability). For the full exchange policy details as well as a “How to” guide for exchanges can be found below under “Ticket Policies & Procedures”.
  • As a Lone Star Member, you may exchange your 2024 parking pass up to 48 hours prior to the date on the pass to an alternate game based on game tier (Subject to availability). Reserved lot passes may be exchanged for general season lots. Unused 2024 parking passes may be exchanged for $1 per pass to C tiered games into general parking lots (Subject to availability). For the full exchange policy details as well as a “How to” guide for exchanges can be found below under “Ticket Policies & Procedures”.
  • Full, Half, and 20 Game Plans will enjoy priority access to postseason
  • Opening Day Presale* & Regular Season Game Presale

*Subject to availability.

  • Exclusive access to presales for concerts and other third party events at Globe Life Field and Choctaw Stadium
  • The Texas Rangers are proud to partner with Vet Tix to provide an opportunity for you to donate tickets to our troops. Donating is simple through your My Rangers Ticket account online.
  • Full and Half Lone Star Members will receive an opportunity to purchase vouchers for select theme and community nights. Up to four vouchers can be purchased for one single event. Not all theme and community night items will be available with this offer. To purchase your theme night vouchers, login to your MyRangers tickets account and click the special offers tab. Additional theme and community nights will be added to the calendar once the season starts. To stay up to date on all dates, please visit Theme Nights.
  • Prior to each homestand, Lone Star Members will receive an emailed newsletter with important information regarding the upcoming homestand. Information includes gate times, promotions, important dates, benefit reminders, foundation highlights, sponsor spotlights, and more.
  • Dedicated entrances at TXU North Plaza, Toyota Southwest, and Comerica Northeast gates available for Full, Half, and 20-Game plan members
  • Available from gates opening until 30 minutes before first pitch
Season Ticket Member Entrances
  • Full, Half, and 20-Game Lone Star Members may enter Globe Life Field 30 minutes before gates open to the general public to enjoy batting practice from the seating bowl.
  • Must enter through TXU North Plaza or Toyota Southwest Gates.
  • Must show digital Lone Star Member identification at entry.
Early entry for all Saturday games
  • Digital programs delivered to all Full, Half, and 20-Game Lone Star Members through the Newsletter
  • Suite Rental Discount (Restrictions Apply)
  • Discounted Ballpark Tour (Full, Half, and 20-Game)
    • To secure your discount, please call our Tours Hotline at 817.533.1833
  • Discounted Parking through Parking Pass Purchase (Full, Half, and 20-Game)
  • MLB.TV Free (Full, Half, and 20-Game)
  • MLB At Bat App Free (Full, Half, and 20-Game)
  • 15% MLB Shop Discount (Full, Half, and 20-Game)
  • The Lone Star Member Wall of Fame lists all Full season members by their tenure
Premium Membership Benefits

All Premium Season Ticket members will receive these additional benefits.

The Lexus Club

  • Enjoy a semi-private entrance to The Lexus Club where you can enjoy a full-service bar offering craft beer, wine, and top-shelf spirits, as well as an upscale buffet and in-seat food & beverage service. Lexus Club season plans include a reserved numbered parking space for each game.

Balcones Speakeasy

  • Take in the coolest exclusive club space in The District, where you’ll find food & beverage including domestic and craft beer, wine, and the specialty cocktail of the game. You can also enjoy access to upscale small plates and in-seat food & beverage service. Balcones Speakeasy season plans include a general season ticket parking lot pass for each game.

First Base Club

  • Inside this beautiful homage to Globe Life Park in The District, you can enjoy domestic beer, craft beer, and upscale wine, along with buffet-style meals with rotating entrees and action stations. Plus, you can get the convenience of in-seat food & beverage service. First Base Club season plans include a general season ticket parking lot pass for each game.

The Lexus Club

  • The Lexus Club season plan includes a parking space in one of our reserved season lots.

Balcones Speakeasy

  • Balcones Speakeasy season plans include a general season parking lot pass.

Shift4 Club

  • Shift4 Club season plans include a general season parking lot pass.

TICKET POLICIES & PROCEDURES

Ticket Exchange Policy

Advanced Ticket & Parking Exchanges

  • Season Ticket Members may exchange tickets from their 2024 season package(s) up to 48 hours prior to the date they wish to exchange out of using the Exchange feature in their My Rangers Tickets account
  • Exchanges made 48 hours prior to the scheduled game may be exchanged into games that are listed as the same tier or listed as a lower tier
  • Same tier exchanges: “A” tier can exchange into “A” tier, “B” tier into “B” tier, etc
  • Higher tier to lower tier exchange: “A and B” tiered games can exchange into a lower tiered game. IMPORTANT: If you choose to exchange a higher tiered game into a lower tiered game this will be considered an even exchange (your account will not be credited the difference)
  • Exchanging from a lower tiered game into higher tiered game will be unavailable
  • If an exchange is made but the same price scale is unavailable, you will be able to downgrade your seating location to complete your exchange. IMPORTANT: if you choose to downgrade your seating location to complete an exchange this will be considered an even exchange (your account will not be credited the difference)
  • If you choose to upgrade your location during the exchange process the value of your tickets will be applied to your newly selected seats and the difference will be due at checkout. You may use any available credit on your account to pay the difference, if applicable
  • Opening Day is a stand-alone tier and will not be eligible for exchanging out of or exchanging into
  • All advanced tickets can be exchanged only once
  • Advanced parking exchanges fall under the same game tiering system as tickets
  • Advanced reserved parking exchanges will be moved into general season pass lot

Unused Ticket & Parking Exchanges

  • Unused tickets are considered tickets from your 2024 season package(s) that were not scanned into a game
  • These tickets may be exchanged for $1 per ticket for a ticket in the 300 level or $10 per ticket for a ticket in the Corner Pavilion and Outfield Pavilion, subject to availability
  • All unused tickets can be exchanged only once for Sunday-Thursday “C” tiered games, subject to availability
  • Unused reserved or general season parking exchanges fall under the same Sunday-Thursday “C” tiered game availability and must be exchanged into general public parking lots for $1 per pass
  • To exchange unused tickets and parking, please send an email to [email protected] with the details of what unused game you would like to exchange and what game you would like to exchange into

My Rangers Tickets

All Lone Star Members have online access to their accounts through My Rangers Tickets with the following features:

  • Manage and view all tickets in your Rangers account
  • Easily exchange your tickets and parking passes from your season package(s)
  • Digitally forward tickets by email to family and friends
  • Take advantage of pre-sale opportunities or special ticket offers
  • Sell tickets in a secure online environment
  • Donate your tickets to currently serving Military and Veterans through Vet Tix
  • More information regarding digital ticketing can be found at texasrangers.com/digital

Additional Tickets

  • Full, Half and 20-Game Plan members may purchase additional game tickets at the discounted Lone Star Member prices online through their personal My Rangers Ticket account, by calling the season ticket member hotline (817-533-1628 x2), or visiting the SE box office during normal hours of operations (listed below). Season ticket members receive a 10% savings off individual game prices, and will not pay service fees when ordering over the phone or at the box office.

*Applicable sales tax charged at the time of purchase.

Donate Your Tickets

  • The Texas Rangers are partnered with Vet Tix to provide an exclusive opportunity for Lone Star Members to donate their tickets to our troops. Donating your tickets is simple through your My Rangers Tickets account.

MLB Ballpark app »

The MLB Ballpark app is the best way to personalize any trip to Globe Life Field. You can easily:

  • Access and view your current and future game tickets
  • Present your digital ticket for entry
  • Save your digital ticket to your Apple or Google Wallet for entry
  • Forward tickets via email, text, and even social media
  • Access your 20% food and beverage and 15% merchandise discount via the Payment Wallet.
    • Your discounts are automatically applied at the time of payment when using the mobile payment wallet method.
    • To access the Payment Wallet, open the MLB Ballpark App, tap the Rangers logo at the bottom, tap on “At the Ballpark”, then tap “Payment Wallet.”
  • Order food and beverage from your seat and have it delivered to you!
    • To access Mobile Ordering & Delivery, open the MLB Ballpark App, tap the Rangers logo at the bottom, tap on “At the Ballpark”, then tap “Food & Beverage Mobile Ordering.”
  • Upgrade your seats and take advantage of other VIP offers
  • Check-in automatically at Globe Life Field for exclusive offers and in-game features (iOS devices only)
  • More information regarding digital ticketing can be found at texasrangers.com/digital.

Lone Star Member ID Card

  • Your Lone Star Member ID card is good for a 10% discount on individual ticket purchases made at the Southeast Box Office windows at Globe Life Field, a 15% merchandise discount at Globe Life Field (exclusions apply), a 20% food and beverage discount at Globe Life Field during Texas Rangers regular season baseball games, and Lone Star Member entries located at Globe Life Field. Your digital Lone Star Member ID card can be accessed through the MLB Ballpark app.

Season Ticket Ownership, Renewal Privileges & Non-Transfer Policy

  • In order to maintain the integrity of the upgrade process, season ticket purchasing privileges are non-transferable. Therefore, Lone Star Members may not reassign the rights to their seats by way of gift, barter or sale. The option to renew a particular seat location is afforded solely to the company or person who made the original purchase of those seats.

Account Update

  • Use the My Account Tab to update your account information including password, e-mail address, phone number, credit card information, e-mail confirmation preferences, etc.

Ticket Broker Policy

  • Texas Rangers tickets, season tickets, group tickets, and suite tickets are non-transferable licenses, revocable at will by the Texas Rangers, and may not be resold or offered for resale in any manner not expressly authorized by the Texas Rangers. Unless otherwise approved by the Texas Rangers in our sole discretion, Texas Rangers ticket packages, including full, half, 20 game plans, and suite tickets, may not be purchased by anyone with the intent to broker such tickets. If the Texas Rangers suspect, in our sole discretion, that you are brokering or attempting to broker all or any portion of your Rangers season tickets, group tickets, or suite tickets in violation of the terms of our tickets, we reserve the right to revoke the license granted by your tickets and/or deny all or any portion of the Lone Star Member Benefits at any time, including without limitation, denying you access to All-Star and Postseason tickets.

MORE INFORMATION

Game Day Suite Rental
A suite rental is the perfect solution for client entertainment, special events, meetings, birthday parties, reward programs, and business incentives. Suites are available to accommodate almost any size of group and include food and beverage packages/credits, parking passes, and game programs. For more information, view suites info, call (972) RANGERS x3, or e-mail [email protected].

Resale of Texas Rangers tickets is permitted through approved channels. The Rangers adhere to a ticket broker policy that can be found above. By City of Arlington ordinance, the resale of tickets is NOT permitted within the Arlington Entertainment District. This includes Globe Life Field, as well as all surrounding grounds and parking areas. Tickets may be resold online through SeatGeek by accessing your My Rangers Tickets account and posting directly through your account. Suite tickets may not be resold.

More information can be found in our A-to-Z Guide »

Group Tickets
As a season ticket member, you can complement your experience at Globe Life Field in Arlington with a group outing of 15 or more people. Groups are great for youth groups, corporate picnics, employee recognition and more. For more information, view group information, call (972) RANGERS, or e-mail [email protected].

TICKET SALES STAFF

TICKET SALES DEPARTMENT

PREMIUM SALES

SEASON TICKET SALES

GROUP SALES

NEW BUSINESS DEVELOPMENT

PREMIUM SERVICES

CONTACT US

Ticket Sales Office
(972)RANGERS x3
[email protected]
[email protected]
Monday - Friday: 8:30 a.m. - 5:30 p.m.
Saturday: 10 a.m. - 4 p.m.
Sunday: Closed

Southeast Box Office
Box Office Non-Game Days:
Monday-Friday: 9 AM - 5 PM
Saturday: 10 AM - 4 PM
Sunday: closed

Ticket Office will be closed on Memorial Day (Monday, May 27).

Box Office Game Days: The Southeast Box Office opens at 9 a.m. (10 a.m. on weekend games) and closes at the end of the game. The advanced sales window, located at the Southeast Box office, will close 3.5 hours after first pitch or 30 minutes after the game has ended (whichever comes first). For Sunday games, the Southeast Box Office and advanced sales window will close at the end of the game. All other box offices will open 1.5 hours prior to first pitch and close 45 minutes after first pitch.

Contact Numbers

  • Season Ticket Hotline: 972-RANGERS X 2
  • Texas Rangers Season, Group, or Suite Sales: 972-RANGERS X3
  • Texas Rangers Ticket Sales Fax: 817-276-8606
  • Texas Rangers Executive Offices: 817-533-1972
  • Guest Relations/Special Services: 817-533-1725
  • Grand Slam Shop: 817-533-3801
  • Sportservice: 817-533-3307

Globe Life Field
734 Stadium Dr
Arlington, Texas 76011