Phillies Kids Club

Welcome to the Phillies Kids Club member page

Where to Find Us at Citizens Bank Park

Membership Kit

What items are part of the membership kit?

  • Phanatic Plush Blanket
  • Phanatic Playing Cards
  • Phillies Kids Club Duffle (Please note this item does not fit the Citizens Bank Park approved bags policy and cannot be brought back into the ballpark).
  • Phillies Kids Club Colorable Hat and Markers
  • One-time 10% discount coupon for the New Era Phillies Team Store*

*Redeemable at the New Era Phillies Team Store at Citizens Bank Park. Visit during a Phillies home game, or check phillies.com/NewEra for store hours. Offer valid through 11/30/24. Certain restrictions apply. Exclusions apply.

How can I retrieve my membership items?

  • Shipping - Please allow at least 2-3 weeks after purchase for your items to arrive. Please note that the items will be sent to the address listed on your account.
  • In-game pickup - For those who elected to pick up their membership items during a Phillies game, visit the Fan Club kiosk, located in The Yard in Right Field (beyond section 102). The Fan Club kiosk is open during every Phillies home game during the 2024 season until an hour and a half after scheduled first pitch.

Accessing Your Phillies Kids Club Membership in the Ballpark App

Membership QR (have ready to check in to earn loyalty points):

  1. Log in with your MLB account on the Ballpark app.
  2. Select the Tickets icon on the bottom of page.
  3. Select membership card and press Open.
  4. Swipe to toggle between multiple member cards.

Membership Portal (use to manage loyalty system points and redeem prizes):

  • Log in with your MLB account on the Ballpark app.
  • Select the Phillies tab at the bottom. If you do not have a Phillies tab, select the MLB tab and scroll to set Phillies as a favorite.
  • Scroll down to the FAN CLUBS tile.
  • Select Phillies Kids Club.

Loyalty Program

  • Attend games, earn prizes!
  • Check in at the Fan Club kiosk each game to pick out a Phillies baseball card each game.
  • Scan your membership QR each visit to earn points. Then, redeem for eligible prizes such as a Phillies Kids Club Wristband, Concession Coupon and much more as they are added throughout the season!

Member must be present for scan. We cannot retroactively scan. Points for all members will accrue in parent account. Please note that one redemption equals one prize, not one prize per member.

How to redeem for prizes in the Membership Portal:

  1. Visit the Phillies Kids Club store in the Ballpark app.
  2. Select an item within your points balance and click redeem.
  3. After item is redeemed, you may visit the kiosk to retrieve your item.

Contact Us

Phillies Kids Club questions? Contact us at [email protected] or 215-463-1000.