MLB Ballpark App - Easy, Fast & Secure
Managing your tickets has never been easier. With the MLB Ballpark app, you can access, forward and even upgrade your seats in seconds.
Individual Game Tickets
For tickets purchased on ticketmaster.com
- Your confirmation email will contain a link to view your tickets from your mobile browser, which can be scanned for entry.
- Using your mobile device, click on the "View Mobile Ticket" link in your confirmation email.
- Login to your Ticketmaster account.
- Click on the game you are attending under "Your Orders"
- Click on your ticket to be scanned for entry or click the checkbox on the ticket(s) you wish to transfer to other members of your party attending the game.
The above actions must take place on your mobile device.
Season Tickets and Group Tickets
For season tickets and group tickets
- Log into your My Mariners Account from your mobile device using your email address and password.
- Once logged in, you can either "View" your tickets or "Transfer" your tickets.
- Select "View" on your mobile device for scanning and entry into the Stadium.
- Select "Transfer" on your mobile device to send to other members of your party attending the game.
The above actions must take place on your mobile device.
Questions? Email us at [email protected]
Transferring Multiple Games at One Time
- Log into your My Mariners Account using your email address and password.
- Once logged in, click on "My Events" at the top of your screen.
- Click "Transfer" and then select the events you wish to transfer, or "Select All". Then, hit "Next"
- You will be asked if you want to transfer the “Same Seats” for all events. This can be helpful for seat partners who sit in the same seats for every game; however, it is not necessary.
- Select the seats you wish to transfer.
- Select from a list of recipients or add a new recipient. And select "Transfer".
Accepting a Ticket Transfer from a My Mariners Account
- You will receive an email with the subject line "Mariners Fan sent you tickets".
- Click "Accept Tickets".
- Log into your My Mariners account or create a new one using your email address.
- Not sure if you have an account? Try to create an account. You will be notified if an account with your email address already exists.
- Once you are in your account, select "Next Step".
- Review the transfer. Check the "I agree to terms of use." box and select "Complete Transfer".
- Your tickets will now be available to manage.
Questions? Email us at [email protected]
Accepting a Ticket Transfer from the MLB Ballpark app
- You will receive an email with the subject line "You have just been forwarded a Mariners ticket for…"
- Click "Access Tickets"
- Exit your email and download the MLB Ballpark app.
- Return to your email and select "Access Tickets"
Questions? Email us at [email protected]
Mobile Ticket Entry
Please make sure you download and transfer to each member of your party his/her individual ticket via mobile smartphone, prior to arriving at the ballpark.
- Mobile tickets should be downloaded and accessible before proceeding through the security screenings.
- Transfer mobile tickets to each member of your party prior to arrival.
- Mobile tickets cannot be transferred after they have been scanned and Guests are inside the ballpark.
Questions? Email us at [email protected]
Frequently Asked Questions
How do I get the MLB Ballpark app or a Ticketmaster app?
Both apps are available for free in the Apple App Store and Google Play.
What if I don't have Internet connectivity at the gate?
The ballpark has excellent WiFi, but it's always best to avoid potential connectivity problems by accessing your mobile tickets before you get to the ballpark and saving them in Apple Wallet or Google Pay. You can also manage them in the Ballpark app. That way you can avoid any day-of-game technical glitches that could happen at the gate.
What happens if my phone's battery dies before I get to the gate?
If you have trouble with your phone or tablet before you get to the gate, you can go to the ticket help windows at the home plate or left field box office and they can assist you with your ticket and entry.
How do I share mobile tickets with the other people who are meeting me at the game?
Fans can forward tickets through the free MLB Ballpark app. From the app it's easy to forward tickets via text, email or social media. Fans can also use their Ticketmaster account, or for season ticket members through their MyMariners account.
I forwarded mobile tickets to a friend who can't make it to the game. Can I cancel the transaction and send them to someone else?
If tickets are managed through the Ballpark app, you can cancel the forward up until the time they are scanned in at the ballpark. Otherwise, you may cancel tickets as long as the recipient has not accepted them. If the recipient has already accepted the tickets, they must forward them to you. Once you have accepted the tickets you are free to forward them along to someone else.
Will season ticket members still be able to forward their season tickets to guests with PDF/print-at-home?
Season ticket members will no longer be able to forward tickets as PDFs. Season ticket members can use mobile forwarding through their MyMariners account or through the Ballpark app.
Can I resell my mobile tickets?
Yes. Tickets may be resold.
