MLB.TV Help Center
PlayStation® 5 | Get Started
Onboarding
After launching the MLB app on your PlayStation 5, you will be presented with the option to Get Started, which will guide you through a net new signup, or to Log In if you have an existing MLB.TV Account.
![](http://img.mlbstatic.com/mlb-images/image/upload/t_w2208/mlb/qljmydfb9mzpmznhzg3h.png 2208w, //img.mlbstatic.com/mlb-images/image/upload/t_w1536/mlb/qljmydfb9mzpmznhzg3h.png 1536w, //img.mlbstatic.com/mlb-images/image/upload/t_w1024/mlb/qljmydfb9mzpmznhzg3h.png 1024w, //img.mlbstatic.com/mlb-images/image/upload/t_w640/mlb/qljmydfb9mzpmznhzg3h.png 640w, //img.mlbstatic.com/mlb-images/image/upload/t_w372/mlb/qljmydfb9mzpmznhzg3h.png 372w)
Users are first asked to select a favorite and following team. These selections will drive personalization throughout the app. Users are required to select a favorite team, but they may choose to skip following additional teams if they wish.
![](http://img.mlbstatic.com/mlb-images/image/upload/t_w2208/mlb/d5hvpml6zemdiona2qqg.png 2208w, //img.mlbstatic.com/mlb-images/image/upload/t_w1536/mlb/d5hvpml6zemdiona2qqg.png 1536w, //img.mlbstatic.com/mlb-images/image/upload/t_w1024/mlb/d5hvpml6zemdiona2qqg.png 1024w, //img.mlbstatic.com/mlb-images/image/upload/t_w640/mlb/d5hvpml6zemdiona2qqg.png 640w, //img.mlbstatic.com/mlb-images/image/upload/t_w372/mlb/d5hvpml6zemdiona2qqg.png 372w)
From the Welcome Center, a user has the option to create an account, purchase a subscription, login or directly enter the app without logging in. User will be prompted to log in as soon as he/she attempts to access Live, Archived or Featured video content.
![](http://img.mlbstatic.com/mlb-images/image/upload/t_w2208/mlb/o6pvnbewqotjjwygztpz.png 2208w, //img.mlbstatic.com/mlb-images/image/upload/t_w1536/mlb/o6pvnbewqotjjwygztpz.png 1536w, //img.mlbstatic.com/mlb-images/image/upload/t_w1024/mlb/o6pvnbewqotjjwygztpz.png 1024w, //img.mlbstatic.com/mlb-images/image/upload/t_w640/mlb/o6pvnbewqotjjwygztpz.png 640w, //img.mlbstatic.com/mlb-images/image/upload/t_w372/mlb/o6pvnbewqotjjwygztpz.png 372w)
To create a free MLB account to access the Free Game of the Day or other content, follow these steps:
- Enter your email address and password into the fields
- Click “create account”
![](http://img.mlbstatic.com/mlb-images/image/upload/t_w2208/mlb/c8u0kxedr65ojdauu83q.png 2208w, //img.mlbstatic.com/mlb-images/image/upload/t_w1536/mlb/c8u0kxedr65ojdauu83q.png 1536w, //img.mlbstatic.com/mlb-images/image/upload/t_w1024/mlb/c8u0kxedr65ojdauu83q.png 1024w, //img.mlbstatic.com/mlb-images/image/upload/t_w640/mlb/c8u0kxedr65ojdauu83q.png 640w, //img.mlbstatic.com/mlb-images/image/upload/t_w372/mlb/c8u0kxedr65ojdauu83q.png 372w)
Upon successful account creation you can click “Get Started”
![](http://img.mlbstatic.com/mlb-images/image/upload/t_w2208/mlb/wk7l8yotarsxc8fk54uk.png 2208w, //img.mlbstatic.com/mlb-images/image/upload/t_w1536/mlb/wk7l8yotarsxc8fk54uk.png 1536w, //img.mlbstatic.com/mlb-images/image/upload/t_w1024/mlb/wk7l8yotarsxc8fk54uk.png 1024w, //img.mlbstatic.com/mlb-images/image/upload/t_w640/mlb/wk7l8yotarsxc8fk54uk.png 640w, //img.mlbstatic.com/mlb-images/image/upload/t_w372/mlb/wk7l8yotarsxc8fk54uk.png 372w)
If the user selects the “Browse Subscription” option from the Welcome Screen they will be taken to the Paywall.
![](http://img.mlbstatic.com/mlb-images/image/upload/t_w2208/mlb/ruh7cuy7act2w9digt1k.png 2208w, //img.mlbstatic.com/mlb-images/image/upload/t_w1536/mlb/ruh7cuy7act2w9digt1k.png 1536w, //img.mlbstatic.com/mlb-images/image/upload/t_w1024/mlb/ruh7cuy7act2w9digt1k.png 1024w, //img.mlbstatic.com/mlb-images/image/upload/t_w640/mlb/ruh7cuy7act2w9digt1k.png 640w, //img.mlbstatic.com/mlb-images/image/upload/t_w372/mlb/ruh7cuy7act2w9digt1k.png 372w)
To Purchase an account, please follow these steps:
- Visit mlb.com/ps5
- Select your team
- Log IN or create an account.
- Start your 7-day risk free trial
- Return to your TV and log in
![](http://img.mlbstatic.com/mlb-images/image/upload/t_w2208/mlb/vcv6x7tbbcczilrtls6e.png 2208w, //img.mlbstatic.com/mlb-images/image/upload/t_w1536/mlb/vcv6x7tbbcczilrtls6e.png 1536w, //img.mlbstatic.com/mlb-images/image/upload/t_w1024/mlb/vcv6x7tbbcczilrtls6e.png 1024w, //img.mlbstatic.com/mlb-images/image/upload/t_w640/mlb/vcv6x7tbbcczilrtls6e.png 640w, //img.mlbstatic.com/mlb-images/image/upload/t_w372/mlb/vcv6x7tbbcczilrtls6e.png 372w)
To Log In to your account simply enter your registered email address and MLB account password and click “Log In”. Alternatively, users can scan the QR code provided/ follow the url and enter the code to Log In from a mobile or desktop device.
![](http://img.mlbstatic.com/mlb-images/image/upload/t_w2208/mlb/kiddpyhhzz3jlgoqxtv2.png 2208w, //img.mlbstatic.com/mlb-images/image/upload/t_w1536/mlb/kiddpyhhzz3jlgoqxtv2.png 1536w, //img.mlbstatic.com/mlb-images/image/upload/t_w1024/mlb/kiddpyhhzz3jlgoqxtv2.png 1024w, //img.mlbstatic.com/mlb-images/image/upload/t_w640/mlb/kiddpyhhzz3jlgoqxtv2.png 640w, //img.mlbstatic.com/mlb-images/image/upload/t_w372/mlb/kiddpyhhzz3jlgoqxtv2.png 372w)
Upon successful log-in, you will need to click “Get Started” to continue.
![](http://img.mlbstatic.com/mlb-images/image/upload/t_w2208/mlb/cnm4thcy2eiwqu9btqwc.png 2208w, //img.mlbstatic.com/mlb-images/image/upload/t_w1536/mlb/cnm4thcy2eiwqu9btqwc.png 1536w, //img.mlbstatic.com/mlb-images/image/upload/t_w1024/mlb/cnm4thcy2eiwqu9btqwc.png 1024w, //img.mlbstatic.com/mlb-images/image/upload/t_w640/mlb/cnm4thcy2eiwqu9btqwc.png 640w, //img.mlbstatic.com/mlb-images/image/upload/t_w372/mlb/cnm4thcy2eiwqu9btqwc.png 372w)
Explore Free Content
If you select the "Explore Free Content" option from the Onboarding screen you will be taken to the Homepage of the app. From there, you will be able to explore some of our content available for free.
![](http://img.mlbstatic.com/mlb-images/image/upload/t_w2208/mlb/vmvkcmnieen1ouebf6e5.png 2208w, //img.mlbstatic.com/mlb-images/image/upload/t_w1536/mlb/vmvkcmnieen1ouebf6e5.png 1536w, //img.mlbstatic.com/mlb-images/image/upload/t_w1024/mlb/vmvkcmnieen1ouebf6e5.png 1024w, //img.mlbstatic.com/mlb-images/image/upload/t_w640/mlb/vmvkcmnieen1ouebf6e5.png 640w, //img.mlbstatic.com/mlb-images/image/upload/t_w372/mlb/vmvkcmnieen1ouebf6e5.png 372w)
Settings
In the "Settings Menu", you have the options to "Hide Spoilers", “Closed Caption”,or “Contact Support”. You can also click "Log In" (or “Log Out”) to change MLB user accounts at any time.
![](http://img.mlbstatic.com/mlb-images/image/upload/t_w2208/mlb/im2zbzfbidndgugvz7jn.png 2208w, //img.mlbstatic.com/mlb-images/image/upload/t_w1536/mlb/im2zbzfbidndgugvz7jn.png 1536w, //img.mlbstatic.com/mlb-images/image/upload/t_w1024/mlb/im2zbzfbidndgugvz7jn.png 1024w, //img.mlbstatic.com/mlb-images/image/upload/t_w640/mlb/im2zbzfbidndgugvz7jn.png 640w, //img.mlbstatic.com/mlb-images/image/upload/t_w372/mlb/im2zbzfbidndgugvz7jn.png 372w)
To quit the app at any time, simply press the "PlayStation®" button on your controller.