Cardinals Job Opportunities

Program Overview

The Direct Sales Representative (DSR) position is designed to help recent graduates, as well as those early in their sports career, to take the next step in professional sports. DSRs are primarily responsible for revenue by building strong, lasting relationships with our fans. This is an entry level position which provides extensive training.

Objectives

• Development - Provide opportunities to grow and develop through 1-on-1 meetings, sales training and additional projects to prepare the DSR for the next step in their career.
• Customer Service - It is our goal to have the highest level of customer service in Major League Baseball by serving our fans and our fellow co-workers.
• Sales - Using the sales techniques taught during training, our goal is for the DSRs to generate incremental revenue through ticket sales. They will do this by building long-lasting relationships with our customers and providing them with results they are looking to see from their seats.

Program Eligibility

To be considered for a full time DSR position, candidates must meet the following criteria:

• Authorized to work in the United States
• Completed a Bachelor's Degree from an accredited institution
• Satisfactorily pass pre-employment screenings
• Strong written and verbal communication skills
• Proven ability to work as a team player
• Ability to multi-task
• Ability to work flexible hours, including but not limited to evenings, weekends and holidays
• Proficient computer skills (Microsoft Office, Outlook, etc). Ticketing system experience preferred
• Professional appearance and conduct
• Desire to learn and grow professionally in the sports industry

Length of DSR Program

The DSR Program is a one-year program, with a potential option for a second year.

The St. Louis Cardinals reserve the right to extend the length of the program for a DSR as needed.

Notable Mentions

Work schedule and number of hours will vary from week to week. Generally, DSRs are expected to work a minimum of 40 hours per week. If work is performed in excess of 40 hours in a workweek, overtime pay will be provided in accordance with local, State and Federal laws. DSRs are eligible to receive company sponsored perks & a competitive benefits package.

The St. Louis Cardinals are committed to building an inclusive organization where we not only have a diverse workforce, but a culture where diverse ideas and opinions are shared. In 2023, we introduced employee empowered resource groups that focus on employee engagement, diversity and inclusion, and working parents and caregivers in the workplace. These resource groups help with creating an atmosphere of inclusiveness and creating working conditions that encourage employees to commit enthusiastically to the organization's goals and values. Inclusion means creating a workplace in which people of all backgrounds and cultures feel like they belong, are included, welcomed and valued. Inclusion involves respecting individual differences and capturing the advantages they provide. We are committed to working in our communities and providing a great experience for our diverse workforce and fan base.

The St. Louis Cardinals partner with a number of local organizations that focus on diversity and inclusion as well as participate in programs through MLB and MiLB that support diverse and inclusive workplaces. The Cardinals are a proud corporate partner of Diversity Awareness Partnership (DAP), a local organization that focuses on diversity, equity and inclusion in our region. Through this corporate partnership the Cardinals have been able to learn from various trainings on unconscious bias and gender identity as well as host Listen.Talk.Learn sessions for the community. Along with this partnership the EXPLORE! Baseball Youth Career Immersion program, where diverse high school students from the metro St. Louis community come to learn about possible career opportunities in sports, was developed. This multi-session program teaches students how to best prepare themselves for a career in the sports industry, and creates a recruitment pipeline as we strive to continue to develop a diverse and inclusive workforce.

We are proud participants in multiple community service initiatives that support our immensely diverse fan base. We've partnered with multiple sponsors on The Jackie Robinson Jersey Program, raising more than $400,000 over the past 15 years to support Cardinals Care and the Jackie Robinson Foundation. The funds have directly impacted St. Louis area scholars selected by the Jackie Robinson Foundation Scholar Program. CommunityAmerica Credit Union is currently partnering with the Cardinals to support this program. Other efforts and events such as the Ted Savage RBI Golf Classic, Pride Theme Night, Fiesta Cardenales Theme Night, African-American Heritage Theme Night, and our Redbird Rookies program are just few of the intentional initiatives the organization does in order to be a more diverse and inclusive organization.