Meet the Services Team

Associate Director, Premium Experience & Ticket Services
Phone: (646) 977-8432 | Email: [email protected]

Melanie was born and raised in Puerto Rico. In 2016, she graduated with a bachelor’s degree in communications with a concentration in sports marketing from Saint Joseph’s University. Prior to overseeing service efforts with the Yankees, she worked at the Charlotte Hornets as the Senior Manager of Guest Experience. Her favorite Yankees memory was watching Mariano Rivera pitch the last two innings to win the World Series against the Phillies! In her spare time, she enjoys exploring all types of museums and going to Broadway.

Associate Manager, Premium Experiences & Ticket Services
Phone: (646) 977-8408 | Email: [email protected]

Caeley grew up in Lynchburg, Virginia and graduated from The University of Tampa with a B.A. in communication. In Tampa, she worked as a Marketing Coordinator at Steinbrenner Field. She then attended the University of South Carolina and earned her master’s degree in sport and entertainment management. In 2022, Caeley started her role as Season Tickets Coordinator, Ticket Services. In 2023, she was promoted to Senior Coordinator, Premium Experiences & Ticket Services. In her free time, Caeley loves to travel and her favorite place she’s visited has been Capri, Italy.

Senior Coordinator, Premium Experiences & Ticket Services
Phone: (646) 977-8590 | Email: [email protected]

Josh was born and raised in Tampa, Florida. He graduated from Elon University in 2018 with a degree in sport and event management and a minor in business administration. He began his career in sports with the Oakland Raiders in Inside Sales, and most recently was a Premium Sales Representative with Legends on the Columbus Crew new stadium project before transitioning to Premium Coordinator, Ticket Services with the Yankees in 2022. In 2023, he was promoted to Senior Coordinator, Premium Experiences & Ticket Services. His favorite Yankees memory is his father taking him on a surprise trip to the final game played at the historic old Yankee Stadium in 2008.

Coordinator, Premium Contracts & Ticket Services
Phone: (646) 977-8037 | Email: [email protected]

Sean was raised in Highland Mills, New York. He attended SUNY Oneonta, where he earned a bachelor's degree in sport management and was a member of the men's swimming and diving team. Following graduation, he began pursuing a master's degree in sport management from SUNY Cortland. Sean started his career with the New York Yankees as a Premium Sales & Service Associate before being promoted to his current role of Premium Contracts & Ticket Services Coordinator. His favorite Yankees memory was watching Aaron Judge's legendary MVP season in 2022.

Coordinator, Group Experiences & Ticket Services
Phone: (718) 579-4594 | Email: [email protected]

Matthew was born in the Bronx and grew up in Rockland County, NY. He graduated from St. Thomas Aquinas College in 2021 with a bachelor’s degree in sport management and a master's degree in business management. He started his career in baseball with the New York Boulders, working in various roles across four years. Matthew began his journey with the New York Yankees in 2023 as a Premium Sales & Services Associate, and was promoted to Coordinator, Group Experiences & Ticket Services in 2024. His favorite Yankees memory was watching Derek Jeter reach 3,000 hits in 2011.