2021 Ticket Policies for Limited Capacity Games
As of 06/15/2021
Limited Capacity Games: Limited Capacity Games will be all regular season home games through Sunday, July 4.
Season ticket licensees will be automatically enrolled online via their My Yankees Account in the Ticket Pod relocation process ("Relocation") and will receive the first opportunity to purchase tickets in Ticket Pods to the available Limited Capacity Games. Such licensees will have the opportunity, but not the obligation, to participate in the Relocation to purchase tickets in Ticket Pods to applicable Limited Capacity Games, subject to availability. At this time, season ticket licensees should have received information regarding the Relocation via email.
Season ticket licensees who choose not to participate in (or are not selected to participate in) the Relocation will automatically receive: (a) a credit equal to the established price of the original tickets purchased for the games now designated as Limited Capacity Games which may be applied towards the purchase of tickets for the 2021 or 2022 regular season (subject to availability); or (b) the benefit of the Rain Check Policy. Season Ticket representatives may also be contacted to seek a refund via the original method of payment to the account holder of record.
Ticket Pods are subject to change based on changes to capacity restrictions and/or physical distancing requirements. Once capacity restrictions and/or physical distancing requirements permit (as determined by the New York Yankees), tickets in Ticket Pods and plan type will revert to and be replaced with tickets in the season ticket licensee's original seating locations and plan type for any remaining games covered by the original season ticket plan.
Additional terms and conditions apply.
Information on ticket availability for group and individual game suite purchasers who had previously purchased tickets to games that have become Limited Capacity Games has been communicated to the account holder of record. As an alternative, group and individual game suite purchasers may contact their Yankees ticket representative about ticket availability for Limited Capacity Games.
Previously purchased group and individual game suite tickets for games that are designated Limited Capacity Games will not provide entry. Such purchasers can select the following options for the affected ticket(s) via their My Yankees Account: (a) a credit equal to the established price of the original tickets purchased for the games now designated as Limited Capacity Games, which may be applied towards the purchase of tickets for the 2021 or 2022 regular season (subject to availability); or (b) the benefit of the Rain Check Policy. Please contact any Yankees ticket representative to discuss other ticketing options and/or to seek a refund via the original method of payment to the account holder of record.
Additional terms and conditions apply.
On-sale dates and details, including information on ticket availability, for people who had previously purchased individual game tickets to games that have become Limited Capacity Games, has been communicated via email to the account holder of record.
Ticketmaster.com: Fans who purchased tickets through Ticketmaster.com to games that are now designated as Limited Capacity games can submit a credit or refund request for applicable tickets via their Ticketmaster account. Fans who submit a credit request will receive an email with a credit code equal to the established price of the ticket originally purchased from Ticketmaster.com. Fans can use this credit code in accordance with the Rain Check Policy through the end of the 2021 regular season, subject to availability.
While the original game that is now designated as a Limited Capacity Game will show as “postponed” and contain other information relating to “postponed” events, fans should simply bypass that information and choose either the “Request Credit” or “Request Refund” option.
Please note: To be eligible, fans must have purchased their tickets through Ticketmaster and not have transferred, posted or resold them. If the tickets were transferred, the transferee or recipient of the ticket will need to transfer the tickets back to the original purchaser in order for the original purchaser to request a credit or refund. The credit request option is not available for tickets purchased via resale or the secondary market. Once an option is selected, it is final and cannot be changed.
Tickets Purchased from StubHub:
Fans who purchased tickets via StubHub to a game that has been designated a Limited Capacity Game should visit www.StubHub.com for complete information.
Tickets Purchased from Other Resellers:
Fans who purchased tickets via a non-StubHub reseller to a game that has been designated a Limited Capacity Game must contact the reseller to discuss their options.
IN NO EVENT WILL THE NEW YORK YANKEES BE LIABLE TO TICKET HOLDERS AND/OR TICKET PURCHASERS FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR FOR LOST PROFITS, REVENUES OR BUSINESS OPPORTUNITIES EVEN IF THE NEW YORK YANKEES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TICKET HOLDERS AND/OR TICKET PURCHASERS AGREE THAT ANY DISPUTE, CLAIM, OR CAUSE OF ACTION ARISING OUT OF OR IN ANY WAY RELATED TO THE PURCHASE OF ANY TICKETS SHALL BE SETTLED BY MANDATORY, CONFIDENTIAL, FINAL, AND BINDING ARBITRATION HELD IN NEW YORK, NEW YORK. TICKET HOLDERS AND/OR TICKET PURCHASERS AND THE NEW YORK YANKEES SHALL NOT BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS IN ARBITRATION BY OR AGAINST OTHER INDIVIDUALS OR ENTITIES, OR ARBITRATE AS A REPRESENTATIVE MEMBER OF A PUTATIVE CLASS OR IN A PRIVATE ATTORNEY GENERAL CAPACITY.