MLB Ballpark App Digital Ticketing Support

Ticketing Support

For all inquiries regarding ticketing accounts, inventory, linking or ticket presentation, please contact the Club Box Office for immediate assistance.

If you have any questions about the MLB Ballpark app’s digital ticketing, please review the Club-specific "FAQ" located at the bottom of the "Ticket Dashboard" from the team's "Tickets" tab. This FAQ will explain the program as well as provide Club-specific support information.

If you have any questions about the "My Tickets Mobile" portal, please contact the Club Box Office for immediate assistance or follow the instructions presented in the error message.

For inquiries involving Apple Pay transactions, please contact the Club Box Office for assistance.

General MLB Ballpark App Support

For non-ticketing inquiries or troubleshooting assistance with the MLB Ballpark app, please contact Customer Service online or call us toll-free at 866-800-1275 (US) or 972-836-1111 (International). Our business hours are Monday through Saturday from 12PM to 12AM ET and Sunday 12PM to 10PM ET. The customer service department is open until the end of the last game of the day.