Season Ticket Holder Ticket Return Program
- You can Return tickets and use the Credit for new tickets when YOU desire during the 2025 season.
- Returning Tickets to your Account can only be done online via "My Rockies Account" by the original account holder.
- To Return a ticket, on your "My Rockies Account", select the event, then the MORE button, and finally select RETURN.
- You can RETURN TICKETS and parking up to 4 HOURS prior to the game you cannot attend.
- If a ticket has been forwarded to another person, it must be forwarded back to the original account holder to Return.
- Would you like your partners to be able to return their own tickets for credit on their individual accounts? Visit our Season Ticket Partner Ticket Transfer page for more information.
- When using Credit, the price will be at the discounted Plan Holder Single Game rate. Credit cannot be applied to Opening Day, Premium seating areas, Rockies Suites, Party Facilities, Groups, Power Tickets or other special offer tickets.
- The Coors Field ticket windows and Rockies Dugout Stores are not able to assist with Plan Holder Returns.
- There are no online fees when Returning tickets.
- All Account Credits must be used during the 2025 Regular Season.
- If you are unable to Return your tickets for Account Credit 4 hours prior to the game, you can complete the Plan Holder Unused Ticket Program Form and receive digital vouchers to redeem for your unused tickets from a past game. There is a $3.00 per ticket fee when redeeming vouchers for the following games: ATL (4/28-30), DET (5/6-8), PHI (5/19-22), SF (6/10-12), HOU (7/1-3), CHW (7/6), TOR (8/4-6), AZ (8/14), SF (9/1-3), SD (9/5-7), MIA (9/16-18).