- Backpacks, coolers and bags of any kind exceeding 16" x 8" are not permitted through Tropicana Field security. Personal bags smaller than this size, medical device bags and diaper bags accompanying a young child are permitted. For more information, visit raysbaseball.com/security.
- All tickets and parking passes are mobile-only and available through the free MLB Ballpark app, which can be downloaded on the App Store or Google Play Store. Paper tickets and print-at-home tickets are not available or accepted. Tropicana Field’s Box Office is open at Gate 1 and 4 on gamedays for mobile ticket assistance starting 90 minutes before first pitch.
- Tropicana Field remains cash-free. Mobile payments, RaysPay via the MLB Ballpark app, and credit and debit cards are accepted for all concessions and merchandise purchases. To learn more about Rays Pay via the MLB Ballpark app and discounts for Season Members, visit raysbaseball.com/mobile.
- Gates open 90 minutes before first pitch for Monday - Friday Rays home games and two hours before first pitch on Opening Day and Saturday - Sunday Rays home games.
- Gate 4 is open to suite holders and The Baldwin Group Club ticket holders. All gates are wheelchair accessible.
- In order to expedite entry into the parking lots, fans are encouraged to prepay for parking. Prepaid parking in Lots 1, 2, 5 and 6 can be purchased until 6 hours prior to first pitch, subject to availability.
- Outside food or beverage is not permitted, with the exception of one sealed, personal-sized bottle of water. Exceptions can be made for food specifically needed for medical reasons or childcare.
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