BayCare Ballpark Know Before You Go
BayCare Ballpark Game Day ExperienceThe Philadelphia Phillies are excited to welcome you to BayCare Ballpark. Below is some important information to enhance your game day experience.
- Be sure to check out the New Foods, Gear and Fandom for Spring Training Games
Seating & Ticketing
- ALL tickets and parking passes will be via mobile delivery through the free MLB Ballpark app.
- Please note, screenshots of your digital tickets WILL NOT be accepted for entry into BayCare Ballpark.
- Be sure to download the MLB Ballpark app - App Store | Google Play - in advance to access your mobile ticket.
- Use the email address from your ticket purchase to log in and view your tickets.
- ACCESS YOUR TICKETS BEFORE COMING TO THE GAME. For those with an Apple device, we advise you to proactively add your tickets to the Apple wallet before arriving.
- Please forward tickets to others in your group to help expedite entry. Please note, screenshots of your digital tickets will NOT be accepted for entry into BayCare Ballpark.
- For more information on mobile ticketing, please visit our Mobile Ticketing page.
- Please have the barcodes ready on your phone BEFORE going through the metal detectors.
Procedures & Protocols
Bag Policy
Medical bags, tote bags and diaper bags can be no larger than 16" x 16" x 8" and will be subject to inspection upon entry in accordance with Major League Baseball security regulations.
Guests may discard or return the prohibited items to their vehicle.
Inside BayCare Ballpark
Ballpark Access
All gates will open at 11 a.m.
All parking for Phillies games at BayCare Ballpark will accept payment methods of cash or credit/debit cards.
Please have your mobile parking pass loaded PRIOR to getting to the lot entrance. Show the pass to the parking attendant when asked.
BEFORE approaching the gates, please have your ticket barcode(s) ready on your phone.
- New FREE Phillies WiFi: As soon as fans approach the ballpark gates, they will now have high-speed access to the Internet, as well as apps such as MLB Ballpark and MLB At Bat, allowing digital tickets and more to be downloaded faster than ever.
Please note, screenshots of your digital tickets WILL NOT be accepted for entry into BayCare Ballpark.
Please forward tickets to others in your group to help expedite entry. Please note, screenshots of your digital tickets will NOT be accepted for entry into BayCare Ballpark.
Concessions & Merchandise
- Concession and merchandise purchases will accept payment methods of cash or credit/debit cards. An ATM will be available behind section 105 on the main concourse next to Customer Service.