Accessibility Guide

The Padres remain committed to ensuring that the Petco Park experience is enjoyable and accessible for all of our guests.

• Accessible Parking
• Accessible Seating
• Closed Captioning
• Dietary Restrictions
• Electrical Outlets (ADA Power Stations)
• Elevators & Escalators
• Emergency Evacuations
• Family Restrooms
• First Aid
• Guest Service Centers
• Interpreting & Translation Services
• Secondary Ticket Market
• Sensory Inclusion (Sensory Bags, Sensory Map, Social Story)
• Service Animals
• Shuttle Service
• Sun & Shade
• Wheelchair Service
• Wheelchair Storage

The Padres are pleased to offer closed captioning of the public address announcements here at Petco Park. The closed-captioning transcript can be viewed using the complimentary MLB Ballpark* application, which is accessible on any smartphone or web-enabled device.

*To download the 'MLB Ballpark' application:

• Search for the 'MLB Ballpark' application in the App Store on your smartphone or web-enabled device
• Install 'MLB Ballpark'
• Open 'MLB Ballpark' and select Petco Park
• Scroll down on the main page and select 'Closed Caption'

The San Diego Padres permit guests to bring food into Petco Park intended for individual consumption (not for groups of individuals) and should be consumed in one’s seat. Outside food cannot be brought into any ballpark restaurant, club lounge, or suite. Guests must also adhere to the following:

• All food items should be wrapped, bagged, or left inside a container to avoid spillage.
• Food that might be thrown as a projectile must be sliced or sectioned (i.e., oranges, apples, and other fruits).
• Food containers must be soft-sided and comply with Petco Park bag policies.
• Guests are allowed to bring one factory-sealed plastic bottled water that is still, clear, and unflavored and that is one (1) liter and soft-sided single juice or milk containers or ADA required liquids in a sealed container.
• One (1) liter reusable water bottles (no glass) are permitted and must be empty upon entry into the ballpark.
• California liquor regulations prohibit guests from bringing alcoholic beverages into Petco Park. Security officers at every gate will inspect packages, bags, and purses to prevent guests from bringing bottles, cans, or any other type of liquid containers of alcohol into Petco Park.

Petco Park Guest Services Representatives have been trained in evacuation procedures. Should an emergency evacuation situation occur, emergency information will be displayed on the video board and announced on the assistive listening devices and the public address system.

Guests who require a translator or an interpreter for an event at Petco Park, please email [email protected]. Guests must provide at least ten business days’ notice. Padres will make efforts to accommodate all reasonable requests for services and requests made less than 10 days in advance to the extent possible.

We are proud to partner with KultureCity and offer sensory bags at our Sensory Activation Vehicle in Park Blvd Plaza and Guest Services locations at 108, 131, 303. Our sensory bags, which are all cleaned between uses, include noise-cancelling headphones, fidget toys, a feeling thermometer, and wristbands for parents to write their phone number on. Identification will be required when checking out a bag. Before coming to a Padres game, be sure to review our Sensory Map as well as our Sensory Story.

Complimentary shuttle service is available for guests with ADA needs. The shuttles provide transportation between the Padres Parkade, Tailgate Park, the MTS Garage and Petco Park. The shuttle service is available two (2) hours prior to the start of a scheduled game and continues for approximately one-half (1/2) hour following the conclusion of the game. Guests upon arrival may also text SD (space) "requesting a shuttle and location" to 69050. Guests wishing to utilize this service following the game should report to the Home Plate Gate off of Park Boulevard as a designated shuttle pickup. Our guests' patience is requested. Service will be provided in the order that the calls are received.

Seating at Petco Park includes seats in full sun, in full shade, as well as partial sun/partial shade. Reference this Sun/Shade Seating Map when selecting your seats to choose the best seat for you.