Q: How can I secure priority access to purchase Postseason tickets?

Priority access to 2024 Postseason home games is given to 2024 Mariners Season Ticket Members. Memberships are no longer on sale.

Memberships for 2025 are on sale now and will be offered throughout the regular season.

New 2025 Members who purchase before Monday, September 23, 2024 will have access to purchase any remaining inventory for 2024 Postseason home games prior to the public on sale. The presale is scheduled for Wednesday, September 25, 2024.

Q: Where can I view my 2024 Postseason Ticket Strip Invoice?

For Flex Members and mini-plan Reserved Members: To purchase your Postseason ticket strips, please follow the instructions below starting on your exclusive seat selection window. To secure your 2024 Postseason strips, enrollment in a payment plan or payment in full must be received prior to Thursday, September 12, 2024 at 5 p.m. If you experience technical difficulties during your purchase timeframe, please contact [email protected].

1. Log into your My Mariners Account
2. Hover over the ‘Buy’ dropdown at the top of the page and select ‘Tickets, Parking & Plans’ from the drop down.
3. Locate your 2024 Postseason Full or Partial strip(s) and hit the blue ‘Choose Seats’.
4. Enter the promotional code sent to you from your Mariners Account Representative to access your tickets.
5. Adjust the quantity and price ranges to your satisfaction, select your seats and hit ‘Add to Cart’.
6. Click the cart icon in the top right corner and hit ‘Checkout’.
7. Select your payment option, enter your payment method, and accept the terms and conditions.
8. Hit the green ‘Pay Today’.

For Full Season and Premium Reserved Members: To purchase your Postseason ticket strips, please follow the instructions below.  To secure your 2024 Postseason ticket strips, enrollment in a payment plan or payment in full must be received by Thursday, September 12, 2024 at 5 p.m.

1. Log into your My Mariners Account
2. Click ‘My Invoices’ at the top of the page.
3. Hit ‘Continue’ once you get to the 2024 Postseason Invoice page.
4. Select your payment option, enter your payment method, and accept the terms and conditions.
5. Hit ‘Pay Now’.

Q: What are my payment options for obtaining my Postseason ticket strips?

There are three payment options this season:

Q: When is the deadline to purchase Postseason ticket strips?

The deadline to secure your Postseason ticket was Thursday, September 12, 2024 at 5 p.m. All Postseason strips not secured on a payment plan or paid in full by Monday, September 23, 2024 will be dropped from your account.

Q: What is included in a Postseason ticket strip?

All potential Postseason games (maximum of 14 games) played at T-Mobile Park are included in a ticket strip. By purchasing Postseason strips, you are committing to all games played at T-Mobile Park.

Q: What are the Postseason ticket strip options?

There are three Postseason ticket strip options available and allocated based on plan size.

• Full Strip: includes all 14 possible home games – 3 Wildcard, 3 ALDS, 4 ALCS, 4 World Series
• Partial Strip 1: includes 6 possible home games – 1 Wildcard (Game 1), 1 ALDS (Game 2), 2 ALCS (Games 1 & 3), 2 World Series (Games 2 & 4)
• Partial Strip 2: includes 6 possible home games – 1 Wildcard (Game 2), 1 ALDS (Game 1), 2 ALCS (Games 2 & 4), 2 World Series (Games 1 & 3)

Q: Am I guaranteed my same seats for Postseason?

Most Full Season Members will have access to their same seats and most Half/Full Season Suite Owners will have access to their same suite. Partial Plan Members will be placed in alternate seating as close to their current locations as possible, although this may vary due to extremely limited inventory.

Q: I don’t want the whole Postseason ticket strip. Can I purchase individual Postseason games instead?

Members are strongly advised to purchase a ticket strip if they would like Postseason tickets. Ticketing availability, especially for later rounds and World Series, is extremely limited and subject to availability. Members will have access to a presale for single-game tickets if tickets are available.

Single-game Private & Group Suites for potential 2024 Postseason Wild Card, ALDS and ALCS home games will go on sale on Wednesday, September 25 and are subject to availability.

Q: I have access to more than one (1) ticket strip and the choice between Partial Plan #1 or Partial Plan #2. May I divide my strips across the different Partial Plans?

You will need to complete the check-out process twice, once for each partial plan purchase. You will need the same unique code in both transactions.

Q: What happens to the money I paid toward games that are not played?

If you pay in full or in advance of a series, refunds for all unplayed games will be distributed within 30 days after the Mariners are eliminated from the Postseason.  Credit for unplayed games may also be applied to your 2025 membership upon request. Postseason credit rollover form >> Please contact [email protected] with additional questions.

Please note that each purchase of one (1) 2024 Postseason suite includes a commitment to purchase up to three (3) single-game suites for a mutually agreed upon game(s) during the 2025 regular season as described below. The deposit for the 2025 regular season single-game suite(s) and all related fees are not refundable. More on 2025 suite commitment>>

Q: Can I buy additional Postseason tickets?

Yes. Season Ticket Members will have the ability to purchase additional single-game tickets for Postseason games during an exclusive member presale prior to the public on sale. The presale is scheduled for Wednesday, September 25, 2024.  You will receive additional details in the coming weeks.

Q: When will Postseason tickets be available to the public?

The public will have access to purchase any remaining inventory for the Wild Card, ALDS and ALCS home games after the season ticket member, Mariners Mail and 24247 text subscriber presales. Remaining tickets will go on sale to all fans on Thursday, September 26, 2024.

Q: When will I be able to see my tickets?

Upon purchase, all tickets will be delivered digitally via the MLB Ballpark app, My Mariners Account or in your Ticketmaster account. Single-game ticket purchased through Ticketmaster will not appear in your My Mariners Account.

Q: When will I be able to manage my tickets?

You will be able to manage your Postseason tickets within 24 hours of confirming that game will be played. Barcodes for all tickets purchased will activate 24 hours prior to the game’s scheduled start time.

Can I forward my tickets?

Yes. You will be able to forward your Postseason tickets within 24 hours of confirming that the game will be played. Please note that ticket barcodes will not activate until 24 hours prior to the game’s scheduled start time.

Q: What is included in a Postseason private suite purchase?

Private Suite Features & Amenities: Each 2024 Postseason Private Suite includes 20 suite tickets, 4 VIP parking passes for the Mariners Garage, private skybridge entry and a dedicated suite attendant.

Group Suite Features & Amenities: Each 2024 Postseason Group Suite includes 40 suite tickets, 6 VIP parking passes for the Mariners Garage, private skybridge entry and a dedicated suite attendant.

2024 Private Suite Commitment (for all purchases): Each purchase of one (1) 2024 Postseason individual game suite includes a commitment to purchase the following number of suites at T-Mobile Park for the Mariners 2025 regular season:

• For Wild Card/ALDS suite purchase: one (1) single-game suite with 20 tickets in the “Double” pricing category for a mutually agreed upon game during the 2025 regular season, subject to availability.
• For ALCS suite purchase: two (2) suites during the 2025 regular season, including one (1) single-game suite with 20 tickets in the “Double” pricing category and one (1) single-game suite with 20 tickets in the “Triple” pricing category for mutually agreed upon games during the 2025 regular season, subject to availability.
• For World Series suite purchase: three (3) suites during the 2025 regular season, including two (2) single-game suites with 20 tickets in the “Double” pricing category and one (1) single-game suite with 20 tickets in the “Triple” pricing category for mutually agreed upon games during the 2025 regular season, subject to availability.

Please note that the deposit for the 2025 regular season single-game suite(s) and all related fees are not refundable.

Tickets purchased for the purpose of being resold are subject to cancellation and refund by the Seattle Mariners.

Q: What is the order of the Postseason rounds?

There are 4 potential “rounds” of the Postseason.

1. Wild Card Series
2. American League Division Series (ALDS)
3. American League Championship Series (ALCS)
4. World Series

Q: How many games are in each Postseason round?

There are varying levels of total possible games that may be played for each round. Please see below for the total possible games in each series.

1. Wild Card Game – 3 games
2. American League Division Series (ALDS) – 5 possible games
3. American League Championship Series (ALCS) – 7 possible games
4. World Series – 7 possible games

Q: How many games could be played at T-Mobile Park during the Postseason?

There are a maximum of 14 possible games that could be played at T-Mobile Park during the Postseason. Actual game play is entirely dependent on which team in each series has homefield advantage.

1. Wild Card Series – 3 possible games
2. American League Division Series (ALDS) – 3 possible home games
3. American League Championship Series (ALCS) – 4 possible home games
4. World Series – 4 possible home games

Q: How is home field advantage determined?

At each round of the Postseason there are always two possible schedules, determined based on each team’s record. The team with the best record leading into the series will receive home field advantage and have the opportunity to play more games of that series at their home field.

Q: Why do my tickets read Home Game 1, 2, 3…?

Home Game 1, 2, 3…refers to the games played at T-Mobile Park during a Postseason series. For example, if the Mariners advance to the ALDS without home field advantage, the first possible game to be played at T-Mobile Park (Home Game 1) would be ALDS Game #3. Please visit MLB’s Postseason schedule page for a more detailed breakdown on Postseason scheduling.

This presale uses Ticketmaster Smart Queue technology which acts a ‘virtual line’ and helps you get the best ticket available in the most efficient manner.

How the Presale and Smart Queue works

1. Before your presale begins, make sure you’ve logged into your Ticketmaster account. If you do not have an account, click here to create one.
2. Come back to this website (Mariners.com/Presale) and locate the event* you want to shop for.
3. Once you click the event you want, you’ll be re-directed to the Ticketmaster waiting room.
4. When the sale begins, the Queue will open and you’ll be given a place in line. Do not refresh your screen as you will lose your place in line.
5. Once it’s your turn to shop, you’ll enter the unique code we emailed you via mariners.com to unlock your presale.
6. Use the map to select your seats and then proceed to checkout.

*You are only able to purchase one event at a time, so prioritize the events you would like to purchase.

Mobile Shopping Tips:

• Do not allow your screen to dim or your Waiting Room will pause.
• Resist the urge to refresh as your page will automatically refresh when you enter the Queue.

For a smoother shopping experience we recommend…

• Sign into your Ticketmaster account before joining the waiting room. This will speed up your purchase later.
• Confirm you have a valid form of payment in your account with current email and billing information. This will make checkout a breeze.
• If you need to step away, turn up the volume on your device so when it’s your turn, you hear the Queue notification bell.

Q: Do I have to stay on the page the entire time?

A: Yes. While you’re in the Queue, your spot will be automatically and frequently refreshed, so please don’t refresh, close, or leave the page. When it’s your turn, your spot will be held for 10 minutes to begin shopping.

Q: Is there a set time I will get ticket access?

No, a set time is not guaranteed and there may be a longer wait than you’ve experienced before. You will however stay updated with your status in line along the way. Remember to watch your page, as the Queue can move quicker than expected and your turn can come at any moment.

Q: Can I skip the Queue?

No, the Queue may not be skipped.

Q: Will I get tickets if I have a spot in the Queue?

Just like before, tickets are always based on availability, demand, and are not guaranteed.

Q: Why is there a Smart Queue?

It’s there to keep out the bots so every fan gets a fair chance at Postseason tickets. Previously, everyone entered the shopping experience at once. Since automated bots are faster than a real, human fan, they can scoop up tickets before fans are able to shop and checkout. This results in tickets being sold out in a matter of minutes. With Smart Queue, we manage the flow of traffic into the shopping experience while simultaneously detecting bots and reducing their access. This gives you a more fair chance, since you’re only competing against other real, human fans for the same seats.

Q: Is anything different when I shop for tickets with the Smart Queue?

Yes. An improved shopping experience. When we use the Queue, we introduce a virtual line that manages traffic flow and eliminates the crazy rush of everyone shopping at once. This gives you more time to shop and the freedom to view the entire venue and pick the exact seats you want to buy.

Q: When is my presale time?

Season Ticket Members will have the ability to purchase additional single-game tickets for Wild Card, ALDS and ALCS home games during an exclusive member presale prior to the public on sale. Your presale date and time are determined by your seating location, plan type and tenure. All eligible members will be communicated with prior to the presale via Seattle Mariners emails and please read below for more helpful information.

Wednesday, September 25

• 10 a.m. – 2024 Mariners Season Ticket Members
• 11a.m. – NEW 2025 Mariners Season Ticket Members

Thursday, September 26

• 9 a.m. – 2024 Suite & Group Buyers
• 10 a.m. – Mariners Mail and 24247 Text Alert Subscribers

Q: How many tickets can I purchase during the season ticket member Postseason presale?

Members will have the ability to purchase up to 4 tickets per transaction.

Q: What Postseason tickets are available for purchase?

Remaining single-game tickets for the Wild Card, ALDS and ALCS home games will be available for purchase. Ticket details for possible World Series games will be announced at a later date.

Q: How do I renew my Season Tickets for 2025?

IF YOU ARE ENROLLED IN RENEW TO THE BLUE: No action required! Your credit card on file will be charged automatically according to the payment plan type designated on your account. More on payment plans.

IF YOU ARE NOT ENROLLED IN RENEW TO THE BLUE:

1. Log into your My Mariners Account
2. Click ‘My Invoices’ at the top of the page
3. Click ‘Continue’ once you get to the 2025 Season Ticket Invoice page
4. Read and accept or reject the terms of enrollment for Renew To The Blue once prompted
5. Select your payment option, enter your payment method and accept the terms and conditions
6. Click ‘Pay Now’

Q: Can I move to a different row or section in the same ticket plan?

You don’t have to opt out of Renew To The Blue to move your seats for 2025. Inventory in certain areas is extremely limited so opting out of your seats could mean you will not get them back. Several plan locations are already sold out. We will have an online only relocation event starting in November. If you make the first payment for your 2025 season tickets before September 4, 2024, you can access this event. More details will be emailed to you.

Q: How can I choose a new plan, upgrade to a Full Season ticket plan, or look at a Premium club membership?

If you would like to move your seats for 2025, you do not have to opt out of Renew To The Blue. We do not recommend opting out of the Renew To The Blue Renewal Program just to move to a new seating location. You can work with your Account Representative to upgrade your seating location. Note: while waitlists exist for certain premium locations, returning members will have priority access to premium locations as available.

Q: What is the Mariners Online Seat Relocation-Upgrade Event?

The Mariners Online Seat Relocation-Upgrade Event is an online event that happens in mid November where Reserved Season Ticket Members can move their seat location pending availability. Selection priority is based on tenure, seating location and membership level. You must make your first payment for 2025 before September 4, 2024, to access the event. We will send more information regarding your Seat Relocation-Upgrade timeslot closer to the event.

Online Seat Relocation-Upgrade for 2025: Monday, November 18 – Friday, November 22

Q: What is the Mariners Priority Seat Selection Event?

The Mariners Priority Seat Selection Event is an online event that happens in early November where Flex Members can select their preferred games and seats ahead of the general public. Selection priority is based on your tenure, seating location, and membership ticket package (Legend vs. Rookie). You must be enrolled in the Flex Member Two Part Payment Plan or be paid in full by Friday, November 1 to get access to the event. We will send more information closer to the event on when and how you can access your Seat Selection timeslot.

Seat Selection for 2025 begins: Monday, November 4, 2024

Q: How do I adjust the payment method on My Mariners Account?

To change your payment method, please follow the instructions found in the Profile and Credits video.

Q: What payment plans am I eligible for?

If you are not enrolled in Renew To The Blue, you are ineligible to pay via one of our multi-step payment plans and must pay your invoice in full by the 2025 renewal deadline (Wednesday, September 4, 2024). The following payment plans are only eligible for accounts opted into the Renew To The Blue auto-renewal program and elect to pay by credit card. All enrolled Renew To The Blue Members can choose from one of the three payment plans below.

Pay In Full: Your card will be automatically charged for the full amount of your season tickets by the Mariners on each season’s designated first payment date (first automatic payment date for 2025 is Wednesday, September 4, 2024) or as soon as payment is submitted.

RESERVED MEMBER Two Part Payment: The Mariners will charge your card in the following format:

• Payment 1: 20% initial payment on each season’s designated first payment date (first automatic payment date for 2025 is Wednesday, September 4, 2024) or as soon as payment is submitted.
• Payment 2: Final 80% payment charged at each season’s final payment date (final payment date for 2025 is Monday, February 3, 2025).

FLEX MEMBER Two Part Payment: The Mariners will charge your card in the following format:

• Payment 1: 20% initial payment on each season’s designated first payment date (first automatic payment date for 2025 is Wednesday, September 4, 2024) or as soon as payment is submitted.
• Payment 2: Final 80% payment charged at each season’s Priority Season Ticket Selection date (second payment date for 2025 is Friday, November 1, 2024. Priority Season Ticket Selection date for 2025 is Monday, November 4, 2024).

Five Part Payment*: The Mariners will charge your card in the following format. 5 payments at 0% APR.

• Payment 1: 20% initial payment on each season’s designated first payment date (first automatic payment date for 2025 is Wednesday, September 4, 2024) or as soon as payment is submitted.
• Remaining Payment Dates: Final 80% payment charged in 20% intervals in accordance with each season’s designated payment plan timeline (payment dates for 2025: 11/1/2024, 12/3/2024, 1/2/2025, 2/3/2025).

* Flex Members who select this payment plan will not be eligible for Priority Season Ticket Seat Selection for 2025.

^ See Truth & Lending Terms and more information on our payment plans

Q: Can I change the payment plan type?

If you are not enrolled in Renew To The Blue, you are ineligible to pay via one of our multi-step payment plans and must pay your invoice in full by the 2025 renewal deadline. If you are enrolled in Renew To The Blue, you may change your payment plan type before each season’s designated first payment date (first automatic payment date for 2025 is Wednesday, September 4, 2024) or as soon as payment is submitted. To change your payment plan, please follow the instructions below, complete the online payment form or contact [email protected] for further assistance.

1. Log into your My Mariners Account
2. Click ‘Update My 2025 Payment Plan’ under the ‘My Invoices Tab’ at the top of the page
3. Review the 2025 payment plan update form and select your preferred payment plan for 2025. Please note, this payment plan will be recorded for future seasons
4. You will receive a confirmation email within 48 hours from [email protected] confirming your payment plan update

Q: How can I cancel my membership?

If you no longer wish to maintain your Mariners Season Ticket Membership, please contact your Account Representative.

If you do decide to cancel your membership, you will forfeit your current seating location to 2025 Seat Relocation access for current Members, lowest pricing on a Membership, consecutive member tenure, and secured priority access to 2025 Postseason as well as other member benefits.

Q: What will happen if I opt-out of Renew To The Blue Renewal Program?

Opting-out of Renew To The Blue is not cancelling your membership. The window to opt-out of Renew To The Blue for the 2025 season is August 5 to August 28, 2024.

By opting-out of Renew To The Blue, you will be forfeiting access to multi-part payment options for your 2025 membership and the Cheer Now Pay Later payment plan for any 2024 Postseason home games.

If you would like to opt-out of Renew To The Blue for the 2025 season, you can do so through the online opt-out process below or by contacting your Account Representative.

Q: What if I miss the opt-out deadline for Renew To The Blue?

The opt-out deadline deadline for 2025 is August 28, 2024. Please complete the online opt-out form before the August 28 deadline. For additional questions regarding your 2025 season ticket renewal, please reach out to your Account Representative or contact [email protected].

Q: What is Renew To The Blue?

Renew To The Blue is our auto-renewal program which makes it easy to maintain your Season Ticket Membership year over year. Enrolled Members’ season tickets will automatically renew for each successive season in the original payment method used unless you cancel your membership or opt out of the program. Easy peasy!

• Stress-free auto-renewal of your season tickets each year, starting with the 2025 Mariners season
• Annual renewal based on the original method of payment and plan unless you choose to opt out of the program
• Complete control to opt out of the program at any time before each season’s opt-out deadline*
• Exclusive access to our multi-step payment plan options

*Don’t worry, we will notify you of any pricing changes and of the approaching deadline a month in advance.

Q: When is the opt out deadline for the 2025 season?

The deadline to opt out for the 2025 season is August 28, 2024.

Q: How do I opt out of Renew To The Blue?

If you would like to opt out of the program you have complete control to do so before each season’s deadline. The deadline to opt out for the 2025 season is  August 28, 2024.

To opt out of the program, please notify your Mariners Account Representative or complete this online form.

Q: How do I view my Account Credit Balance?

Choose “Account Balance” in the menu along the top of the page and then View My Account Balance. You can also choose Account Activity that is in the sub menu of the user profile on the upper right.

Q: If I don’t use all of my Flex Membership funds or account credits resulting from returned tickets, will my balance roll over to next season?

No. All of your returned ticket account credits and Mariners Flex Membership funds must be used during the regular season for which your Membership was purchased; account balances will not roll over to the following season or Postseason.

Q: What can’t my account credit be used on?

You can use your account credits to purchase any regular season Mariners tickets as well as parking in the Mariners Garage (subject to availability), however, you cannot use account credits to purchase the following:

• Suites or Hospitality Spaces (except Legend tier Flex Membership)
• Theme & Community Tickets (see question below for more details)
• Promotional Packs
• Group Tickets
• Gift Cards
• Fangrams
• Scoreboard Messages

Q: Can I use my account credit to purchase Theme & Community Ticket Specials like Hello Kitty Night and Bark at the Park?

No. Your account credit cannot be used to purchase Theme and Community Ticket specials. However, as a member, you can purchase a Themed Event Promo Pack that include select Theme Night items without needing to purchase the special event ticket (while supplies last).

*Unfortunately, we are sold out for the 2024 season. Reach out to your Rep for more information on 2025 packs.

Note: Instructions below are for when 2025 packs become available. For more information, please head to your My Mariners Account and follow the instructions below:

1. Log into your My Mariners Account
2. Hover over the ‘’Benefits’ from the main navigation and then click ‘Purchase Group Items’ in the dropdown menu.
3. Find the items you would like to purchase and add them to your cart.

Proceed to payment. Please note that you may not purchase group items with account credit.

Unused Account Credit will not rollover to 2024 Postseason or 2025 Regular Season.

Q: In what ways can I manage my tickets online?

• Transfer tickets
• Sell tickets through SeatGeek
• Donate tickets

Q: How do I return or exchange tickets?

1. Login to your My Mariners Account.
2. Select the ‘My Events’ tab and click on the game you would like to return for account credit.
3. Click the ‘More’ icon to the upper right and select ‘Return’ from the dropdown.
4. Select the ticket(s) you would like to return from the selected game and click ‘Continue’.
5. Check the ‘Return for Account Credit to be used during the 2024 Regular Season’ option and click ‘Continue’
6. Review the details of your return and click ‘Submit’ to complete your ticket return.
7. If you would like to return multiple games, please repeat steps 2-6 for each event you would like to return.

Q: How do I return my Reserved tickets online?

Reserved Season tickets for a future game may be returned through your My Mariners Account at least 24 hours in advance of the game you are returning. All ticket returns are final and cannot be cancelled. Returned season tickets will result in an account credit that can be used to purchase future single-game tickets during the regular season.

Q: How do I return my Flex tickets online?

Flex Season tickets for a future game may be returned through your My Mariners Account at least 24 hours in advance of the game you are returning. All ticket returns are final and cannot be cancelled. Returned tickets will result in account credit added back to your credit balance that must be used during the regular season.

Q: How do I transfer or resell* my tickets?

Season Ticket Members may access their tickets on their smartphone in the MLB Ballpark app or by visiting Mariners.com/MyAccount and following the steps below:

1. Click “My Events” on the top menu.
2. Select the game you would like to manage.
3. Select an action: Transfer Tickets, Sell Tickets*, or Return Tickets (located under ‘More’). Once you have selected your action, check the boxes next to the tickets that you would like to perform this action on.
4. Confirm your action by clicking the corresponding button in the upper right hand corner.

Q: How do I donate tickets online?

To donate tickets to our ticket donation partner, Vet Tix, please follow the instructions below.

1. Sign into your My Mariners Account.
2. Click the ‘My Events’ button at the top of the page and select the event you would like to donate.
3. Once in the event you would like to donate, hover over the ‘More’ hamburger button (to the right of the My Tickets header) and click ‘Donate.’
4. You will then be able to select the seat(s) you would like to donate. Once you’ve selected your seat(s), click ‘Continue.’
5. A pop-up will appear where you can select Vet Tix as the charity you would like to donate your ticket to. Select Vet Tix and click ‘Continue.’
6. Complete the ticket donation by clicking the ‘Confirm’ button which is an acknowledgement that you will not be able to reclaim your tickets.

Once donated, you will receive an email from the Seattle Mariners confirming the donation and ticket value.

Q: What is My Mariners Account and do I have an account?

My Mariners Account is the go-to place to manage your season tickets online. This website gives you access to pay invoices, manage your tickets, and view a quick snapshot of your upcoming events. Imagine it as your own personal box office that is available to you 24 hours a day, seven days a week. All Mariners Season Ticket Members have a My Mariners Account. To access your account, visit Mariners.com/MyAccount and select ‘Sign in’ to enter your email address (the email address on file for your account) and password. If it is your first time visiting My Mariners Account, click ‘Sign in’ then choose ‘Create Account’. If you have any questions or need assistance accessing your account, please contact your dedicated account representative. Meet the Team >>

Q: Is my MLB.com account the same as My Mariners Account?

No, these are two separate accounts, but you can link the two accounts together. Once your accounts are linked, you can use either the MLB Ballpark app or My Mariners Account to manage your tickets.

Q: I’m locked out of My Mariners Account or don’t know my password, how can I gain access?

After entering your registered email address to sign in to your account choose Forgot Password and a reset code will be sent to your email address.

Q: What if I have issues accessing my digital tickets?

Helpful information regarding digital tickets can be found by clicking here. Please contact our digital ticketing experts at [email protected] or at 206-346-4001.

Q: How do I link my MLB.com account and My Mariners Account together on the MLB Ballpark app?

Follow these steps to link your accounts. You can also view mobile ticket tutorial videos here.

1. Download the MLB Ballpark app and create a free MLB.com account (or sign-in if you already have an account)
2. Click the ‘today’ tab in MLB Ballpark app
3. Tap the ‘Link Account’ button
4. Enter your email address associated with your Mariners ticket account
5. A verification email will be sent to that email address
6. Click the verification link to complete linking your My Mariners Account with your MLB.com account

Q: How do I access my tickets through the MLB Ballpark app?

Follow these steps to start managing your tickets through the MLB Ballpark App:

1. Download the MLB Ballpark app and create a free MLB.com account (or sign-in if you already have an account)
2. Link your MLB.com account and My Mariners Account, see question above for details on linking accounts.
3. Click the ‘wallet tab, where you should see any upcoming tickets you have.
4. Click the ticket to view it for entry into the ballpark, or to forward to your guest.
5. To resell, donate or return tickets, you must log into your My Mariners Account, not the MLB Ballpark app.
6. Once on the sign in page, click the bottom center button to request desktop site of My Mariners Account for full access to resell, donate or return tickets.

Q: What are my Mariners Season Ticket Member benefits?

All Mariners Season Ticket Members enjoy a host of seasonal and year-round benefits. Please visit your benefits home page to learn more about your exclusive Member benefits, significant savings and exclusive opportunities.

Q: How do I access my digital ID Card?

Your Season Ticket Member ID Card is your ticket to unlocking some of your exclusive Member benefits, including a discounts at Mariners Team Stores and The Boxyard. Please follow the steps below to access your ID Card.

1. Open the MLB Ballpark app on your mobile device. If you don’t have the MLB Ballpark app, download it from the App Store or Google Play Store
2. Select the Mariners tab from the bottom menu.
3. Click on the Season Ticket Member HQ button, then click STM ID Card at the top of your screen.
4. Present your digital ID Card when instructed in order to maximize your Member benefits.

Q: What is tenure and how does it factor into my membership?

Tenure is determined by how long you consistently maintain your membership year after year. If you do not renew your membership for a season, your tenure starts over back at zero. Tenure is extremely important as we use it to factor in priority access for presales, Postseason tickets, Member events, and more.

Q: How many games are available for purchase now?

Tickets are on sale now for all 2024 Regular Season home games. Please note that with increased excitement for Mariners baseball this season, tickets are moving faster than ever before. With some games already sold out this season, please look to lock in games that are important to you sooner than later, so you don’t miss out.

Q: Can I buy single game tickets at a discounted rate?

Yes! Mariners Season Ticket Members have the opportunity to access single-game tickets at their discounted Member rate (plus NO FEES). Click here

Q: How many discounted tickets can I purchase with account balance per game?

You can purchase up to 12 tickets per game with account balance.

Q: Can I access printed tickets?

Similar to other venues, T-Mobile Park is 100% digital tickets. Digital tickets are the safest method of ticket distribution to help reduce the risk of counterfeit, stolen or lost tickets. Please make sure you download and transfer individual tickets to each member of your party via mobile smartphone, prior to arriving at the ballpark.

Q: What is a Press Club Lounge Pass?

A Press Club Lounge Pass is a guest pass that provides access to the unassigned interior seating of the Press Club. Press Club Lounge Passes are not available to the general public for purchase – only eligible 2024 Season Ticket Members have access to purchase passes.

Q: What is included in the purchase of a Press Club Lounge Pass?

In addition to all-inclusive food & beverage and access to the non-ticketed tables, chairs and lounge interior of the Press Club, the purchase of a Press Club Lounge Pass will include a ticket in the Terrace Club and VIP Parking. If you choose to sit in your assigned Terrace Club seat, you will have re-entry privileges until the end of the game.

Q: How many Press Club Lounge Passes can I purchase?

Eligible 2024 Season Ticket Members can buy up to eight (8) Press Club Lounge Passes per game (subject to availability).

Q: How do I purchase a Press Club Lounge Pass?

Eligible Mariners Season Ticket Members can purchase Press Club Lounge Passes via their My Mariners Account or by contacting their Mariners Account Representative. Passes must be purchased at least 24 hours prior to the scheduled games first pitch and during regular business hours (M-F: 8:30 a.m. - 5:30 p.m.).

Q: Can I use account credit to purchase Press Club Lounge Passes?

Yes. All eligible Season Ticket Members can use their account credit to purchase Press Club Lounge Passes. Go to your My Mariners Account or contact your Mariners Account Representative to purchase your passes today.

Q: Are Press Club Lounge Pass available for resale?

No. Press Club Lounge Passes are not available to resell. They can be returned for credit up to 24 hours prior to first pitch.

Q: If there are open exterior seats in the Press Club can my Press Club Lounge Pass guests sit there?

No. Like in any other area of the ballpark, guests must sit in the seat designated on their gameday ticket or in the un-assigned soft seating provided inside the Press Club.

Q: Is my party able to rotate who sits in assigned exterior seating?

No, only those with assigned Press Club exterior seating are able to sit in the exterior seating. Lounge Pass holders will have access to un-assigned interior seating in the Press Club.

Q: Are Press Club Lounge Pass available for all games?

Yes. Press Club Lounge Passes are available on a first come, first served basis for all regular season home games (subject to availability).

Q: What do I do if I am ineligible for a Lounge Pass?

Reach out to your Mariners Account Representative to discuss Membership plans that include Press Club Lounge Pass eligibility or email [email protected].

Q: How do I access ADA seating? 

ADA seating is available for purchase online at Mariners.com/Tickets. For assistance, contact customer service at 206-346-4001. 

Q: Can I buy tickets in the Hit-it-Here Café? 

Tickets for the Hit it Here Cafe will be made available 1 week prior to the game. 

Q: Will group tickets be available? 

Yes. Group tickets are on sale for the 2024 regular season. For group tickets please contact our Group Sales department. 206-346-4001. 

Q: Can I get tickets at the box office? 

Any fan having trouble with digital tickets should visit our Ticket Help Windows at either the Home Plate or Left Field Box Office.