MLB.TV Help Center

How to Restore an Apple Store Purchase

Follow these steps to restore an Apple Store purchase from the MLB app:

  1. Verify that the 16.1.1 version or later of the MLB app is installed. You can check this by tapping "About the MLB App" in Account Settings accessed via the Browse menu icon in the top right.
  2. Tap on the Browse menu, accessed in the upper right of the Home tab.
  3. Tap on "Restore Account"
  4. Restore your purchase using the "Restore" button on the bottom of the paywall.

NOTE: A restore can only be completed on devices which share the same Apple ID as the initial purchase. Prior to attempting to restore an Apple Store purchase, navigate to the Account Settings accessed in the top left of your home tab and ensure that you are logged out.

iOS customers must stream from the MLB.TV app and not via the device browser.