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HOW TO LIVE THE LONDON SERIES

Welcome to MLB World Tour: London Series 2024. Here you'll find everything you need to know about attending and getting the most out of this summer's games.

London Series will be an action-packed day out, both on and off the field. With world class entertainment, themed bars, MLB stores and New York and Philadelphia inspired food, we know you'll enjoy your day at the ballpark.

Still haven’t got your tickets? There’s still time.

Before we get started, here are a few top tips that will help you experience the very best of Major League Baseball in London:

  1. Don't forget your ticket – general admission guests will receive electronic / mobile tickets through your Ticketmaster App or website-based Ticketmaster account, approximately two weeks before the event. If you booked via London Stadium you will receive your digital tickets no later than five days before the event via TX.IS, with instructions on how to claim your downloadable tickets. Please add [email protected] to your safe senders list and look out for the email.
  2. Plan your journey – plan your journey to London Stadium in advance, visit Transport for London’s website for the latest travel updates https://tfl.gov.uk
  3. Arrive early – gates open three hours prior to first pitch. We encourage guests to arrive early to leave adequate time to clear security and bag checks. There will be a range of fun things to see and do around London Stadium including baseball batting and pitching activities, DJs, live entertainment, American food and official MLB shops.
  4. Leave your bags at home - guests are encouraged to leave bags at home to expedite the stadium entry process. Those who do need to bring a bag must ensure they are no larger than A4 in length and width (297mm maximum dimension) and have them ready to be checked upon arrival.

SCHEDULE

THINGS TO SEE AND DO

A Carnival of Americana

A range of fun, interactive and family-friendly activities will be on offer around London Stadium before first pitch, including baseball pitching and batting activities, roving entertainment, DJs and other live music acts, face painting, MLB photo opportunities, MLB merchandise shops, and team mascot appearances.

The Bleacher Bar is the place to be around the concourse with resident DJs Jamie Anne (Saturday) and DJ W8 (Sunday) providing a party atmosphere with New York and Philadelphia inspired set lists. There will also be two fan zones for the Mets and Phillies with themed bars; you can head to the Amazin' Alehouse in the Mets Zone, or grab a drink at the Liberty Bell Bar in the Phillies Zone.

You can read about some of the highlights in our two blogs 'Top 5 Things You Won't Want to Miss at London Series 2024' and 'Top 5 Food and Drinks You Must Try at London Series 2024'.

London Stadium will open three hours before the first pitch, 3.00 p.m. BST (local London time) on Saturday June 8 and 12.00 p.m. BST (local London time) on Sunday June 9.

We encourage you to arrive early and soak up the authentic ballpark atmosphere to make the most of your day.

To view a map of the stadium concourse activities, fan zones and food outlets please click here.

Pre-Game Entertainment

Once you have taken in all there is to experience around the outer and inner concourse, it will be time to take your seats where the live entertainment will continue with our pre-game shows. Our resident house band Soul Symphony and DJ Jamie Anne will be returning for another year, with a debut London Series appearance from DJ W8 to get the party going before the teams emerge onto the field for the national anthems. The Saturday game will see both anthems performed by special guests from the NHS National Choir. For the Sunday game we will welcome Broadway musical star Marisha Wallace to give her rendition of The Star-Spangled Banner, alongside Welsh classical singing sensation Katherine Jenkins to sing God Save the King..

FOOD & DRINK

A Taste of America

London Stadium will be transformed into Europe's greatest ballpark that will include a true taste of America.

On offer will be signature dishes from the home cities of the Mets and the Phillies, New York and Philadelphia. Look out for the famous Boomtown Hot Dogs and Chilli Nachos, New York pastrami sandwiches and Philly Cheesesteaks.

A range of souvenir cups and limited-edition products will be available to purchase on the day.

Please Note: Ticket holders may not bring outside food and beverage into the ballpark unless there are proven medical grounds for doing so. Ticket holders may bring their own empty plastic or metal drinking bottle.

Bars

The event is fully licensed and both non-alcoholic and alcoholic drinks will be on sale throughout London Stadium. Responsible drinking is always encouraged.

Head to the Bleacher Bar, Amazin' Alehouse and Liberty Bell Bar located on the Stadium concourse, grab a drink and soak up the atmosphere before the game. Bars and food outlets will remain open throughout the games.

Water Refill Stations

There are water refill points around the stadium so you'll be allowed to bring empty plastic or metal bottles of any size.

To view map of the stadium concourse activities, fan zones and food outlets please click here.

MLB OFFICIAL MERCH

There will be a wide range of MLB products available at the London Series. Arrive early to avoid disappointment.

MLB Superstore (accessible to ticket holders ONLY)

There will be an MLB Superstore of over 1,000sqm, accessible to all ticket holders on the day their tickets are valid. The MLB Superstore will be open from 11:30 a.m. on Friday June 7, 3:00 p.m. on Saturday June 8, and 12:00 p.m. on Sunday June 9. The MLB Superstore is located by Bridge 2 to the North of the stadium. The Superstore will include products not just from the Mets and Phillies, but from all 30 teams in adjustable and fitted caps.

In addition to the Superstore there will be a number of MLB Official Merchandise locations situated around London Stadium. See our stadium map for further details here

Non-Ticket Holders

For non-ticket holders an MLB official merchandise location will be positioned outside the ticket perimeter at the entrance to the Queen Elizabeth Park from the Westfield Shopping Centre (adjacent to the Aquatics Centre). Holding all event products as well as jerseys, apparel and headwear for the Mets and Phillies, this store will be open on Friday June 7 from 10:00am until 6.00 p.m., Saturday June 8 from 10.00 a.m. and Sunday June 9 from 10.00 a.m.

Cashless Shopping

All stores are cashless. All major credit & debit cards are accepted as well as Apple Pay and Google Pay.

Click & Collect

The Click & Collect platform will open from Friday May 24 and orders can be placed from this date up until midnight on Friday June 7. Please check back for more information at that time if you would like to pre-order any official merchandise to collect within the ticketed area on the day. Please note the Click & Collect service is available to event ticket holders only.

Check out our retail FAQs for more information

GETTING TO LONDON STADIUM

Whether you are local or coming from overseas London Stadium benefits from the capital's best transport links making your journey as seamless as possible.

Whether coming by car, public transport or air, it's important to plan ahead. You'll see a Stadium Bridge and an Entrance clearly marked on your ticket. To ensure the smoothest entry to the venue, please make your way to the Bridge listed on your ticket. Hospitality guests can cross any bridge and enter via Entrance B. Visitors who require Accessible entry will have dedicated lanes on each bridge.

You can download our 'How to Get Here' map here.

Details of various transport link options to get to London Stadium are outlined below:

London Stadium uses what3words to help find precise locations at the venue, such as bridges, entrances and exits, lifts and ticket offices. Every 3m square has been given a unique combination of three words: a what3words address. We have added some popular locations here for the Stadium, find each location by clicking on the link or entering the corresponding three word address into the what3words app. Download the free app.

  • Hospitality Entrance: ///glove.again.buddy
  • Bridge 1: ///laws.wages.ladder
  • Bridge 2: ///global.roof.dishes
  • Bridge 3: ///sing.farm.gave
  • Bridge 4: ///frost.inch.common
  • Bridge 4 Lift: ///longer.doors.rust
  • Bike Rack (Bridge 4): ///spare.keep.match
  • Bridge 5: ///slang.club.globe
  • Box Office / Ticket Collection: ///modern.critic.shop

Stratford (15-minute walk) is best accessed by the following services:

  • Central and Jubilee London Underground lines

  • Docklands Light Railway (DLR)

  • National Rail services operated by Greater Anglia and C2C

  • London Overground trains

  • Elizabeth Line

  • Stratford International (15-minute walk to London Stadium)

For additional information regarding train travel to London Stadium, visit Transport for London's website here: https://tfl.gov.uk

Guests travelling by bus to London Stadium can do so by a variety of TFL services. For more information regarding bus travel to London Stadium, Transport for London’s website here: https://tfl.gov.uk

Stratford and Stratford City bus stations are both located in close proximity to Stratford station itself.

Cyclists can make use of the London Cycle Superhighway, extending from central London (Aldgate) to Stratford City. For more information visit: https://tfl.gov.uk/modes/cycling/routes-and-maps/cycleways

Visitors can make use of the Bike Racks at Bridge 3 or 4 or near UCL / AMO Orbit (Bridge 5) or elsewhere in the Queen Elizabeth Olympic Park. Spaces are limited so arrive early to secure your place.

Cyclists taking advantage of the London Cycle Hire Scheme (Santander Bikes) can access an extensive network of docking points for London’s cycle hire scheme, making it even easier to access the Park on two wheels.

There are multiple docking stations spread across Queen Elizabeth Olympic Park alone. Docking station that are closest to London Stadium are listed below. Cycle Hire bikes must not be left elsewhere around the Stadium.

  • Copper Box Arena
  • Monier Road
  • The Podium
  • Stratford Station / Montfichet Road

Using a Lime Bike? Some London Boroughs require Lime e-bikes to be parked in "mandatory parking areas". That means you must leave your e-bike in designated parking bays. Check before travel via the Lime Bike app. Read more.

We encourage all our visitors to think seriously about how they make their journeys, especially with visitors able to take advantage of the extensive public transport network servicing London Stadium.

There will be road closures active around the venue during event days to allow fans to arrive and leave the venue quickly and safely.

There is no general spectator parking at London Stadium.

For more information regarding accessibility and Blue Badge parking visit London Stadium website information here. For those wishing to travel by motorbike, the closest parking to London Stadium is situated in Stratford International and Stratford Westfield.

Please note that roads are subject to closures on event days, and we recommend all visitors plan journeys accordingly. The temporary taxi rank on Montfichet Road can only be accessed from the north when event day road closures are in place.

There is also a dedicated minicab/private hire zone at Westfield Stratford on the lower ground floor near Car Park A and Waitrose where you can book a minicab or Uber.

London Stadium is easily accessible to visitors travelling from further afield, with the following travel plans recommended to guests. The final leg walk to London Stadium from Stratford and Stratford International stations is approximately 15 minutes.

From London Heathrow (60 to 100 minutes depending on route)

  • Take a direct service on the newly opened Elizabeth Line (approx. 60 minutes)
    or
  • Take the Piccadilly line to King's Cross St Pancras
  • Walk to St Pancras International station (five minutes)
  • Take the Southeastern train service to Stratford International
  • Walk to London Stadium

From London Gatwick (approximately 80 minutes travel time)

  • Take the Thameslink train to St Pancras International
  • Then board the Southeastern train service to Stratford International
  • Walk to London Stadium

From London Luton (approximately 80 minutes travel time)

  • Take the Luton Airport shuttle bus, or 888 bus service to Luton train station
  • Take the Thameslink service to St Pancras International
  • Then take the Southeastern service to Stratford International
  • Walk to London Stadium

From London Stansted (approximately 60 minutes travel time)

  • Take one of the regular coach services to Stratford
  • Then walk to London Stadium

From London City Airport (approximately 40 minutes travel time)

  • Take the DLR service to Stratford
  • Walk to London Stadium

From London Southend Airport (approximately an 80 minutes travel time)

  • Take the Greater Anglia train service to Stratford
  • Walk to London Stadium

London Stadium provides designated walking routes to Stratford Stations to support the safe journey home of all fans who attend events at the venue.

Queen Elizabeth Olympic Park is a large, open public area and with a sell-out (60,000+ people) expected for both games, use of these routes is necessary to ensure guests reach public transport hubs as quickly and safely as possible.

It is expected that fans will reach Stratford station within 50 minutes of leaving London Stadium. To ease congestion into Stratford station, stop and go signs are in operation on all routes, with stewards on hand to offer advice and to direct guests to their desired transport hub. If you are held on your walk to Stratford it will only be for a very short time and is to ensure the safe passage of guests into the station.

Other stations within close walking distance to London Stadium include Hackney Wick, Pudding Mill Lane and Bow Road – all connect to the wider TFL network.

The safety of all guests visiting London Stadium is of paramount importance. Please assist our stewarding teams to ensure your journey home is as smooth as possible.

ADDITIONAL INFORMATION

Accessible Travel

We take pride in providing accessible services to all our visitors. This includes a wide range of features, facilities and services to support our disabled visitors.

Getting to the Stadium…

Tube and Train + Shuttle Bus Service

For supporters visiting London Stadium via the following services - the Elizabeth, Jubilee & Central Lines, DLR and London Overground to Stratford and Stratford International stations, the following accessible features are available:

  • Low-level ticket machines and a dedicated gate to the right of the ticket barriers for wheelchair access
  • Induction loops
  • Step-free access to all platforms with lifts
  • Step-free bus stops
  • Accessible toilets
  • Assistance dogs welcome

Accessible Shuttle Bus

An accessible shuttle bus will take people from Stratford station and drop-off at Bridge 3. On exiting the stadium, the bus will be at Bridge 3 to take people back to Stratford station. Please be mindful that on exit the service may be busy. The service will operate from 30 minutes before gate opening times until one hour post event. Bridge 3 provides step free access, and here you will also find our Accessibility Support volunteers who will be able to assist with any further support needed.

Blue Badge Parking

There will be no general parking at the stadium itself. There will be limited parking for Blue Badge holders. Event day Blue Badge parking passes will be issued on a first come first served basis. Those ticket holders wishing to apply for a Blue Badge parking pass should purchase via https://www.eticketing.co.uk/londonstadium/Events.

The exact location, directions and opening hours of the Blue Badge parking area will be confirmed when booking. Visitors purchasing Blue Badge parking will be contacted closer to the event, to gather details such as car registration and Blue Badge number. Please add [email protected] to your safe senders list to ensure you receive email communications..

Venue Accessibility

Guests holding tickets for accessible seating can use any entrance to enter London Stadium.

The main concourses are level and step free, with accessible lifts spread across all levels.

Accessible Seating

Accessible seating is available on each level at London Stadium, including: aisle seats, seats with few or no steps nearby, seats which have nothing directly in front of them, and those closest to toilet facilities.

Numerous rest areas and benches are located across Stadium Island and Queen Elizabeth Olympic Park.

Kindly note that if you have your own wheelchair, it will be left in designated areas at the owner's risk.

Assistance Dogs

Assistance dogs are welcome into London Stadium, and can stay in wheelchair bays. Kindly note that any assistance dogs must remain with their owner at all times. There is a dog relieving station at Bridge 4. There is also a dog waste bin at this location.

Catering Kiosks

All concourse catering units in close proximity to wheelchair-accessible seating areas have been designed to accommodate wheelchair users.

Toilets / Changing Rooms

All of London Stadium’s accessible toilets are unisex, and available on all levels close to wheelchair bays. These facilities are larger than standard wheelchair-accessible toilets and include a height-adjustable changing bench hoist and room for up to two PAs.

London Stadium has three changing places facilities, two situated on podium level, and one on the Stadium's upper tier.

For more information, or for access, simply speak to one of our friendly stewarding and volunteer team within the venue.

Stadium Opening Times

London Stadium will open three hours before the first pitch, 3.00 p.m. BST (local London time) on Saturday June 8 and 12.00 p.m. BST (local London time) on Sunday June 9. Entertainment, including food and beverages will be on offer throughout the day.

Prams & Strollers

Strollers and prams may be brought and stored at the venue, at the owner's risk.

Scooters and Skateboards

Scooters, skateboards and any other transport favoured by our youngest fans are not permitted at London Stadium and there are no facilities to store these items outside the venue. Ask a steward for more information on entry.

Cashless Payments

All payments at London Stadium are cashless, for ease, speed and safety. Please be prepared to make payments via card and contactless.

Free Stadium WI-FI

Free Stadium WI-FI means that you can connect with stable and fast speeds throughout the concourse and on the island – join LSFreeWIFI and enter your details to connect.

Baby Changing

Baby changing facilities are available on each level of London Stadium. On an event day, simply ask one of our friendly stewarding team for the closest baby change location to your seat.

London Stadium, in conjunction with Major League Baseball, has established the following security procedures for entrance into the ballpark:

Gates open three hours prior to first pitch (start of game). Guests are encouraged to leave bags at home to expedite the stadium entry process. Those who do need to bring a bag must ensure they are no larger than A4 in length and width (297mm maximum dimension) and have them ready to be checked upon arrival.

Metal detectors are present at all London Stadium entry points. Those with prohibited items will have to dispose of them. Individuals who are unable to pass through a metal detector due to special circumstances will be checked with a hand-held device.

All items permitted into the Stadium will be inspected. Only bags no larger than A4 in length and width (297mm maximum dimension) will be permitted.

Prohibited Items

Prohibited items are as follows and will not be permitted into the stadium:

  • Bags greater than Foolscap / A4 size
  • Balls of any sort (non MLB purchase)
  • Beach balls and other inflatables
  • Canned drinks purchased outside Stadium island
  • Darts
  • Drones / UAVs
  • Fireworks, explosives & weapons of any Kind
  • Glass
  • Handheld 2 way radios/scanners
  • Hard sided coolers
  • Helmets
  • Illegal substances
  • Large umbrellas
  • Laser pointers
  • Musical instruments and noise devices
  • Non Stadium foodstuffs and liquids (with the exception of empty water bottles)
  • Professional zoom lens cameras
  • Skateboards, rollerblades and scooters
  • Unauthorised work tools

London Stadium may prohibit additional items as deemed necessary PLUS ANY OTHER ITEM LIKELY TO CAUSE INJURY OR ANNOYANCE. These items are banned and must not be allowed into the Stadium.

Your ticket(s) will be issued by the vendor that sold you the ticket(s).

Ticketmaster - you will receive an email to confirm your ticket purchase immediately, and the ticket(s) will be sent to you approximately two weeks before the event.

London Stadium - you will receive an email to confirm your ticket purchase immediately, and the ticket(s) will be digitally sent to you no later than five days before the event via TX.IS, with instructions on how to claim your downloadable tickets. Please add [email protected] to your safe senders list and look out for the email.

Hospitality Tickets - your ticket(s) will be issued approximately two weeks prior to the event via a dedicated ticketing app. More details regarding the app will be shared with Hospitality guests shortly.

Please visit our FAQs for more information about ticketing.

Please visit our Hospitality website for information related to Hospitality at the MLB World Tour: London Series 2024.

You can contact the Hospitality team via email on [email protected] or via telephone on +44 20 7593 5283 if you require any more information.