Theme Night & Community Night FAQs

A valid Theme Night or Community Night game ticket is one that was purchased directly from the Brewers, either online at brewers.com/themenights or brewers.com/communitynights, over the phone at (414) 902-4000, or at the American Family Field ticket windows. Your Theme Night and Community Night tickets will include your item and redemption instructions on your game ticket.

No. The only way to receive the item is to buy the specific Theme Night or Community Night ticket.

To obtain your item, you must present a valid Theme Night or Community Night game ticket to be scanned at the item redemption location. Tickets can be digitally delivered via the MLB Ballpark app or printed on Brewers ticket stock.
Theme Night and Community Night items can be picked up on the day of the game at the redemption tables found near section 406 on the Terrace (excluding Bark at the Park).
Item distribution concludes one (1) hour after the first pitch, so be sure to head to your redemption location once you've entered the ballpark.
One item may be redeemed per valid Theme Night or Community Night game ticket; max of 10 total items may be picked up per person.
If picking up more than 10 items, please contact the Ticket Office at [email protected] to coordinate an alternate pick-up time, after the conclusion of the Theme Night, during regular business hours: Monday through Friday between 9 am and 6 pm.

If redeeming more than one item, you must present an equal number of valid Theme Night or Community Night game tickets. Please limit your pick-ups to 10 items per person to allow a timely redemption process for all fans.
If your tickets are bought through the Group Sales office, please contact your Group Sales rep to coordinate an alternate pick-up time, after the conclusion of the Theme Night, during regular business hours: Monday through Friday between 9 am and 5 pm.

Yes. Please bring your Theme Night or Community Night game ticket to the Inside Ticket Windows on the Field Level behind home plate before the conclusion of the 6th inning.
If you are unable to collect your item before the 6th inning, you may claim your item within 30 days of the game date if your game ticket has not been scanned for redemption. Email [email protected] to arrange a pick-up time during regular business hours: Monday through Friday between 9 am and 6 pm.

You can select your desired size at the time of purchase. In most cases, size charts are provided for each item online.
You may contact the ticket office to change sizes after you buy your special theme night ticket if inventory for your desired size is still available.
Once you pick up your sized item at redemption, exchanges will not be offered.

If you receive a defective or damaged item, it can be exchanged on the day of the game at the redemption table. We encourage everyone to review their items at pick up/redemption.
Damage is defined as an item that is broken or missing parts. You must turn in your damaged item to receive a replacement item. Damaged items do not include minor defects or production variables.
Whether a product is considered damaged and can be exchanged is at the sole discretion of the Milwaukee Brewers.

No. Season tickets DO NOT include the Theme Night or Community Night items. If you are interested in the item, you must buy from the special Theme Night or Community Night ticket page. Please contact your Season Ticket Rep with questions.

Yes, for the recipient to obtain the Theme or Community Night item, he or she must present a valid Theme Night or Community Night game ticket at the redemption location.

For more information, please contact the Brewers Ticket Office by phone at (414) 902-4000, or email us at [email protected]. Regular business hours are Monday through Friday from 9 am to 6 pm.