The Stadium Tour at Truist Park

Important information regarding the purchase of tickets:

This is a rain or shine event. Please save your confirmation email. Please have your mobile tickets ready for display when coming to the show (click on the view tickets link in your email to view the mobile ticket on your phone via the Ticketmaster app). Tickets will not be printed at the Truist Park Ticket Office.

Entering Truist Park

• If you purchased a Floor (FLR) ticket, you may only enter the 1st Base or 3rd Base Gates to receive your floor access wristband. You must receive your floor access wristband prior to entering the floor.
• If you have a floor seat and need accessible assistance accessing the field without using stairs, please check in at Guest Services located at Section 111 for assistance.
• If you purchased a non-floor ticket, you may enter any gate.
• Bags are prohibited at Truist Park. Exceptions include medical bags no larger than what is required to transport necessary medical equipment, diaper bags, and single compartment clutches no larger than 5”X9”. All bags will be inspected upon entry.

Artist Meet & Greets/VIP Passes:

All fans that purchased Meet and Greet or VIP tickets should have received a separate email with check-in details, etc.

Ticket Office:

All tickets for Def Leppard/Motley Crue/Poison/Joan Jett and The Blackhearts must be purchased online or via phone (800-745-3000)

Fees:

Per ticket fees and per order fees will apply to all online and phone ticket purchases. There is no fee for mobile delivery of tickets.

Ticket Limits and Age Restrictions:

There is an eight (8) ticket limit per order, person, household, credit card or entity during all ticket sales to the general public. Purchases made above this limit may be cancelled and ticket fees may not be refunded.

All patrons, regardless of age, require a ticket.

Accessible (ADA) Seating:

Accessible seats are offered in all price categories. These are subject to availability and sold on a first-come, first-served basis. Day of show ADA seating is subject to availability. Advance purchase is recommended.

Wheelchairs are available at all gates on a first-come, first-served basis. They are provided as transportation to guests with disabilities or limited mobility and may not be kept during the show.

Field Level Tickets:

All ticket locations on the field are reserved seating locations.

Obstructions/Relocations:

Obstructed seats are determined by the promoter and have been removed from sale. Should there be an obstruction day of the event that was unforeseen, it's up to the promoter and venue to issue a relocation. Seats located by railings or other standard objects are not considered obstructed and no relocation will be offered. Any relocations are at the discretion of the promoter and venue.

Parking:

Concert parking will be available in numerous lots surrounding Truist Park. All guests are encouraged to secure their parking pass in advance. Concert parking will be available soon at braves.com/parking.

Seat Numbering System:

Looking at a particular section of seats from the top/back of the section towards the field/stage, seats are numbered lowest to highest from right to left.

Ticket Resale:

Purchasing or selling through a third party is at the discretion of the patron.

Weather Policy:

The show is rain or shine. In the case of severe weather, further information will be announced closer to show date.

Questions regarding my ticket order:

Q: I purchased tickets and received a confirmation but I can't print them?
A: Print at home PDF tickets are not accepted at Truist Park. If you can access your confirmation email, look for the link to log into your Ticketmaster account and view your tickets on your mobile phone. You can also access your mobile account via the Ticketmaster app. If you cannot find your confirmation email, please contact Ticketmaster (800-745-3000) so a customer service agent can assist you.

Q: I am a member of the Braves A-List and own season tickets. Do I get my same seat location for the concert?
A: No, concerts at Truist Park are promoted by Live Nation and are not related to your Braves A-List Membership.