Season Ticket Member Exchange Program

• Monday - Thursday games may be exchanged for available Monday - Thursday games
• Friday - Sunday games may be exchanged for any available games
• Available game dates for the ticket exchange program are subject to change
• You can view the game dates available for exchange once you log in to your MyTickets account and initiate the exchange process
• Seat locations are subject to availability
• Request one game date OR parking pass exchange per transaction
• If you exchange for tickets that have a higher value*, you will be required to provide payment at the time of exchange
• Must choose a new game date to exchange into at the time of transaction
• Your exchange must be for the same number of tickets (for example, if you are turning in 4 tickets you must choose 4 tickets to replace them)
• A maximum of ten (10) tickets can be exchanged per game
• The following types of tickets are not eligible for exchange: tickets from unused past game dates, tickets posted for resale, previously exchanged tickets, single game and group tickets, complimentary tickets
• Games dates not listed as available for exchange may be purchased using your Season Ticket Member discount through your MyTickets online account manager.
• Online exchanges cannot be completed on your mobile device through the MLB Ballpark app. All exchanges must be completed through your MyTickets online account manager.

*The value of the new tickets may be higher due to a change in the seating tier and/or location.

• Log in to your MyTickets account with the email address associated with your season tickets
• From the Menu, click "My Reds Tickets" and then click "Exchange"
• Use the month dropdown and choose the game and seat(s) OR parking pass you would like to exchange and click "Continue"
• You cannot exchange tickets and parking in the same transaction. You will need to exchange the seats, and then repeat these steps to exchange parking.
• Review what you are exchanging and click "Find Eligible Events"
• Select the game you would like to exchange into from the list of available games
• Pick your seats from the map and click "Continue"
• Review your exchange and check the box to agree to terms and then click "Place Order"
• If you exchange for tickets that have a higher value*, you will be required to provide payment at the time of the exchange
• All exchanges will be delivered via the MLB Ballpark App to the primary season ticket member.

*The value of the new tickets may be higher due to a change in the seating tier and/or location.