The window for this ticket offer has now passed.
Thank you for being a part of our unforgettable 2019 season!
OUR GRATITUDE FOR YOUR NATITUDE
The 2019 World Series Champions have World Champion fans - and you deserve the best ticket offer in Major League Baseball! As a demonstration of our Gratitude for your Natitude, we are offering a 50% bonus credit for your commitment to the Washington Nationals.
2020 buyers will receive a 100% credit for the amount you spent on tickets and parking passes during the 2020 season (less certain associated fees) for any games you were unable to attend due to the COVID-19 pandemic. You will also receive a free 50% bonus credit as a token of our Gratitude for your Natitude.*
New buyers who purchased a 2021 ticket plan will also receive a free 50% bonus credit based on the value of tickets and parking passes paid for by December 15, 2020 (less certain associated fees).**
Please refer to our FAQs to answer your questions regarding tickets.
We will continue to monitor ongoing events and evaluate best practices and precautions as recommended by public health experts. We will make an announcement when policy changes allow fans to attend games and events at Nationals Park once again. We thank you for your patience, understanding, and for being a Nationals fan during this unprecedented time. To paraphrase the voice of the Washington Nationals, Bob Carpenter, we can’t wait to see… you... SOON!
*For 2020 buyers, your total credit is the value of tickets and parking passes that you purchased to 2020 Washington Nationals exhibition and regular season home games, less certain associated fees, plus 50%. Your total credit is valid for 2020 and 2021 regular seasons only. Additional restrictions and eligibility criteria apply. For full terms and conditions of the 2020 program, please visit www.nationals.com/CreditTerms.
**For new 2021 buyers, your bonus credit is equal to 50% of the amount paid towards tickets and parking passes for the 2021 season by December 15, 2020, less certain associated fees. Additional restrictions and eligibility criteria apply. For full terms and conditions of the New Buyer 50% Bonus Credit program, please visit www.nationals.com/BonusTerms.
Frequently Asked Questions
What is the 50% Bonus Credit program for 2020 buyers?
For 2020 buyers, we are excited to offer a 100% credit for the amount you spent on tickets and parking passes (less certain associated fees) for any 2020 regular season games you were unable to attend due to the COVID-19 pandemic. Your 100% credit can be put towards any ticket purchase. We will also provide an additional free bonus credit of 50% on top of what you originally paid* for your loyalty during this unprecedented time. For full program terms and conditions, please visit www.nationals.com/CreditTerms.
2020 Loyalty Bonus Example: If you purchased a $50 ticket to a 2020 Nationals regular season game, you will receive a full $50 credit that you can put towards any ticket purchase. In addition, you will receive a $25 bonus credit.
The bonus credit (for those who request this option) will be calculated based on amounts paid as of December 15, 2020 (extended from October 1!).
*For 2020 buyers, your total credit is the value of tickets and parking passes that you purchased to 2020 Washington Nationals exhibition and regular season home games, less certain associated fees, plus 50%. Additional restrictions and eligibility criteria apply. For full program terms and conditions, please visit www.nationals.com/CreditTerms.
What is the 50% Bonus Credit program for new 2021 buyers?
For new 2021 buyers, we are offering you a 50% bonus credit based on the value of 2021 ticket plans and parking passes paid for by December 15, 2020**. This 50% bonus credit can be redeemed during the Washington Nationals 2021 regular season for (i) additional tickets to home games, (ii) food and beverage concessions and merchandise, and/or (iii) a ticket donation to frontline workers, first responders, or other organizations/associations supporting the community through Washington Nationals Philanthropies. For full program terms and conditions, please visit www.nationals.com/BonusTerms.
2021 New Buyer Bonus Credit Example: If you purchased a $5,000 ticket plan for 2021 and paid $2,000 towards that plan by December 15, 2020, you will receive a $1,000 bonus credit for use on additional tickets, food and refreshments, merchandise, or a ticket donation during the 2021 regular season.
If you have any questions, please call 202.675.NATS (6287) or email [email protected].
**For new 2021 buyers, your bonus credit is equal to 50% of the amount paid towards tickets and parking passes for the 2021 season by December 15, 2020, less certain associated fees. Additional restrictions and eligibility criteria apply. For full terms and conditions of the New Buyer 50% Bonus Credit program, please visit www.nationals.com/BonusTerms.
I purchased tickets through a resale site. Will I receive a credit or refund?
All tickets purchased through a resale site (e.g., StubHub, Vivid Seats) will be subject to the policy of the ticket marketplace through which the tickets were purchased. Please contact the site’s customer service department for more information.
Health & Safety
What precautionary steps are you taking at Nationals Park?
The safety of fans and employees is of the utmost importance to the Nationals organization as we prepare for the potential return of fans. We have regular communication with our front office employees, scouts, players and event staff to educate them on CDC protocols related to health & wellness and safety precautions. We are also in close contact with Levy Restaurants to ensure the safety of guests who will be dining at Nationals Park once the stadium reopens to host events. Since the start of 2020, we have enhanced our rigorous cleaning processes by increasing deep cleaning schedules at all of our facilities. We also plan to add additional hand sanitizer stations around Nationals Park, and to increase public awareness messages promoting good hygiene practices among employees and fans.
How are the Nationals helping the Washington, D.C. community during this time?
Please visit nationals.com/resources to learn more about the Nationals’ philanthropic efforts to assist those in need throughout the Washington D.C. community during this unprecedented time.
Nationals Park Events
Nationals Park was set to host several concerts and events on non-gamedays. What is the status of those events?
- Hella Mega Tour with Green Day / Fall Out Boy / Weezer – August 8, 2021
- Spartan Stadion – September 11, 2021
- Congressional Baseball Game for Charity – September 29, 2021
Additional updates:
- The Stadium Tour with Mötley Crüe and Def Leppard has been rescheduled to June 22, 2022
- The Guns N’ Roses Concert scheduled for July 13, 2021 has been cancelled.
Please visit nationals.com/natsevents for more information.
Additional Information
Is the Nationals Team Store open?
The Nationals Team Store is open. The current modified hours of operation are Tuesday - Saturday, 11:00am - 4:00pm. The store will be closed on Sunday and Monday for cleaning.
Fans can shop for Nationals merchandise remotely from the Nats Virtual Team Store. Follow @NatsTeamStore on Twitter and @natsteamstore on Instagram to view our newest merchandise items and get the latest updates!
For further questions, please visit nationals.com/teamstore or email [email protected].
Are the Nationals Park offices open?
The majority of Nationals employees are working remotely for the time being. Our Nationals representatives remain available for fan inquiries. If you have questions, please email us at [email protected] or email your Nationals representative directly. Given the unprecedented nature and fluidity of what is taking place, we appreciate your patience as we diligently work through the many aspects and details of this continually evolving situation.
Is the Nationals Box Office open?
In the interest of protecting the health and safety of our fans and box office staff, the Nationals Box Office is closed. We intend to reopen as soon as possible.
Are Nationals Park Tours operating?
Nationals Park tours are currently unavailable. For further questions, please visit nationals.com/tours or email [email protected].
Contact Information
How can I contact the Nationals?
If you have questions, please contact us at the following email addresses:
ticketinfo@nationals.com for questions regarding individual game tickets
[email protected] for questions regarding groups of 13 or more, single-game suites, hospitality spaces, and special ticket events
[email protected] for questions regarding season ticket plans
You may also visit www.nationals.com/CreditTerms for the full Terms and Conditions of the 50% Bonus Credit program for 2020 buyers and www.nationals.com/BonusTerms for the full Terms and Conditions of the 50% Bonus Credit program for new 2021 buyers.
Stay connected!
Make sure you receive the latest news and information from the Nationals!
Visit nationals.com/fanclub to sign up for the Nationals’ email list
Follow the Nats on Facebook @Nationals, Twitter @Nationals and Instagram @Nationals
Visit nationals.com/app to download the MLB Ballpark app
Text NATIONALS to 91347 to receive Nationals text alerts and offers