Guardians Flex Voucher Plans

Save big on the biggest games

Redeem 20 or 40 game vouchers any time during the season

Guardians Flex Voucher Plans give you the ultimate flexibility. Enjoy 20 or 40 vouchers to redeem any time throughout the season when you know which games fit your schedule.* These plans allow you to buy early and lock in discounted prices without having to commit to specific games.

Here’s how it works:

• Purchase a 20 or 40 game Flexible Voucher Plan.
• Start redeeming your vouchers prior to the start of the 2025 season; please check back soon for the exact date!
• One voucher is equivalent to one single game ticket, and you can redeem up to eight vouchers for one game so you can bring family and friends with you.
• Vouchers can be redeemed up until first pitch on the day of the game.
• All Flexible Voucher Plans are mobile only, so you will redeem your vouchers and receive your game tickets right on your phone.

Flex Voucher Plans are available in the Lower Level and Bleachers/Upper Level. Select which seating package you would like and you will be able to try out different seats in that area, subject to availability.

• Lower Level plans include access to seats in the Lower Box Outfield and Lower Reserved Outfield sections.
• Upper Level plans include access to seats in the Lower Bleachers, Upper Bleachers, Upper Box or Upper Reserved sections.

Flex Voucher Plans are designed to give you flexibility to choose the number of tickets and the games you’d like to attend based on your schedule.

Have questions? Check out our FAQs page >

*Terms and Conditions apply. Flexible Voucher prices as advertised are inclusive of fees. Flexible Vouchers are limited to eight (8) voucher plans per person, household or entity. The Guardians reserve the right to cancel any Flexible Voucher plan purchase in excess of eight (8). Flexible Vouchers shall not be resold, and tickets obtained by redeeming Flexible Vouchers shall not be resold in violation of the Cleveland Guardians’ Ticket Transfer Restrictions. Ticket brokers or resellers are not eligible for this offer. The Guardians reserve the right to cancel any Flexible Voucher purchase and/or resulting ticket purchases if it is determined the purchaser is a ticket broker/reseller or appears to have associations with known ticket brokers/resellers. Flexible Vouchers cannot be redeemed for Opening Day or Postseason tickets. Flexible Voucher purchases are non-refundable and non­transferable. The Cleveland Guardians reserve the right to cancel or modify the Flexible Voucher promotion at any time in its sole discretion. Discounts off single-game ticket prices will vary by section and number of Flexible Vouchers purchased. Flexible Voucher plans do not include Season Ticket Holder benefits. By purchasing a Guardians ticket with a Flexible Voucher, you accept all Ticket Terms and Conditions applicable to the ticket purchase. Flexible Vouchers expire two years from date of issuance. For additional information or questions about redemption, please call 216-420-4487.

Q: When will my vouchers be available to start redeeming?
A: Your vouchers will be live and accessible within the MLB Ballpark app prior to the start of the 2025 season. Please check back soon for an exact date. When you download the MLB Ballpark app, make sure to use the same email address you used to purchase you voucher plan to create your MLB account. In the app, click on Flex Ticket Redemption under the Tickets menu.

Q: If I use all my vouchers, can I buy more?
A: Yes, Flex Voucher Plans will be available for purchase through July 18, 2025.

Q: Is there a limit to the number of vouchers I am allowed to redeem per game?
A: Yes, you may redeem up to eight (8) vouchers per game.

Q: Once I redeem my vouchers for tickets, can I upgrade my seats?
A: Upgrades are available on the day of the game (pending availability); you must pay the difference between the voucher price and the upgraded ticket price, subject to additional ticket fees.

Q: Are tickets purchased using the Flex Voucher Plans refundable?
A: No. Ticket purchases made with the Flex Voucher Plans are final and not eligible for refund or exchange.

Q: Which games are included with my Flex Voucher Plan?
A: Vouchers can be redeemed for any game throughout the 2025 season excluding Opening Day and potential playoff/postseason games.

Q: Is there a cutoff time to redeem a voucher?
A: Your vouchers can be redeemed up until the scheduled first pitch on the day of the game.

Q: How do I redeem my vouchers?
A: Vouchers are mobile only and can be found in the MLB Ballpark app. Download the MLB Ballpark app and go to the Flex Ticket Redemption in the Tickets menu. Login with the email address you used to purchase the Flex Voucher Plan and your password associated with the account. Select the game and number of vouchers you would like to redeem. This will provide you with a digital barcode that you can use to scan for admission into Progressive Field.

Q: If I redeem vouchers for friends and family, how do they get their tickets?
A: All barcodes will be on one device inside the MLB Ballpark app. If you have a group of two, for example, both barcodes can be scanned from one device or you can forward a ticket through the MLB Ballpark App by email or text.

Q: Do I get the gate giveaway with my voucher tickets?
A: Voucher tickets are eligible for the gate giveaways while supplies last.

Q: Can I sell my Flex Vouchers?
A: No. Flex Vouchers are not eligible for resale.

Q: Can I sell my voucher tickets if I'm unable to attend the game?
A: Flex Voucher tickets are subject to the Cleveland Guardians Ticket Transfer Restrictions set forth in the Ticket Terms and Conditions.